Jobs
>
McKinney

    LNL Customer Service Rep - McKinney, United States - Globe Life

    Globe Life
    Globe Life McKinney, United States

    4 weeks ago

    Default job background
    Description

    LNL Customer Service Rep (Remote)

    Primary Duties & Responsibilities

    The Customer Service Representative's (CSR) role is to provide superior customer service. Providing exceptional service by ensuring all inquiries and issues are handled promptly and professionally through the use of multiple systems. Through training, CSR's focus on first contact resolution and high customer satisfaction while maintaining adherence to defined operational standards set for CSRs (i.e. attendance, utilization, call quality, etc..). The Customer Service Representatives acts on behalf of Torchmark and its affiliates as First tier support for all customer inquiries and is required to effectively communicate and resolve each related issue. This position is also required to assist with important department and company initiatives, on an as needed basis. Sitting 90% of the work day. Willingness to work shift work and overtime is required. Ability to work Weekends (if/when required) Frequency - Rare.

    Required Skills

    • Excellent verbal & written communication skills
    • Excellent listening skills and the ability to ask probing questions, understand concerns, and overcome objections
    • Proficient in Microsoft Office Suite, specifically Word, Excel, Outlook, and general working knowledge of Internet for business use. Ability to learn new computer systems.
    • Knowledge of customer service principles and practices
    • Teamwork – Commitment to the successful achievement of team and organizational goals through a desire to participate with and help other members of the team.
    • Customer Service Focus – Demonstrate a focus on listening to and understanding client/customer needs and then delighting the client/customer by exceeding service and quality expectations.
    • Must possess and professional and friendly attitude and be able to quickly develop a rapport with customers
    • Type 25-30 wpm
    • Schedule Flexibility
    • Detailed oriented
    • Reliable and predictable attendance of your assigned shift
    • Ability to work Full-Time and/or Part-Time based on the specific position for which youre applying
    • Ability to professionally handle and resolve escalated issues
    • Heavy computer and phone usage

    Required Knowledge & Experience

    • High school diploma or equivalent.
    • 1 year customer service experience in a similar role. (Preferred)
    • Must remain in current role for at least 9 months
  • City of McKinney TX

    Customer Service Rep

    3 weeks ago

    City of McKinney TX McKinney, United States Part time

    Responsible for providing assistance and support in the administration of delivering quality customer service. This position performs duties that include in-person and/or over the telephone customer communication. A level of integrity, dependability, Customer Service, Part Time, ...

  • Globe Life Inc.

    LNL Customer Service Rep

    21 hours ago

    Globe Life Inc. McKinney, United States

    · LNL Customer Service Rep (Remote) · Primary Duties & Responsibilities · The Customer Service Representative's (CSR) role is to provide superior customer service. Providing exceptional service by ensuring all inquiries and issues are handled promptly and professionally through ...

  • Globe Life Family of Companies

    LNL Customer Service Rep

    3 weeks ago

    Globe Life Family of Companies McKinney, United States

    Job Description · The Customer Service Representative's (CSR) role is to provide superior customer service. Providing exceptional service by ensuring all inquiries and issues are handled promptly and professionally through the use of multiple systems. Through training, CSR's foc ...

  • Domino's Pizza

    Customer Service Rep(06386)

    3 weeks ago

    Domino's Pizza McKinney, United States

    Take phone orders in a friendly and professional manner. Prepare products. Ability to enter orders using a computer keyboard or touch screen. Operate all equipment. Stock ingredients from delivery area to storage, work area, and walk-in cooler. Clean Customer Service, Suite, Serv ...

  • TD Bank Group

    Customer Service Rep. Grand

    3 weeks ago

    TD Bank Group Allen, United States

    We are working to deliver a legendary mobile experience. If your experience is less than optimal, please visit us on a desktop or laptop. · **Customer Service Rep. {Grand & Allen} Bilingual Mandarin/Cantonese** · 350308BR · Retail Banking Customer Service · New York , NY Febr ...

  • CorVel

    Customer Service Rep II

    3 weeks ago

    CorVel Allen, United States

    ** Customer Service Rep II (Intake Admin II)** · **Job Category****:** Administrative (Field) **Requisition Number****:** LEADC04221 Showing 1 location **Job Details** · **Description** · **JOB SUMMARY:** · The Lead Customer Service Representative must possess the ability to ...

  • CorVel

    Customer Service Rep I

    3 weeks ago

    CorVel Allen, United States

    ** Customer Service Rep I (Intake Admin I) - Overnight Shift** · **Job Category****:** Administrative (Field) **Requisition Number****:** CUSTO004933 Showing 1 location **Job Details** · **Description** · You can make a difference. · CorVel is looking to hire several Call Cen ...

