Jobs
>
Santa Barbara

    Assistant Housekeeping Manager - Santa Barbara, California, United States - Belmond

    Belmond
    Belmond Santa Barbara, California, United States

    2 days ago

    Default job background
    Permanent Upper Management / Consulting
    Description

    El Encanto, A Belmond Hotel, has been meticulously restored to capture all the romance and glamour that endeared it to both the local Santa Barbara community and visitors alike.

    Ninety-two quintessential, California-styled suites and bungalows, terraced grounds featuring seven-acres of gloriously landscaped gardens with sweeping views of Santa Barbara and the Pacific Ocean.

    Original architectural features have been lovingly restored, including the historic, trellis-lined Arbor and Lily Pond.

    Modern additions to the expansive outdoor zero-edge pool and a new beautifully appointed boutique spa enhance the journey for today's luxury-seeking guest.

    With our vast offerings, the opportunities to craft a unique career here are endless. Join us and achieve the truly exceptional.


    We are seeking a dynamic Assistant Housekeeping Manager effectively and efficiently assist in the daily operations of the Housekeeping Department.

    Will be responsible for providing quality service to ensure positive guest comments and feedback; demonstrate full knowledge of the hotel layout; and create a safe, comfortable and friendly working environment to enable the team to deliver an outstanding overall level of service.

    Will work closely with the Engineering Department to maintain effective room and public area maintenance program, and work closely with the front office in order to maintain an effective communication between both departments.

    Requirements

    • Taking pride in impeccably preparing rooms for incoming guests through cleaning, and replenishing linens, towels, and amenities to create a welcoming and luxurious atmosphere
    • Providing thorough cleaning tasks, including dusting, vacuuming, mopping, and polishing surfaces, paying close attention to detail and ensuring that cleanliness standards are met or exceeded
    • Attending to various guest requests such as providing extra amenities, or offering information about hotel services and facilities in a helpful, professional manner to ensure guest satisfaction
    • Reporting maintenance issues or damages to guest rooms to the appropriate department for prompt resolution and to ensure a meticulous environment for guests
    • Effectively and efficiently assist in the daily operations of the Housekeeping Department.
    • Provides quality service to ensure positive guest comments and feedback.
    • Demonstrates a full knowledge of the hotel layout.
    • Creates a safe, comfortable and friendly working environment to enable the team to deliver an outstanding overall level of service.
    • Works closely with Engineering Department to maintain effective room and public area maintenance program.
    • Work closely with the front office in order to maintain an effective communication between both departments.
    • Assists the Director of Housekeeping in all necessary tasks and ensures a smooth running of the entire Housekeeping operation.
    • Coordinates, and delegates and follows-up on daily job assignments and projects for the Housekeeping operation and staff in the absence of the Director of Housekeeping.
    • Counsels, documents, praises or disciplines any employee as required.
    • Regulates quality of cleanliness of the guest rooms, as well as, the public areas.
    • Responds to all guest requests and complaints and follows up to ensure the guest's satisfaction.
    • Monitors daily scheduling and payroll through effective planning.
    • Communicates with the Front Office to ensure that all cleaned room status is updated before the end of the day.
    • Inspects VIPs rooms daily with the assistance of the Supervisors
    • Assists in training and re-training of all employees.
    • Performs other duties as required by the Director of Housekeeping.
    • Effectively communicates with the Director of Housekeeping. Enforces hotel and departmental policies and procedures.
    • Adhere to health and safety guidelines, ensuring employees follow accordingly.
    • Follows and supervises key handling procedure set by El Encanto.
    • Ensure that departmental administration is carried out efficiently and log-in systems are accurate at all times.
    • Conducting daily briefings in order to provide up to date information.
    • Ensure grooming standards are maintained by the Team whilst personally presenting a professional image.
    • Make sure that calls are put in ALICE on a daily basis and follow up.
    • Keep an updated inventory of amenities, linen and uniform
    • Daily usage of Compass, Expo and ADP
    • Monitors that employee follow all procedures regarding punch-in and punch-out for work as defined by El Encanto.
    • Monitors that employee follow all procedures regarding attendance, lateness and absence as set by El Encanto.
    • Monitors that employee follow standards set by El Encanto, LQA and Forbes.
    • Monitors that employee utilize supplies efficiently to eliminate waste.
    • Monitors that employee follow recycling practices defined by El Encanto.
    • Follows recycling practices defined by El Encanto
    • Use utilities and resources in a responsible manner to control wastage.
    • Communicate relevant information to the department, your line manager and across departments, as appropriate.
    • Comply with safe working practices, Health and Safety policy and ensure accidents/defects are reported immediately.
    • Attend learning and development courses and complete eLearning modules, as required.
    • Demonstrate and be a role model of Belmond's core values of Care, Confidence, Curiosity and Community.
    Benefits


    At El Encanto we pride ourselves on fostering a culture built on kindness, active listening, and genuine connections with our colleagues and guests.

