- Full-Time
- Part-Time
- May 2024
- June 2024
- Hours worked between 5:00pm and 9:00pm, +$0.50/hr.
- Hours worked between 9:01pm and 6:00am, +$1.00/hr.
- Hours worked on Saturday & Sunday between midnight and 11:59pm, +$1.00/hr.
- Spanish Bilingual pay rate increase +$1.00/hr.
- Must be fully vaccinated for COVID-19
- Successfully complete all required training and follow company protocols and procedures
- Process inbound/outbound calls from customers and authority agencies in a call center setting
- Provide detail-oriented customer service and empathetic support to our customers with a sense of urgency
- Respond to, verifies, and dispatches on emergency signals
- Handle security alarm activations for residences and businesses in a professional manner
- Multitask and remain calm in various stressful situations
- Associate degree, equivalent Military, or 2+ years of relevant work experience in customer service
- Proficient computer, written, and verbal skills. Comfortable using a headset in a high call volume setting
- Successfully clear drug screen and background check to meet industry and security licensing requirements
- Annual salary increases, shift differentials, and performance bonuses
- Medical, Dental, Vision, and 401k
- Additional compensation for bilingual in Spanish
- Paid Vacation and Sick Time
- Wellness Program + Wellness DAYS OFF
- Internal advancement opportunities
-
Customer Service Representative
1 day ago
Gentle Dental Las Vegas, United States Full timeAt Gentle Dental, we value our teammate's smile as much as our patient's smile. · Our vision is to provide exceptional, lifelong, integrated oral healthcare services. We enhance the quality of our patients' lives by providing accessible oral healthcare, which is paramount to ove ...
-
Customer Service Representative
2 days ago
Anytime Garage Door Henderson, United StatesJob Description · Job DescriptionJob Description · Are you passionate about providing exceptional customer experiences? Do you thrive in a dynamic and supportive work environment? Sun City Garage Doors is seeking motivated and enthusiastic individuals to join our team as a Custom ...
-
Customer Service Representative
6 days ago
Nick Sage - State Farm Agent Henderson, United StatesJob Description · Job DescriptionROLE DESCRIPTION: · As a Customer Service Representative - State Farm Agent Team Member with Nick Sage - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. You ...
-
Customer Service Representative
4 days ago
Carl Endorf - State Farm Agent Henderson, United StatesJob Description · Job DescriptionBenefits:401(k) · 401(k) matching · Free food & snacks · Paid time off · Profit sharing · Training & development · *Bilingual Spanish Required* · Valid Nevada Property & Casualty License Required · State Farm Agency Experience a Plus · ROLE DESCRI ...
-
Customer Service Representative
1 week ago
Express Employment Professionals Jericho, United StatesJob Description · Job DescriptionWe are seeking a dedicated Customer Service Representative with Salesforce experience to join the team at one of Long Island's top employers. This role is remote, and hours will range from part-time to full-time. · Responsibilities · Place outboun ...
-
Member Services Representative
6 days ago
Planet Fitness - Garlan Henderson, United StatesJob Description · Job DescriptionBenefits:Dental insurance · Health insurance · Vision insurance · Job Summary · The Member Services Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness me ...
-
Customer Service Representative
1 week ago
LDI CONNECT Jericho, United StatesJob Description · Job DescriptionRESPONSIBILITIES: · Provide accurate product information and serving as a knowledgeable resource for customer · Meeting or exceeding monthly performance objective including call quality, attendance and punctuality, adherence and call handle time · ...
-
Customer Service Insurance Representative
6 days ago
Firefighter Insurance Services Henderson, United StatesJob Description · Job DescriptionThis is a remote position. Candidates must reside in the state of Arizona, Nevada, Texas or Washington. · Firefighter Insurance Services has deep roots in the fire industry. We were founded by a 3rd generation retired California firefighter and w ...
-
Insurance Customer Service Representative
6 days ago
Moore Family Agency Inc Henderson, United StatesJob Description · Job DescriptionAt Moore Family Agency Inc., we pride ourselves on our commitment to excellence and continuous growth. With over six years of experience with Allstate and a $14 million book of business, we've established ourselves as a reputable agency in our com ...
-
Customer Service and Sales Representative
6 days ago
Maverick Helicopters, Inc Henderson, United StatesJob Description · Job DescriptionDepartment: Sales and Reservations · Job Status: Full Time · Reports To: CSSC Manager · Work Schedule: 4/10 Mid Shift · Pay: $15-$18 Plus Commission · POSITION SUMMARY · Make and confirm reservations. May direct passengers to designated pick up ...
-
USA Windows and Doors Sunrise, United States**Company**:Established Home Improvement Company focused on energy-efficient Impact Windows and Doors**.** · **Position**: · Home Improvement Inside Bilingual English Spanish Sales Representative · **Required Skills**: · - Strong Effective sales skills · **Experience**: · - 3-5 y ...
-
Sigma Solve Inc Sunrise, United Statesthe **Summary** · We're looking for an entrepreneurial SDR to join us here at Sigma Solve and help us build our Software services, Logistics Technology and Robotic Process Automation. Since we're in the early stages, you'd work directly with executive leadership to help shape the ...
