- Excellent verbal & written communication skills
- Excellent listening skills and the ability to ask probing questions, understand concerns, and overcome objections
- Proficient in Microsoft Office Suite, specifically Word, Excel, Outlook, and general working knowledge of Internet for business use. Ability to learn new computer systems.
- Knowledge of customer service principles and practices
- Teamwork - Commitment to the successful achievement of team and organizational goals through a desire to participate with and help other members of the team.
- Customer Service Focus - Demonstrate a focus on listening to and understanding client/customer needs and then delighting the client/customer by exceeding service and quality expectations.
- Must possess and professional and friendly attitude and be able to quickly develop a rapport with customers
- Type 25-30 wpm
- Schedule Flexibility
- Detailed oriented
- Reliable and predictable attendance of your assigned shift
- Ability to work Full-Time and/or Part-Time based on the specific position for which you're applying
- Ability to professionally handle and resolve escalated issues
- Heavy computer and phone usage
- High school diploma or equivalent.
- 1 year customer service experience in a similar role. (Preferred)
- Must remain in current role for at least 9 months
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Customer Service Rep
1 week ago
City of McKinney TX McKinney, United States Part timeResponsible for providing assistance and support in the administration of delivering quality customer service. This position performs duties that include in-person and/or over the telephone customer communication. A level of integrity, dependability, Customer Service, Part Time, ...
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LNL Customer Service Rep
2 weeks ago
Globe Life McKinney, United StatesLNL Customer Service Rep (Remote) · Primary Duties & Responsibilities · The Customer Service Representative's (CSR) role is to provide superior customer service. Providing exceptional service by ensuring all inquiries and issues are handled promptly and professionally through t ...
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Customer Service Rep(06386)
1 week ago
Domino's Pizza McKinney, United StatesTake phone orders in a friendly and professional manner. Prepare products. Ability to enter orders using a computer keyboard or touch screen. Operate all equipment. Stock ingredients from delivery area to storage, work area, and walk-in cooler. Clean Customer Service, Suite, Serv ...
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Customer Service Rep. Grand
1 week ago
TD Bank Group Allen, United StatesWe are working to deliver a legendary mobile experience. If your experience is less than optimal, please visit us on a desktop or laptop. · **Customer Service Rep. {Grand & Allen} Bilingual Mandarin/Cantonese** · 350308BR · Retail Banking Customer Service · New York , NY Febr ...
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Customer Service Rep II
1 week ago
CorVel Allen, United States** Customer Service Rep II (Intake Admin II)** · **Job Category****:** Administrative (Field) **Requisition Number****:** LEADC04221 Showing 1 location **Job Details** · **Description** · **JOB SUMMARY:** · The Lead Customer Service Representative must possess the ability to ...
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Customer Service Rep I
1 week ago
CorVel Allen, United States** Customer Service Rep I (Intake Admin I) - Overnight Shift** · **Job Category****:** Administrative (Field) **Requisition Number****:** CUSTO004933 Showing 1 location **Job Details** · **Description** · You can make a difference. · CorVel is looking to hire several Call Cen ...
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Customer Service Rep(09266)
2 weeks ago
Domino's Franchise Princeton, United StatesJob Description Job Description Job Description General job duties for all store team members Operate all equipment. Stock ingredients from delivery area to storage, work area, walk-in cooler. Prepare product. Receive and process telephone orders. Take inventory and complete asso ...
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Customer Service Rep
1 week ago
Rug Doctor Plano, United States** Customer Service Rep** · **Job Category****:** Operations **Requisition Number****:** CUSTO01052 Showing 1 location **Job Details** · **Description** · **Job Description** As a Customer Service Representative, in a call center environment at the corporate office, you will w ...
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Customer Service Rep
1 week ago
Dealmoon Richardson, United States** Customer Service Rep** · **Job Category****:** Operations **Requisition Number****:** CUSTO01454 Showing 1 location **Job Details** · **Description** · **?????** · ??????????????????????????????????????????????????? · ???????????????????????????????????????? · ?????????? ...
