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Specialist, Client Service
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patient services specialist
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Florida Cancer Specialists, P.L. Naples, FL , USA, United StatesDate Posted: · Country: · United States of America · Location: · Naples West Office · WHY JOIN FCS · At Florida Cancer Specialists & Research Institute, we believe our people are our strength and we invest in them. In addition to having a positive impact on the people and communi ...
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patient service specialist
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Patient Services Specialist
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Store Customer Service Specialist
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Sherwin-Williams Naples, United StatesThis is position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Customer Service S ...
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Customer Service Specialist II
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Store Customer Service Specialist
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Store Customer Service Specialist
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Assoc Inventory Services Specialist
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Store Customer Service Specialist
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Store Customer Service Specialist
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Sherwin-Williams Naples, United StatesJob Description · This is position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. ...
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Store Customer Service Specialist
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Sherwin-Williams Naples, United States Full time· This is position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Customer Servic ...
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Assoc Inventory Services Specialist
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NextEra Energy , Inc. Naples, United StatesRequisition ID: 80070 Florida Power & Light Company is America's largest electric company, providing clean, affordable, and reliable electricity to more than 12 million people in Florida. We operate one of the cleanest power generation fleets in the U.S. and our reliability is am ...
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Technology Service Support Specialist
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Customer Service Specialist II
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Collier County, FL Naples, United States FreelanceSalary: $19.71 Hourly · Location : Naples, FL · Job Type: Full Time, Regular · Job Number: 08747 · Department: Growth Management Community Development · Division: Code Enforcement · Opening Date: 05/17/2024 · Closing Date: 5/30/2024 11:59 PM Eastern · Job Summary · Provid ...
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Assoc Inventory Services Specialist
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NextEra Energy Naples, United StatesRequisition ID: 80070 · Florida Power & Light Company is America's largest electric company, providing clean, affordable, and reliable electricity to more than 12 million people in Florida. We operate one of the cleanest power generation fleets in the U.S. and our reliability is ...
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Pest Control Technician
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Front Office Coordinator/referral
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Front Bar Receptionist
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Medical Sales- Care Coordinator
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Pinnacle Home Care Naples, United States**Celebrating 20 years of changing lives through the art of experience** · Pinnacle Home Care is the leading provider of home care services recognized for _**Creating Raving Fans and Delivering Exceptional Outcomes.**_ · - **Award-winning -"Top places to work 2020, & 2023" "Healt ...
Customer Service Specialist - Naples, United States - Rollins
Description
** Customer Service Specialist**
**Job Category****:** Customer Service **Requisition Number****:** CUSTO16344 Showing 1 location **Job Details**
**Description**
**At Orkin, our purpose is to help protect the world where we live, work, and play.**
Our **Customer Service Specialists** are committed to this purpose.
At Orkin, we provide the most accurate, comprehensive, and efficient pest management services for both residential and commercial customers. **This position is ideal for the candidate that wants to be a part of a rock-solid company providing a valuable service to our customers while growing your career**
**The Successful Customer Service Specialist Will . . .**
Demonstrate a strong work ethic and capacity to handle high work volume in a great teamwork environment and:
Contact customers to schedule and confirm service appointments
Schedule appointments for technicians to minimize drive time and/or distance as needed, and suggest alternative routes when appropriate
Schedule & communicate with Service Technicians to meet customer requirements
Perform outbound calls to customers to follow-up on service received
Perform outbound calls to customers regarding outstanding account balances
Receive payments from past due customers
Proficiently navigate a Windows-based & Web-based system to track routes and optimize current & future schedules
Reschedule unserviced accounts within 24 hours
Answer inbound customer service calls with an open, friendly greeting
Utilize strong listening skills and probing questions to identify the customers concern and evaluate their needs
Use strong communication skills to communicate/empathize with customers
Work well within a team
Participate in quality assurance processes/programs/initiatives as requested
*If you are organized, efficient, accurate and accountable with a strong ability to multi-task, then consider this key role as a part of the branch team*
**We Offer**
Competitive hourly pay
Employee discounts, tuition reimbursement, dependent scholarship awards
**Quality, comprehensive training programs**
Founded in 1901, Orkin is a global residential and business service provider who provides the most accurate, comprehensive, and efficient pest management services for both residential and commercial customers
As the industry leader, we value PEOPLE, PROGRESS and PROFESSIONALISM
The Pest Management Industry is growing and is a recession resistant line of business
Orkin is financially stable and growing as the largest subsidiary of , (NYSE: ROL), headquartered in Atlanta, GA
**Requirements:** We require the ability to pass a drug screen. Candidates must meet the job requirements and perform job duties with or without accommodations.
**Keywords:** customer service, office, administrative assistant, representative, data entry, customer retention, self-starter, communication, scheduler, accounts payable, accounts receivable
**Skills**
**Required**
**Problem Solving Ability** *Intermediate* **Influencing Others** *Intermediate* **Customer Service** *Advanced* **Customer Focus** *Advanced* **Communication** *Advanced* **Self-Management** *Advanced* **Dedicated****:** Devoted to a task or purpose with loyalty or integrity **Ability to Make an Impact****:** Inspired to perform well by the ability to contribute to the success of a project or the organization **Goal Completion****:** Inspired to perform well by the completion of tasks **Education**
**Required**
High School/GED or better.
**Experience**
**Required**
**2 years:** Proven customer service experience
**1 year:** Proficiency in MS Outlook, Word and Excel
**Preferred**
**3-4 years:** Scheduling or dispatch experience in a service industry a plus
**Less than 1 year:** Scheduling or dispatch experience in a service industry a plus
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractors legal duty to furnish information. 41 CFR c)