    We offer a comprehensive range of compensation, perks and benefits including:

    Medical, Dental and Vision coverage. In addition, the company pays for basic life and AD&D as well as short term disability.

    Team members can choose additional coverage to include voluntary life/AD&D, spouse life/AD&D, dependent life, critical care, hospital indemnity, accident and flexible spending.

    The Company offers paid time off, sick pay, a 401(k) program with company matching, and an employee assistance program. Team members also enjoy free cafeteria meals and discounts on food and beverage, spa treatments, and retail boutique items.


    The Discovering Belmond program offers complimentary accommodation for team members while on leisure travel outside their region at any Belmond hotel and resort.

    It also offers food and beverage at a discounted rate. In addition to the complimentary offerings, discounted rates are available for safaris, trains and cruises.

    This is your moment. Apply today

    We strive to create an environment where our employees can thrive both personally and professionally.

    With a commitment to your ongoing development, you'll have the opportunity to learn and grow alongside some of the most talented individuals in the industry.

    Join us and be part of creating unforgettable moments for our guests, communities, and each other.

    The Belmond & LVMH Family


    El Encanto is proud to be part of LVMH, and the Belmond global collection of iconic hotels, trains and river cruises, all creating exceptional experiences worldwide.

    When you join one of our properties, you join a global family of history-rich hotels and breathtaking destinations, where our employees are at the heart of the Belmond experience.

    This job pays 65,000 to 68,000.
  • Belmond

    Assistant Housekeeping Manager

    2 weeks ago

    Belmond Santa Barbara, United States

    El Encanto, A Belmond Hotel, has been meticulously restored to capture all the romance and glamour that endeared it to both the local Santa Barbara community and visitors alike. Ninety-two quintessential, California-styled suites and bungalows, terraced grounds featuring seven-ac ...

  • Belmond

    Assistant Housekeeping Manager

    1 week ago

    Belmond Santa Barbara, United States

    Job Description · Job DescriptionEl Encanto, A Belmond Hotel, has been meticulously restored to capture all the romance and glamour that endeared it to both the local Santa Barbara community and visitors alike. Ninety-two quintessential, California-styled suites and bungalows, te ...

  • OPENMAID

    Professional Cleaner

    2 weeks ago

    OPENMAID Santa Barbara, United States

    Overview: · We are currently seeking a dedicated and detail-oriented Cleaner to join our team. As a Cleaner, you will be responsible for maintaining cleanliness and sanitation standards in various settings, such as hotels, commercial buildings, and residential properties. This is ...

  • Wanderlust Luxury Rentals

    Reservationist/customer Service

    3 weeks ago

    Wanderlust Luxury Rentals Santa Barbara, United States

    **Wanderlust Luxury Rentals** is looking for part-time Reservationist/Guest Specialist to work Saturdays and Sundays. If you are personable, reliable, detail oriented, technologically savvy, and self-driven this job would be a fantastic fit We'd love for you to join our luxury va ...

  • Valle Verde - a HumanGood community

    Homecare

    2 weeks ago

    Valle Verde - a HumanGood community Santa Barbara, United States

    The Home Caregiver assists in the personal care and protection of the residents in their private residence; this may be at a private residence in the community or offsite at a private home. The Aide develops awareness of residents' interests and needs and assists residents in max ...

  • Courtyard Santa Barbara Downtown

    Laundry Attendant

    2 weeks ago

    Courtyard Santa Barbara Downtown Santa Barbara, United States

    **POSITION PURPOSE** · Perform all stages of linen processing, including, but not limited to, collecting, transporting, sorting, weighing, loading, and unloading (washers, dryers and chutes), ironing, folding, storing and delivering. · **ESSENTIAL RESPONSIBILITIES** · - Inspect l ...

  • La Playa Inn

    Part Time Guest Service Agent/front Desk

    2 weeks ago

    La Playa Inn Santa Barbara, United States Part time

    As guest service agent also known as front desk attendant, applicants need to be a positive, productive demeanor to support the hotel's front and back office including customer service, record keeping, telephone operations, reservations, and other related activities. Applicants n ...

  • Mission Linen Supply

    Production Manager

    2 weeks ago

    Mission Linen Supply Santa Barbara, United States

    **Responsibilities**: · **Mission Linen Supply** is seeking an experienced **Production Manager. **The Production Manager exercises planning authority, organizing, directing, and controlling all production functions and activities within the assigned work crew in conjunction with ...