  • Domino's Franchise

    Customer Service Rep(09266)

    4 weeks ago

    Domino's Franchise Princeton, United States

    Job Description Job Description Job Description General job duties for all store team members Operate all equipment. Stock ingredients from delivery area to storage, work area, walk-in cooler. Prepare product. Receive and process telephone orders. Take inventory and complete asso ...

  • Rug Doctor

    Customer Service Rep

    3 weeks ago

    Rug Doctor Plano, United States

    ** Customer Service Rep** · **Job Category****:** Operations **Requisition Number****:** CUSTO01052 Showing 1 location **Job Details** · **Description** · **Job Description** As a Customer Service Representative, in a call center environment at the corporate office, you will w ...

  • Meridian Brick

    Customer Service Rep

    3 weeks ago

    Meridian Brick Carrollton, United States

    ** Customer Service Rep** · **Job Category****:** Customer Service **Requisition Number****:** CUSTO002048 Showing 1 location **Job Details** · **Description** · JOB TITLE: **Customer Service Representative** · DEPARTMENT: Sales · LOCATION: Charlotte, NC · TRAVEL: N/A · Me ...

  • Fpshealthcare

    Customer Service Rep

    3 days ago

    Fpshealthcare Plano, United States

    **Nurse Residency Program** · Create healthier tomorrows and start your career as a Nurse Resident at HCA Healthcare · There are many reasons HCA Healthcare is an employer of choice. We foster an environment of personal and professional growth, while supporting our nurses as th ...

  • Dealmoon

    Customer Service Rep

    3 weeks ago

    Dealmoon Richardson, United States

    ** Customer Service Rep** · **Job Category****:** Operations **Requisition Number****:** CUSTO01454 Showing 1 location **Job Details** · **Description** · **?????** · ??????????????????????????????????????????????????? · ???????????????????????????????????????? · ?????????? ...

  • GPAC

    Customer Service Rep

    3 weeks ago

    GPAC Dallas, TX, United States

    A well-known, national Graphics & Signage Company is looking to add a local Customer Service Rep Professional to join their team This growing company offers their clients valuable knowledge and expertise in Signage & Graphics Sales . Due to the recent growth of the company, t ...

  • GEODIS Group

    Customer Service Rep

    3 weeks ago

    GEODIS Group Dallas, United States

    ** Customer Service Rep** · **Job Category****:** Operations **Requisition Number****:** CUSTO021125 Showing 1 location **Job Details** · **Description** · **Summary:** · The Customer Service Representative is responsible for customer service activities such as responding to ...

  • GEODIS Group

    Customer Service Rep

    3 weeks ago

    GEODIS Group Coppell, United States

    ** Customer Service Rep** · **Job Category****:** Operations **Requisition Number****:** CUSTO019802 Showing 1 location **Job Details** · **Description** · **Summary:** · The Customer Service Representative is responsible for customer service activities such as responding to ...

  • GEODIS Group

    Customer Service Rep

    3 weeks ago

    GEODIS Group Coppell, United States

    ** Customer Service Rep - 2nd Shift - DTS** · **Job Category****:** Operations **Requisition Number****:** CUSTO022714 Showing 1 location **Job Details** · **Description** · **Summary:** · The Customer Service Representative is responsible for customer service activities such ...

  • Hankey Group

    Customer Service Rep

    1 week ago

    Hankey Group Dallas, United States

    ** Customer Service Rep** · **Job Category****:** Customer Service **Requisition Number****:** CUSTO005388 Showing 1 location **Job Details** · **Description** · No Previous Experience Required · 401k and Employee Stock Available Health, Dental and Vision Benefits · Entry Le ...

  • Horace Mann

    Customer Service Rep

    3 weeks ago

    Horace Mann Addison, United States

    **Customer Service Rep** · **We're motivated by the fact that educators take care of our children's future, and we believe they deserve someone to look after theirs. We help educators identify their financial goals and develop plans to achieve them. This includes insurance to pr ...

  • SBM Management Services

    Customer Service Rep

    3 weeks ago

    SBM Management Services Dallas, United States

    SBM is currently looking to hire a Customer Service Representative (CSR) to join their team The CSR works well with co-workers and customers. Understand and follow explicit instructions, both oral and written. Give, receive or explain job related data using basic communication sk ...

  • UT Southwestern Medical Center

    Patient Service Rep.

    3 weeks ago

    UT Southwestern Medical Center Dallas, United States

    Why UT Southwestern? · With over 75 years of excellence in Dallas-Fort Worth, Texas, UT Southwestern is committed to excellence, innovation, teamwork, and compassion. As a world-renowned medical and research center, we strive to provide the best possible care, resources, and bene ...