Jobs
>
Plainville

    Call Center Representative - Plainville, United States - Mosquito Mary's

    Mosquito Mary's
    Mosquito Mary's Plainville, United States

    3 weeks ago

    Default job background
    Description

    Job Description

    Job DescriptionBenefits:
    • Bonus based on performance
    • Competitive salary
    • Opportunity for advancement
    • Training & development

    We are a national call center responsible for providing sales and support to both our corporate location and multiple franchisees across the country. We pride ourselves on our commitment to excellent customer service and strive to exceed our customers expectations every day.

    Job Summary
    We are looking for a dedicated and enthusiastic Call Center Representative to join our team. You will be responsible for handling incoming calls from customers and providing them with information about our products and services, as well as resolving any issues they may have. You will also be responsible for making outbound calls to attract new business and follow up with customers to ensure their satisfaction.

    Responsibilities
    • Research and make outgoing calls to attract new customers.
    • Answer incoming calls from customers in a professional and courteous manner.
    • Resolve customer complaints and issues in a timely and efficient manner.
    • Make outbound calls to follow up with customers and ensure their satisfaction.
    • Meet or exceed established performance metrics, including call quality, customer satisfaction and sales goals.
    • Maintain accurate and detailed records of customer interactions in our CRM system.
    • Participate in ongoing training and development to improve your skills and knowledge.
    Qualifications
    • High school diploma or equivalent
    • Excellent verbal and communication skills
    • Strong problem-solving and decision-making abilities
    • Ability to multitask and prioritize in a fast-paced environment
    • Sales and Customer Service experience preferred
    • Proficiency with modern software.
    • Ability to work flexible schedules, including evenings and some weekends.

    We Offer
    • Competitive salary and a safe, friendly working environment.
    • Comprehensive training program.
    • Opportunities for growth and advancement within a fast-growing company.
    • A supportive and collaborative work environment.

    If you are a sales oriented and customer-focused individual with a passion for providing exceptional service, we would love to hear from you. Please submit your resume and cover letter.
  • Old Colony YMCA

    Welcome Center Representative

    1 week ago

    Old Colony YMCA Middleboro, United States

    The **Welcome Center Representative** is responsible for operating, maintaining and improving Welcome Center services and systems. The position serves members and guests, maintains member service control, answers the telephone, answers members' questions and performs various cler ...

  • Old Colony YMCA

    Welcome Center Representative

    1 week ago

    Old Colony YMCA East Bridgewater, United States

    Education/Experience/Physical Requirements · - Consistently positive, helpful and empathetic demeanor · - Multi-task oriented, flexible takes initiative. · - Effective communication and organizational skills. · - Minimum 18 years of age. · - High School diploma or equivalent. · - ...

  • Draw House Concept

    Call Center Representative

    1 week ago

    Draw House Concept Boston, United States

    **Description**: · **Job Title**: Call Center Representative · **Company**: Draw House Concepts · **Location**: Boston, MA · As a Call Center Representative at Draw House Concepts, you will be the primary point of contact for current and prospective clients, providing them with i ...

  • unibank

    Call Center Representative

    2 weeks ago

    unibank Whitinsville, United States

    We have a Unique opportunity to join our Call Center team in a full-time role as a **Call Center Representative**. We are group of talented, professional individuals passionate about supporting our customers and co-workers. We're looking for someone who believes in the mission of ...

  • Opus Inspection

    Call Center Representative

    1 week ago

    Opus Inspection Shrewsbury, United States

    **POSITION PURPOSE**: · This is a **hybrid** position (20% remote) providing support for motorists seeking information regarding the Massachusetts Motor Vehicle Safety & Emissions Inspection Program, (Massachusetts Vehicle Check Program). This position also provides telephone sup ...

  • Mosquito Mary's

    Call Center Representative

    3 weeks ago

    Mosquito Mary's Plainville, United States

    Benefits:Bonus based on performance · Competitive salary · Opportunity for advancement · Training & development · We are a national call center responsible for providing sales and support to both our corporate location and multiple franchisees across the country. We pride ourselv ...

  • Old Colony YMCA

    Welcome Center Representative

    1 week ago

    Old Colony YMCA Brockton, United States

    **JOB FUNCTION**: · - **Program/Department Responsibilities** · **Service Skills**: · - Follow the staff dress code for position. · - Greet members and guests. · - Show interest in their concerns · - Know members' names and use them in their presence. · - Ask "satisfaction questi ...

  • Penske Automotive Group

    Call Center Representative

    3 weeks ago

    Penske Automotive Group Warwick, United States

    **Inskip Management Company, is looking for motivated individuals to join our Business Development Center and help deliver extraordinary customer experiences.** · **JOIN OUR TEAM** · At Penske Automotive Group (PAG), we strive to create a positive and challenging workplace that p ...