  • Right at Home Santa Barbara CA

    Caregiver, Full Time

    1 week ago

    Right at Home Santa Barbara CA Santa Barbara, United States Full time

    **_Salary: _**$17-$19 (depends on experience & availability) · **Shift Type**:Per Diem, work up to 40 hours per week, depending on your availability · **Benefits**: · In taking this position, you would have amazing benefits such as: · - Aflac supplemental insurance opportunity · ...

  • EMCOR Facilities Services, Inc.

    Site Leader

    2 weeks ago

    EMCOR Facilities Services, Inc. Santa Barbara, United States

    About Us: · EMCOR Facilities Services (EFS), an EMCOR core business, services over 1 billion square feet of space worldwide. From corporate campuses to single sites, EFS provides a range of services that support mission-critical areas of financial services, manufacturing, pharmac ...

  • Marriott International, Inc

    Front Desk Agent

    2 weeks ago

    Marriott International, Inc Santa Barbara, United States

    **Additional Information** Pay: $26.00/Hour · **Job Number** · **Job Category** Rooms & Guest Services Operations · **Location** The Ritz-Carlton Bacara Santa Barbara, 8301 Hollister Avenue, Santa Barbara, California, United States VIEW ON MAP · **Schedule** Full-Time · **Locate ...

  • Moxy Santa Barbara

    Room Attendant

    3 weeks ago

    Moxy Santa Barbara Santa Barbara, United States

    **POSITION PURPOSE** · Ensure the highest level of cleanliness and condition of the hotel guest rooms to ensure guest satisfaction. Responsible for providing our guests with clean and fresh sheets, towels, necessities, etc., while maintaining the highest standards of cleanliness ...

  • Coach

    Sales Associate- State Street

    3 weeks ago

    Coach Santa Barbara, United States

    Coach is a leading design house of modern luxury accessories and lifestyle collections, with a long-standing reputation built on quality craftsmanship. · Defined by a free-spirited, all-American attitude, the brand approaches design with a modern vision, reimagining luxury for to ...

  • Dec 9 Enterprise Inc.

    Independent Living Direct Care Staff

    1 week ago

    Dec 9 Enterprise Inc. Santa Barbara, United States

    Providing practical training and support to help people achieve greater independence in their homes and communities. · Your work involves working with adults who have set goals based on their interests and choices. Their interests may include but are not limited to the following: ...

  • Paradise Retreats

    Property Services Manager

    3 days ago

    Paradise Retreats Santa Barbara, United States

    **Position Summary** · The Property Services Manager is responsible for ensuring the functionality and performance of assigned properties, responding to owner and guest inquiries, and coordinating maintenance services. Beyond caretaking duties, this position will be integral in f ...

  • Right at Home Santa Barbara CA

    Caregiver, Part Time

    13 hours ago

    Right at Home Santa Barbara CA Santa Barbara, United States Part time

    **_Salary: _**$17-$19 (it depends on experience & availability) · **_ Shift Type: _**Per Diem work up to 40 hours per week, day and night shifts, also depending on your availability · **_ Benefits and Incentives:_** · We believe that our Home Care Aides are the heart of our busin ...

  • Extended Stay Hotels

    Front Desk Receptionist

    2 days ago

    Extended Stay Hotels Santa Barbara, United States

    _Front Desk Attendant/Receptionist _ · **Job Description**: · POSITION PURPOSE AND SUMMARY · The Guest Services Representative ("GSR") position must demonstrate and promote a strong commitment to providing the best possible experience for our guests. The position is responsible f ...

  • Palisociety

    Front Desk Agent Palihouse Santa Barbara

    4 days ago

    Palisociety Santa Barbara, United States

    **FRONT DESK AGENT | PALIHOUSE SANTA BARBARA** · **POSITION PROFILE**: · We're looking for a friendly Front Desk Agent to provide our world famous trusty service. From the check-in process and a warm welcome to fielding ongoing inquiries and requests, our Front Desk Agents play a ...

  • Phoenix Industries

    Administrative Assistant

    3 days ago

    Phoenix Industries Mission Canyon, CA, United States Freelance

    We are seeking a new team member for our administration in Mission Canyon, CA. · You will work in a friendly and family-like environment with supportive colleagues. Our facility will be celebrating its 20th anniversary next year and we are proud to have many long-term employees. ...

  • Rosewood Hotel Group

    Laundry/uniforms Supervisor

    2 weeks ago

    Rosewood Hotel Group Montecito, United States

    **General Information**: · - Country/Region- United States of America- Province/City- Montecito, CA- Location- Rosewood Miramar Beach- Department- Rooms - Heart of House- Job Type- Full-time PermanentWe believe that life is made of many journeys: inspiration, wonderment, curiosit ...