Benefits and Housing Specialist - Lakeland, United States - Tampa Bay Academy of Hope
Description
Job Description for Benefits/Housing Specialist
Job Title:
Benefits/Housing Specialist
Location:
Tampa Bay Academy of Hope, Tampa, FL and Lakeland, FL
Job Type:
Full-Time
(9AM to 6 PM, Monday through Friday)
Program Description:
The
Second Chance Heroes:
Veteran Employment & Support Services Program is dedicated to supporting returning veterans by facilitating their reintegration into society. The program provides comprehensive services aimed at achieving self-sufficiency, including employment support, housing assistance, and mentoring.
Objective:
To secure stable housing and ensure benefits access for participants, while fostering community relationships that enhance program effectiveness and support participant success.
Position Purpose:
The Benefits/Housing Specialist is pivotal in assisting homeless or at-risk veterans by facilitating access to housing and benefits, ensuring they meet eligibility requirements, and maintaining high retention and success rates through effective service provision.
Principal Responsibilities:
Housing and Benefits Coordination:
- Assess housing needs and secure stable, affordable housing for participants, aiming for at least 70% successful placement of participants who are homeless upon release.
- Develop and maintain a detailed resource manual that includes updated information on community housing and benefits resources.
Community Partnership Development:
- Develop and maintain effective community partnerships to enhance service delivery.
- Increase collaborations by at least twelve per year, formalized through Memoranda of Understanding with partner organizations.
- Work closely with the Program Manager and Program Assistant to ensure the development and updating of community resources.
Program Support and Participant Retention:
- Support case managers in achieving at least 80% participation retention by providing necessary documentation and support for intake and ongoing eligibility verification.
- Recruit mentors and coordinate mentorship activities to support participant reintegration.
- Provide nurturing skills training to parent participants to assist with familial reintegration and stability.
Documentation and Compliance:
- Ensure all participant documentation is completed accurately and timely for intake and ongoing program participation.
- Maintain accurate records of housing placements, benefits access, and mentorship activities.
- Collaborate with program staff to ensure compliance with program guidelines and goals.
Communication and Reporting:
- Regularly communicate with community partners, program staff, and participants to ensure needs are met and services are effectively provided.
- Prepare reports on housing stability, benefits provision, and community partnership outcomes for program management and funders.
Key Goals:
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Community Partnership Development: Increase community partnerships by twelve each year, as evidenced by executed Memoranda of Understanding.
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Housing Placement Success: Achieve a minimum of 70% housing placement rate for participants who are homeless upon release.
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Participant Retention: Assist in maintaining at least an 80% retention rate of participants in the program.
Competencies:
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Community Engagement: Ability to build and maintain strong relationships with community organizations and resources.
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Program Management: Strong organizational and documentation skills, with the ability to manage multiple tasks and deadlines.
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Communication Skills: Excellent written and verbal communication skills.
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Problem-Solving: Ability to identify issues and implement effective solutions.
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Empathy and Support: Demonstrated ability to understand and empathize with the challenges faced by returning veterans.
Requirements:
- Experience in housing services, benefits administration, or a related field.
- Knowledge of veterans' services and benefits is highly desirable.
- Proficiency with data management and reporting systems.
Second Chance Heroes:
Veteran Employment & Support Services Program, ensuring they have the stability and resources required for successful reintegration into society.
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