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Account Manager

    Account Manager - Washington, United States - ANSIRA PARTNERS LLC

    ANSIRA PARTNERS LLC
    ANSIRA PARTNERS LLC Washington, United States

    1 week ago

    Default job background
    Description
    The Account Manager in Irvine, CA, area, is responsible for providing support for daily account activities and client needs.

    This position assumes basic marketing fundamentals, strong written and verbal communication skills, general office/team administrative support, the ability to adapt to many types of client and team personalities and the ability to exercise discretion and independent judgment.


    What you will do:


    Responsible for scheduling client meetings which includes the following: confirming availability with all parties; providing the necessary files, details, and agenda beforehand.

    Takes comprehensive notes during each meeting and provides timely recaps with action items
    Assists with gathering business and project requirements for each

    project or

    program
    Participant in internal and external ideation and brainstorming sessions
    Collaborates with

    Project Management

    to ensure projects are brought in on time and within budget
    Owns

    , develops,

    and updates

    project briefs for new projects
    Responsible for gathering assets and feedback from both clients and key stakeholders and sharing the information with the internal team
    Reviews all content, design, and development deliverables for each project
    Responsible for managing the organization of multiple repository systems that hold valuable documentation and assets as it pertains to the clients supported (i.e., SharePoint)
    Proactively follows up with clients on key milestones and deadlines

    Works in tandem with internal teams to achieve overall account success and client satisfaction through flawlessly executing projects and day-to-day account duties, manage client related crisis and daily communications.

    Communicates effectively with the Client to maintain a clear understanding of Client priorities to help manage and guide internal teams accordingly
    Conduct weekly/bi-weekly status with the client
    Has a clear understanding of the capabilities of all agency departments and is able to effectively coordinate with each
    Strong understanding of the client's business and how Ansira's work has an impact
    Manage client budgets and monthly billing procedures; communicate any budget variances to client and close any gaps. Manage accounts receivable process for past due accounts.

    Escalate all red flags for current projects and on-going work to Client Partnership lead and SMEs and develop and lead the plan for resolution.


    Background and Experience:
    Bachelor's Degree

    3


    • years' experience working with client accounts in a fast-paced agency environment; prior advertising/marketing-related experience with digital, email, and/or database marketing is highly
    preferred

    Experience and familiarity working

    on

    digital, tech

    savvy,

    and data-driven accounts are required.

    Must

    understand

    the fundamentals of marketing and advertising

    Strong

    Microsoft Office

    skills

    (Excel, Word, Outlook, Power Point

    , One Drive

    )

    Strong

    organizational skills, including multitasking and time-management

    Fast-paced, multi-tasking, assertive, ability to switch gears quickly, adaptable nature

    required;

    Solution oriented and resolution focused

    Ability to work well under stress of short turn-around deadlines

    Ability to interface with

    all levels of management

    , fellow team members, and all internal clients with a high degree of

    professionalism;

    strong written and verbal communication skills

    #J-18808-Ljbffr

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