Jobs
>
Whippany

    Event Technician, Audio Visual - Whippany, United States - Encore

    Encore
    Encore Whippany, United States

    1 week ago

    Default job background
    Part time
    Description
    Position Overview


    A Technician is responsible for the set up and operation of basic / small-scale audiovisual systems in a hospitality environment while ensuring complete customer satisfaction.

    This position reports to an Operations Manager, Operations Director or Director, Event Technology.

    This position requires flexibility to be available for shifts during normal business hours in the work week per event schedule.

    Encore


    EMPLOYEES :
    Reminder if interested, please apply via your UltiPro profile.

    Key Job Responsibilities

    Equipment Operation


    • Ensures a flawlessly executed event through accurate and timely setup, operation, and breakdown of basic audiovisual equipment as listed in the technical qualifications section.
    Customer Service


    • Strives to exceed the expectations and needs of internal and external customers.
    • Maintains a positive relationship with all clients through effective communication.
    • Meets with guests on site to ensure that their needs are met and the equipment setup is working properly.
    • Monitors events and checks in on customers throughout the day.
    • Understands and fosters the hotel/client relationship.
    Technical Ability


    • Understands the technical aspects of the job and demonstrates basic operational ability to troubleshoot and problem solve with equipment and software issues.
    • Handles equipment challenges and changes in a timely and professional manner.
    Systems Knowledge


    • Understands company processes, follows procedures and completes systems entry and paperwork accurately.
    • Uses the equipment sheets to determine the equipment scheduled for set up and for strike. Interacts with other staff and outside vendors for equipment.
    • Increases revenue by utilizing floor up-selling techniques.
    • Works with clients to finalize invoices.
    • Completes order entries in Navigator, as needed.
    Job Qualifications


    • High School Diploma required. Associate's degree is preferred.
    • Achieve Technical Level 3 Certification per Encore Technical Skillset Matrix within 180 days (Technical Skill Set Matrix or @Encore/HR/Global Learning).
    • 1 year of customer service or hospitality experience is preferred.
    • 1 year of audio visual experience or equivalent in educational environment is preferred.
    Competencies


    • Ownership
    • Hospitality
    • Professionalism
    • Responsiveness
    • Safety Conscious
    • Action Oriented
    • Tech Savvy
    • Ensures Accountability
    Work Environment

    Hotel


    Work is performed in a hotel/convention center environment with moderate exposure to outdoor temperatures and to dirt, sand and/or dust.

    The working conditions will vary between moderately quiet to noisy volumes.

    Team members will use high-end audio visual equipment and electrical components, and will be exposed to heights via lifts and ladders.

    Team members may be asked to work in multiple hotel locations. Working times will include irregular hours and on-call status including days, evenings, weekends and holidays.

    Team members must adhere to appearance guidelines as defined by Encore based on an individual hotel or a representation of hotels in that city or area.



  • AV Workshop New York, United States

    Job Summary: · The Audio Visual Event Technicians will assist the team in the setup, operation, and dismantle of audio visual systems for live corporate and social events. They will report to the client's project manager and will be responsible for ensuring seamless video program ...


  • CITY OF JERSEY CITY Jersey City, United States

    **Job Opening**: · **Audio Visual Aide/Clerk** · **Department**: Administration · **Division**: Communications · **Exempt/Non-Exempt**: Non-Exempt · **Union/Management**:Union Local 246 · **Full-Time/Part-Time/Seasonal**:Full-time · **Workweek**:Monday · - Friday · **Pay**:$52,65 ...


  • Encore Whippany, United States Part time

    Position Overview · A Technician is responsible for the set up and operation of basic / small-scale audiovisual systems in a hospitality environment while ensuring complete customer satisfaction. This position reports to an Operations Manager, Operations Director or Director, Eve ...


  • Convene New York, United States

    Convene is an Equal Employment Opportunity Employer and we believe that diverse teams are the best teams._ _We live our values of GRIT (Genuine, Relentless, Integrity & Teamwork) and strive to create an inclusive and equitable workplace where everyone can be their true selves, wh ...


  • Convene New York, United States

    Convene is an Equal Employment Opportunity Employer and we believe that diverse teams are the best teams. We live our values of GRIT (Genuine, Relentless, Integrity & Teamwork) and strive to create an inclusive and equitable workplace where everyone can be their true selves, wher ...