-
Carol Drake - State Farm Agency Henderson, United StatesJob Description · Job Description Carol Drake - State Farm Agency, located in Henderson, NV is currently looking for a talented, caring, professional to join our team as a Licensed Insurance Customer Service Representative. This position is focused on Customer Service for a well- ...
-
Bank Teller/Customer Service Representative
6 days ago
First Savings_Beresford Henderson, United StatesJob Description · Job DescriptionWho we are · We are a family-owned bank committed to providing exceptional service and innovative banking solutions while making a difference in the communities we serve. We take great pride in the relationships we built and the lives we impact. W ...
-
Business Services Representative
4 days ago
First Citizens Bank Green Valley, United StatesOverview: Forever Strong. What sets First Citizens apart? Strong leadership, enduring values and a commitment to helping people and businesses prosper. · The Business Services Representative is responsible for providing cash management solutions to commercial and business banking ...
-
Principal Risk Analyst, HRr
2 days ago
Finra Jericho, United StatesThe High Risk Representative Team (HRR) is a specialized unit within FINRA's National Cause and Financial Crimes Program (NCFC). The Principal Analyst in the High Risk RR Unit independently conducts risk monitoring activities and ongoing risk assessments of FINRA High Risk Regist ...
-
Investment Advisor Representative
1 week ago
The Quintessential Experience Jericho, United StatesJob Title: Financial Professional/Financial Advisor · Pay and Benefits: $60, $128,000.00 per year · Benefits: 401(k), 401(k) matching, Dental insurance, Disability insurance, Employee assistance program, Flexible schedule, Health insurance, Life insurance, Professional developmen ...
-
Concierge Greeter
2 days ago
Bristal Assisted Living Jericho, United StatesLooking for a career where you can make a difference in someone else's life? Where opportunities abound to advance your future, both personally and professionally? The Bristal Assisted Living is the place for you. You'll thrive in a premier senior care organization that values yo ...
-
Test Center Administrator
2 days ago
Prometric Clark, United States**About Us**: Prometric is a leading provider of technology-enabled testing and assessment solutions to many of the world's most recognized licensing and certification organizations, academic institutions, and government agencies. We support more than 7 million test takers annual ...
-
Process and Project Manager for Services
1 week ago
Quantum Innovations Henderson, United StatesThe Munich family-owned company MEILLER has developed into a globally operating group since 1850. MEILLER KIPPER is the innovative premium manufacturer for vehicle tipper bodies and MEILLER TÜREN is the business unit for special elevator doors. In addition, the group is active in ...
Customer Service Representative - Henderson, United States - Rapid Response Monitoring
Description
Job Description
Job DescriptionIn our line of work, customer service means so much more as we are the voice of reassurance on the other line. While our call center never closes and CSR's work rotating days including holidays and weekends, you'll maintain a steady work schedule.
Rapid's presence in the industry is growing as we continue to shape and define what alarm monitoring means. Using the most modern technology in our monitoring call center, our team protects life and property in countless communities by responding to alarm activations, immediately contacting customers and providing necessary assistance; including confirming a false alarm and dispatching first responders in the case of a true emergency. As an essential member of our team, you will also provide excellent customer service over the phone to ensure the appropriate resolution of any questions or concerns regarding customers' alarm systems.
No prior industry experience is necessary We pride ourselves in our training and provide fully paid, extensive 4-week instruction in our state-of-the-art classroom training environment.
Text NVAPPLY to to apply
Location
On site in Henderson, NV
Available Positions
Start dates Available
Start your 4-week training on:
Salary Range: $20 HOURLY + 2ND SHIFT, 3RD SHIFT, WEEKEND & SPANISH PAY RATE DIFFERENTIALS
Rapid Response acknowledges the sacrifices our employees make when supporting our customers during all hours of the day and night as well as weekends. In recognition of that commitment, we are offering shift differentials for hours worked outside of standard business hours. For hours worked between
COVID-19 Requirements
Responsibilities
Qualifications
What awaits you at Rapid Response
About Rapid Response
Rapid Response Monitoring is a national leader in the monitoring of alarms and security systems. Designated as an Essential Business by the Department of Homeland Security, we are dedicated to protecting life and property. Founded and headquartered in Syracuse since 1992, with offices in California and Nevada. Our growing organization serves as a critical response center focused on protecting life, residences, and businesses. Whether it's a kitchen fire, an intruder at a business, a family member experiencing a medical emergency, or preventative non-emergency customer service conversations, our heroes are here to serve every day - 24/7, 365 days a year. Supported by teams of experts in their respective fields, our highly trained specialists are the monitoring backbone for thousands of alarm companies across the country. If you are in search of a unique, rewarding career opportunity in an industry like no other, join #TeamRapid
Additional Information
Rapid Response offers a competitive compensation and benefits package and dynamic and professional work environments. We also offer continued growth through our internal advancement opportunities. For more information, view our website at Rapid Response is an Equal Opportunity Employer.
INDRR5