  • Sumbul Z Naqvi DMD, INC

    Call Center Representative

    1 week ago

    Sumbul Z Naqvi DMD, INC Framingham, United States

    Job Summary: · **Responsibilities**: · - Handle inbound and outbound calls professionally and courteously · - Assist callers with inquiries, appointments, and provide information on services · - Communicate effectively in English and Spanish to assist a diverse patient population ...

  • Mass Bay Credit Union

    Call Center Representative

    5 days ago

    Mass Bay Credit Union Boston, United States

    **Choosing Mass Bay Credit Union means choosing to be part of a community that cares about each other and about you.** · **Primary Function**: · **Essential Duties and Responsibilities**: · - Functions as a full-service member service rep providing accurate deposit, transfer, and ...

  • Mass General Brigham

    HR Support Center Representative

    1 week ago

    Mass General Brigham Somerville, United States

    **HR Support Center Representative (Remote)** · **About Us** · As a not-for-profit organization, Mass General Brigham is committed to serving the community. We are dedicated to enhancing patient care, teaching and research, and taking a leadership role as an integrated health car ...

  • Binding Minds

    HR Service Center Representative

    1 week ago

    Binding Minds Framingham, United States

    **Description**: · **Job Title: HR Service Center Representative - Junior** · **Location: Framingham, MA 01701** · **Job type: 5 Months Contract** · The HR Service Representative serves as a primary resource for all U.S. and Puerto Rico Associates at all levels contacting HR XPRE ...

  • City of Boston Credit Union

    Call Center Representative I

    2 weeks ago

    City of Boston Credit Union South Boston, United States

    **Responsibilities**: · OVERVIEW: Answer incoming service calls ensuring first-call resolution; perform member inquiries and transactions while providing the highest quality member experience. Operate within a high volume call environment to perform a basic transactional and /or ...

  • UMass Memorial Health Care

    HR Solution Center Representative

    2 weeks ago

    UMass Memorial Health Care Worcester, United States

    Schedule Details: · Monday through Friday · Scheduled Hours: · 8:30AM - 5:00PM · Shift: · 1 - Day Shift, 8 Hours (United States of America) · Hours: · 0 · This position may have a signing bonus available a member of the Recruitment Team will confirm eligibility during the intervi ...

  • Dutech

    Spanish Contact Center Representative

    5 days ago

    Dutech Boston, United States

    The Contact Center Representative utilizes organizational and communication skills, knowledge of background record check requirements, and collaborative interactions with stakeholders to facilitate efficient and timely requests. The Contact Center Representative focuses on provid ...

  • BOTG LLC

    Customer Service Representative/call Center

    3 weeks ago

    BOTG LLC Warwick, United States

    **Title: Customer Service Representative** · **Location: Warwick, RI (Remote)** · **Duration: 5 months contract** · **Direct Client** · **Requirements**: · - Ability to report to work in person during training Mon-Thurs and train virtually on Fridays. This will take place out of ...

  • YOUNG MENS CHRISTIAN ASSOCIATION OF ATTLEBORO

    Welcome Center Representative

    3 weeks ago

    YOUNG MENS CHRISTIAN ASSOCIATION OF ATTLEBORO Attleboro, United States

    Job Description · Job DescriptionGeneral Function · Promote a positive, professional and welcoming atmosphere by providing excellent customer service and exemplifying our YMCA values. Delivers excellent service to all members, guests, and program participants. Responds to member ...

  • Anchor Advisory Services

    Call Center Representative/customer Service

    1 week ago

    Anchor Advisory Services Plymouth, United States

    At Anchor Advisory Services we support sales professionals by helping to fill their calendars with product presentation sales meetings. · As a Client Scheduling Associate, you will be responsible for: · - Reading off of "scripts" clearly and professionally · - Building sustainabl ...

  • EG America LLC

    Guest Service Call Center Representative

    2 weeks ago

    EG America LLC Westborough, United States

    **Position Summary**: · **Responsibilities**: · - Managing large amounts of inbound communication in a timely manner · - Research required information using available resources · - Manage and resolve guest complaints · - Provide guests with product and service information · - Ide ...

  • Dutech System

    Bilingual Spanish Contact Center Representative

    1 week ago

    Dutech System Boston, United States

    Job Summary: · **Job Discription** · Location: Boston but primarily remote as the rest of the Contact Center is remote except1 day a month in office · The Department of Early Education and Care (EEC)is an agency focused on building a coordinated, comprehensive system of early edu ...