  • Careerbuilder-US Rockaway, United States

    ESSENTIAL DUTIES AND RESPONSIBILITIES · Assist in the installation of State of the Art Video Walls and other display solutions. · Assist with installation and configuration of other AV Solution components. · Utilize hand and power tools in a safe and efficient manner. · Accurate ...


  • KR WOLFE INC. Newark, United States

    **Job Summary** · **The Audio-Visual Integration Technician is responsible for (1) pulling and terminating cables; (2) understanding cable flow and installation; (3) install equipment and wall rack equipment reading wire diagrams: and (4) programing proprietary equipment for the ...


  • A-V Services Inc. New York, United States

    **Experience** · - Fluently capable to read and follow AV system flow diagrams and support documentation · - Ability to troubleshoot and diagnose AV equipment failure, finding problems or root cause and resolve service issues related to Integrated AV systems · - Crestron Toolbox ...


  • Optomi Basking Ridge, United States

    A/V Technician · Optomi, in partnership with a leader within the consulting industry, is seeking an experienced Audio & Visual Technician for their Basking Ridge, NJ location This A/V Tech will be responsible for supporting and maintaining in-house audio-visual equipment and non- ...


  • KVL Audio Visual Services Secaucus, United States

    Audio Visual Technician - Job Overview · Assists team with setup, operation and dismantle of audio visual systems. Usually reports to the client's project manager. · Primary Responsibilities · Setup, Strike and basic operation of AV equipment - includes running/taping cables, set ...


  • Atlantis Group Fairfield, United States

    Job Description · Job DescriptionDescription:Atlantis Partners is an Audio Visual Installation company who works with Fortune 100 corporations and supports the legal, corporate, financial, educational, entertainment, hospitality, and medical markets throughout the US. · We are ac ...


  • Compass NEW YORK, United States Full time

    Ensures that all audio visual requirements requested by clients are met and will be able to interface various types of audio visual, communication, and presentation technology. Responsible for maintaining positive customer relationships and ensuring Audio, Audio Visual Technician ...


  • PRECISE AV INC Astoria, United States

    Job Description · Job DescriptionAudio-Visual Systems Engineer · Precise AV is a leading, NYC-based system integration company offering Audio Visual, videoconferencing and managed services solutions. Headquartered in Long Island City, just 15 minutes from Manhattan, we are innova ...


  • Rapid Response Technologies New York, United States

    Position: Audio-Visual Installation Technician · About Rapid Response Technologies: · Rapid Response Technologies is a New York-based Black-owned business, dedicated to delivering top-tier support to New York's most critical infrastructures. Founded by Arnaud Edjamian, a former I ...


  • Franklin Fitch New York, United States

    Audio Visual Specialist | New York, NY | $80,000-$100,000 · A leading professional services firm is seeking an Audio Visual Specialist who will be joining a fast-growing team which has doubled in size over the last year and receiving consistent investment. You will take complete ...


  • Snap Inc. New York, United States

    AV Technician / AV Support / A/V Technician / IT & AV Technician / Audio Visual Technician · Widen The Net is a partner recruitment agency to Snap and we are hiring for their contract positions globally. · Snap Inc are looking for an AV technician with enterprise AV experience an ...


  • CBTS New York, United States

    CBTS is a leading IT Solutions Provider with an exceptional track record of delivering results to its clients. With over 27 years of experience, time tested business acumen and a unique vendor neutral approach that ensures unbiased solution design, CBTS is one of the world's lead ...


  • Hearst Communications New York, United States

    The AV Tech is responsible for the set-up, operation, maintenance and repair, storage and transport of equipment used to enhance live events. Responsible for the installation, operation and troubleshooting of the AV streaming and broadcast infrastructure of Hearst Tower, supporti ...

  • Intrepid Museum

    Jr. Audio Visual

    1 week ago


    Intrepid Museum New York, United States

    Job Description · Job DescriptionThe Jr. AV and Lighting Technician is fully knowledgeable of advanced exhibition components relating to museum AV and lighting systems, as well as their installation and maintenance needs. This position must be proficient in museum electrical elem ...


  • Insight Global New York, United States

    Title: AV Project Engineer · Location: Park Ave, New York, NY– 5x a week on-site for the 1st month, after 1st month hybrid (2x a week on-site) · Duration: 1 year contract + extensions/perm possible · Must-haves: · At least 4 years' experience in the Video Engineering space for an ...