Customer Service Representative - Henderson, United States - Carl Endorf - State Farm Agent

Carl Endorf - State Farm Agent Henderson, United States

2 weeks ago

Description

Job Description

Job DescriptionBenefits:

401(k)
401(k) matching
Free food & snacks
Paid time off
Profit sharing
Training & development

*Bilingual Spanish Required*
Valid Nevada Property & Casualty License Required
State Farm Agency Experience a Plus

ROLE DESCRIPTION:
As Customer Service Representative - State Farm Agent Team Member for Carl Endorf - State Farm Agent, you are vital to our daily business operations and customers success. You grow our agency through meaningful client relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.

Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

RESPONSIBILITIES:

Establish customer relationships and follow up with customers, as needed.
Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification
Promote successful and long-lasting customer relations.

QUALIFICATIONS:

Bilingual Spanish Required
Valid Nevada Property & Casualty License
Willing to obtain Life and Health license
Experiencing managing client relationships preferred
Interest in marketing products and services based on customer needs
Excellent communication skills - written, verbal, and listening
Dedicated to customer service
Able to anticipate customer needs
Able to effectively relate to a customer

BENEFITS:

Paid time off (holidays and personal/sick days)
Salary plus commission/bonus
401K Benefits
Growth potential/opportunities for advancement within my agency

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