-
Delivery Manager
4 weeks ago
UST Logistics Lakeland, United StatesUST Overview · UST is headquartered in Greenville, SC and offers support for all our team members and clients across the country. UST is a national logistics solutions company. We work with retailers and supply chain providers to transform the industry through operations, techno ...
-
Client Delivery Manager
2 weeks ago
WELLDYNE Lakeland, United StatesJob Description · Job DescriptionSummary · Under the direction of the Chief Operations Officer, Client Delivery Manager oversees all end-to-end pharmacy operations with a dedicated focus on an assigned pharmacy client. This manager will directly support the pharmacy client with i ...
-
Communications Strategist
3 weeks ago
Lakeland Regional Health Lakeland, United StatesWork Type: Active - Benefit Eligible and Accrues Time Off · Exempt: Yes · - Work Schedule: Monday - Friday · Work Hours per Biweekly Pay Period: 80 · - Shift Time: 8:30am-5:00pm · Location: Medical Center, US:FL:Lakeland · - Position Summary · Summary: · Reporting to the Associat ...
-
Peer Recovery Specialist/case Manager 1
3 weeks ago
Tri-County Human Services Lakeland, United States**Position Description**: · The Peer Recovery Specialist/Case Manager I will provide the District 14 SAMH Program Office direct input from a consumer's perspective regarding the transformation of community services; serves as a sounding board for individuals issues and concerns. ...
-
Medical Front Desk
2 weeks ago
ChenMed Lakeland, United States**We're unique. You should be, too.** · We're changing lives every day. For both our patients and our team members. Are you innovative and entrepreneurial minded? Is your work ethic and ambition off the charts? Do you inspire others with your kindness and joy? · We're different t ...
-
Benefits and Housing Specialist
2 weeks ago
Tampa Bay Academy of Hope Lakeland, United States**Job Description for Benefits/Housing Specialist** · **Job Title**:Benefits/Housing Specialist · **Location**: Tampa Bay Academy of Hope, Tampa, FL and Lakeland, FL · **Job Type**: Full-Time **(9AM to 6 PM, Monday through Friday)** · **Program Description**: · The Second Chance ...
-
Sales Associate-small Format-polk County
3 weeks ago
Reyes Beverage Group Lakeland, United StatesOverview: · Come join the largest beer distributor in the United States and be a part of our Performance Promise where we live out our company's purpose of connecting customers, consumers and brands every day, everywhere we operate. · At Reyes Beverage Group, we're proud to be th ...
-
Program Manager
2 weeks ago
Tampa Bay Academy of Hope Lakeland, United States**Job Description: Program Manager** · **Program**:Fostering Aspirations: Mentor Engagement (FAME) · **Position Type**:Full-Time (9AM to 6 PM, Monday through Friday) · **Location**:7402 N 56th Street, Suite 400, Tampa, Fl or 711 N Kentucky Avenue, Lakeland, FL · **Overview**:The ...
-
Service Coordinator
3 weeks ago
Enersys Lakeland, United StatesLearn More About Our Company · **Job Purpose**: · Coordinate and execute administrative and supportive account, sales and service activities. Handle questions, complaints and requests from customers, within company policies and procedures, in order to support the unit in realizin ...
-
Equipment Sales Specialist
3 weeks ago
Nationwide Haul Lakeland, United States**Equipment Sales Specialist (Semi-truck & trailer)** · **Company**:Nationwide Haul · **Location**: Lakeland, FL Dealership · **About Nationwide Haul**: · Nationwide Haul is a premier dealership specializing in semi-trailer equipment, operating one of the top dealership locations ...
-
Assistant Construction Manager
2 weeks ago
Highland Homes Lakeland, United StatesHighland Homes, a successful Florida home builder, is now hiring a Assistant Construction Manager · The Assistant Construction Manager (ACM) will learn from and assist the Construction Manager (CM) in the timely completion of each job, to include but not limited to: job cleanline ...
-
Apartment Courtesy Officer
2 weeks ago
Carlton Arms of North Lakeland Lakeland, United States**RESIDENT SERVICES STAFF** · Reports to: RSS Supervisor and Executive Director · FLSA Status: Full-Time, Non-Exempt · **POSITION OVERVIEW** · The primary responsibility of the RSS Staff position is monitoring/greeting Residents and Guests as well as roving the property by golf c ...
-
Pipe Foreman
3 weeks ago
Hubbard Construction Company Lakeland, United States100 years of Experience at Work for You · Since 1920, the professional men and women of Hubbard Construction have literally paved the way for hundreds of public and private projects that have supported Florida's rise to prominence. · Hubbard is one of Florida's largest heavy civi ...
-
Logistics Coordinator
1 week ago
US LBM Holdings Lakeland, United StatesUS LBM is one of the leading and fastest growing distributors of specialty building materials in the United States, with a team of over 15,000 employees located throughout the country. Since our founding in 2009, we have acquired over 70 companies and have expanded to more than 5 ...