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Customer Service Rep
1 week ago
Meridian Brick Carrollton, United States** Customer Service Rep** · **Job Category****:** Customer Service **Requisition Number****:** CUSTO002048 Showing 1 location **Job Details** · **Description** · JOB TITLE: **Customer Service Representative** · DEPARTMENT: Sales · LOCATION: Charlotte, NC · TRAVEL: N/A · Me ...
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Customer Service Rep
1 week ago
GPAC Dallas, TX, United StatesA well-known, national Graphics & Signage Company is looking to add a local Customer Service Rep Professional to join their team This growing company offers their clients valuable knowledge and expertise in Signage & Graphics Sales . Due to the recent growth of the company, t ...
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Customer Service Rep
1 week ago
GEODIS Group Coppell, United States** Customer Service Rep - 2nd Shift - DTS** · **Job Category****:** Operations **Requisition Number****:** CUSTO022714 Showing 1 location **Job Details** · **Description** · **Summary:** · The Customer Service Representative is responsible for customer service activities such ...
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Customer Service Rep
1 week ago
GEODIS Group Coppell, United States** Customer Service Rep** · **Job Category****:** Operations **Requisition Number****:** CUSTO019802 Showing 1 location **Job Details** · **Description** · **Summary:** · The Customer Service Representative is responsible for customer service activities such as responding to ...
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Customer Service Rep
1 week ago
GEODIS Group Dallas, United States** Customer Service Rep** · **Job Category****:** Operations **Requisition Number****:** CUSTO021125 Showing 1 location **Job Details** · **Description** · **Summary:** · The Customer Service Representative is responsible for customer service activities such as responding to ...
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Customer Service Rep
1 week ago
Horace Mann Addison, United States**Customer Service Rep** · **We're motivated by the fact that educators take care of our children's future, and we believe they deserve someone to look after theirs. We help educators identify their financial goals and develop plans to achieve them. This includes insurance to pr ...
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Customer Service Rep
6 days ago
Infinite Electronics International, Inc Lewisville, United StatesPosition Description: · Infinite Electronics is investing in bright, agile, and diverse talent to join our Customer Success Center. The Customer Service Representative will drive customer satisfaction and revenue by exemplifying a customer-centric attitude delivering superior ser ...
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Patient Service Rep.
1 week ago
UT Southwestern Medical Center Dallas, United StatesWhy UT Southwestern? · With over 75 years of excellence in Dallas-Fort Worth, Texas, UT Southwestern is committed to excellence, innovation, teamwork, and compassion. As a world-renowned medical and research center, we strive to provide the best possible care, resources, and bene ...
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Patient Service Rep.
10 hours ago
The University of Texas Southwestern Medical Center Dallas, United States Part timeHigh school graduation or GED and six (6) months customer service experience required. Incumbent must obtain CPR certification within 90 days of employment. CPR certification must be current for duration of employment. Job Duties Provides a welcoming Part-Time, Patient, Patient S ...
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Customer Service Rep
1 week ago
SBM Management Services Dallas, United StatesSBM is currently looking to hire a Customer Service Representative (CSR) to join their team The CSR works well with co-workers and customers. Understand and follow explicit instructions, both oral and written. Give, receive or explain job related data using basic communication sk ...
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Customer Service Rep
4 days ago
Pratt Industries Dallas, United StatesJob Description · This job is located at Hayden Drive, Carrollton TX. · Customer Support Analyst · The Customer Support Analyst is responsible for the duties listed below and is the support staff supporting our customers' needs, along with any additional duties as assigned by ma ...
LNL Customer Service Rep - McKinney, United States - Globe Life Family of Companies
Description
Job DescriptionThe Customer Service Representative's (CSR) role is to provide superior customer service. Providing exceptional service by ensuring all inquiries and issues are handled promptly and professionally through the use of multiple systems. Through training, CSR's focus on first contact resolution and high customer satisfaction while maintaining adherence to defined operational standards set for CSR's (i.e. attendance, utilization, call quality, etc..). The Customer Service Representatives acts on behalf of Torchmark and its affiliates as First tier support for all customer inquiries and is required to effectively communicate and resolve each related issue. This position is also required to assist with important department and company initiatives, on an as needed basis. Sitting 90% of the work day. Willingness to work shift work and overtime is required. Ability to work Weekends (if/when required) Frequency - Rare.
Required Skills