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Willowbrook Acres

    service receiving clerk - Burr Ridge, United States - PrideStaff

    PrideStaff
    PrideStaff Burr Ridge, United States

    5 days ago

    PrideStaff background
    Description

    SERVICE RECEIVING CLERK

    Our client, located in the Willowbrook area, is a privately held, fast-growing manufacturer of battery testers and battery management solutions for over 38 years. Their global presence includes facilities in the U.S., Europe, and Asia. They are seeking a Service Receiving Clerk.


    Specialties

    Battery Management Innovation, Battery Technology, Battery Testers, Diagnostic Chargers, Monitors, Software and Data Management solutions, and Stationary Power, Battery testing, Battery monitoring

    $17.50/HR-$18/HR DOE

    6:00am - 2:30pm (M-F)

    TEMP/TEMP-TO-HIRE

    This position is in the Service (Repair) department, and for someone who is technically/mechanically inclined as the career path moves into a Service (Repair) Tech role – NOT warehouse shipping/receiving.



    OVERVIEW:

    The Service Receiving Clerk is responsible for the receipt of all equipment and parts into the Service Department, maintaining a clean work area and assisting techs with boxing/moving completed equipment to Shipping. Other tasks include working with the Service Administrator to locate rush repair requests, submit parts orders for re-supply and pull parts orders from the warehouse/stock the service shelves as needed. This role may also include troubleshooting, repairing, testing, and calibrating products returned from customers due to warranty claims and/or time and material repairs. Must be able to perform these functions, including repackaging the product for return.

    RESPONSIBILITIES include but are not limited to:

    • Receive Service returns on a daily basis from UPS/FedEx/Customer drop-off.
    • Enter RMA information into the clients ERP system.
    • Distribute equipment for repair to assigned technician.
    • Receive spare parts/supply orders from the Warehouse and stock them in Service.
    • Assist technicians with disassembling Charger/Tester units and identifying the problem.
    • Replace defective parts and document the outcome on an RMA form.
    • Boxing/packing of completed units.
    • Move completed units to Shipping.
    • Maintain a clean shop area by removing empty boxes/cardboard and packing material.
    • Forklift use as needed to move equipment up/down from pallet racks.

    QUALIFICATIONS:

    • PC experience, including Email, ERP system and internet (1-3 years).
    • Minimum of 1 -3 years' experience working in a manufacturing environment on electronics products.
    • Fork-lift experience is a plus.
    • Troubleshooting/repair center experience preferred.
    • Works well in a fast-paced environment.
    • Detail focused, especially when confirming parts receipts or entering customer/equipment information into the computer.
    • Ability to stand/walk for long periods of time.
    • Ability to lift 50+ pounds.

    If you are interested in this position, send your resume to or give us a call

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