-
Service Advisor
1 week ago
Qvale Auto Group, Inc. Lakeland, United StatesQvale Auto Group has over 70 Years in the automotive industry, beginning in California and now owning and operating 3 dealerships in Florida. · "**_We are a team committed to providing value, quality and excellence in sales and service; inspired by our customers' standards and th ...
-
General Manager in Training- Highland City
1 week ago
Dominos- Team Florida Lakeland, United StatesDomino's Pizza is hiring Managers for the Lakeland Locations. · Must be 18 years of age or older. Must have transportation. · Two years restaurant management experience preferred. · Born to Lead · Being a Domino's Assistant Manager is more than just a job - it's a career. We're a ...
-
Manufacturing Operations Manager
1 week ago
Acme Barricades Lakeland, United States: · **Job Summary**: · The Manufacturing Operations Manager will oversee all sign and barricade manufacturing and fabrication operations from receiving and processing orders submitted by branches, scheduling and supervising production of signs and barricades, controlling quality, ...
-
Pro Sales Manager
1 week ago
Lowe's Lakeland, United StatesPurpose of Role: · The primary purpose of this role is to drive sales for Lowe's largest regional pro customers at a faster rate than the general populace of Lowe's pro customers. This will be accomplished by building relationships with larger Pro customers and leveraging opportu ...
-
Program Director
1 week ago
Gateway Foundation Inc Lakeland, United States**Program Directors are responsible for**: · - Oversees client services, and initiates corrective actions necessary to ensure program, state and contractual compliance, and service delivery objectives are met for program focused on reducing recidivism. · - Meets with supervisors, ...
-
Purchasing Agent
2 days ago
JC Machine, Inc. Lakeland, United StatesJC Machine, Inc. (JCMI) is a manufacturing facility located in Lakeland, Florida. Originally founded in 1967 as Creasy Company, we primarily manufactured small precision components for the phosphate and chemical industries. Today, as a third generation family owned corporation, J ...
Client Delivery Manager - Lakeland, United States - WellDyne
Description
Job DescriptionJob Description
Summary
Under the direction of the Chief Operations Officer, Client Delivery Manager oversees all end-to-end pharmacy operations with a dedicated focus on an assigned pharmacy client.
This manager will directly support the pharmacy client with issues concerning pharmacy process, inventory exceptions, and timely patient delivery including escalations requiring expedited processing and delivery.
This manager will have full accountability for the client's pharmacy process and will direct other staff as necessary in cooperation with other pharmacy management personnel.
The manager will work closely with internal teams to facilitate process improvement and facilitate modification to existing, or creation of additional, standard operating procedures.
Essential Duties and ResponsibilitiesExecute pharmacy standard operating procedures as it pertains to inventory management, prescription intake, order entry, item entry, fulfillment, packing, shipping, and all process exceptions
Ensuring client orders achieve desired service levels and take corrective action, as needed
Effectively communicate information to the client in an open and timely manner
Handle pharmacy service-related complaints and concerns in accordance with company policy and promote a positive customer experience
Responsible for driving the process excellence program to gain tangible business results and improvements in areas such as productivity, production output, customer satisfaction, quality, and safety
Assisting other management team members in identifying trends and establishing performance metric goals
Actively contributes to the strategic planning and achievement of departmental goals and objectives, attending pertinent meetings when necessary
Respect and maintain confidentiality guidelines of HIPAA
Cooperates in the documentation and resolution of customer service-related issues
Contributes to and supports an atmosphere of effective teamwork and coordination
Follow and aid in enforcement of all company policies and procedures
Responsible for other duties as assigned
Education and Experience
High School Diploma or equivalent required
Bachelor's degree preferred
Certified Pharmacy Technician (or must obtain within 6 months of employment), in good standing
Two years of experience as a pharmacy technician
Two years in a supervisory role
Client facing experience a plus
Proficient with Microsoft Office suite of products including, Word, Excel, and Outlook as well as pharmacy and inventory management systems
Knowledge, Skills, and Abilities
Attention to detail and accuracy
Ability to handle multiple activities or interruptions at once
Ability to communicate effectively, patiently, and courteously
Ability to present feedback and process ideas to clients and internal teams
Focused team player, who can work in conjunction with pharmacists, other departments, customers, and management
Work independently with little supervision and meet daily deadlines
WellDyne Can Offer You
Medical, Dental and Vision Benefits
Medical Savings Account Options with Company match
401K after 90 days of employment
Employee Assistance Program
Life and Supplemental insurance
Educational Reimbursement
Paid Time Off
Work Environment / Physical Demands
This position is in a pharmacy operations environment which requires prolonged standing and walking of operations floor.
Requires hand-eye coordination and manual dexterity sufficient to operate standard office equipment including operation of standard computer and phone equipment.
May have occasional high stress when dealing with customers/clients. Some travel may be required.EOE M/F/D/V
#J-18808-Ljbffr