- Support team member growth, especially with hitting quotas
- Handle voids, account problems, and escalated calls
- Authorize special case orders for your team members
- Set and achieve team goals
- Ensure tools and trackers are updated weekly
- Create and maintain a healthy and productive work environment
- Set up daily drills for team members to participate in as needed
- Lead weekly meeting with team members
- General managerial tasks like managing team schedule, updating documents, and personnel management
- Collaboration, communication, and listening skills
- The ability to confront others and handle sensitive situations
- Organization and time management skills
- Professional and detail-oriented approach
- Emotional intelligence
- Proficient computer skills especially in Google Workspace
- 1+ years of experience in a customer service management role
- Excellent problem-solving skills
- 401(k) with a 6% employer match
- Minimum Essential Coverage insurance plan
- Health Savings Account
- Health Share Program
- Dental & Vision Insurance
- Complimentary healthy smoothie bar and lunches
- Complimentary monthly set of Balance of Nature supplement products
- Personal trainers at Iron Titans Fitness in St. George, Utah
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customer service manager - Hurricane, United States - Balance of Nature
Description
Job Description
Job DescriptionBalance of Nature is a whole food supplement company that's changing the world, one life at a time. We are proud of our supportive and results-driven company culture.Located in Hurricane and St. George, Utah. We are looking for a full-time, in-person Customer Service Manager.
What you will do:
What we prefer you to bring:
What you must bring:
Pay: $18.00 per hour + Commission & Bonuses
Schedule: Monday through Friday, 8:00 a.m. to 5:00 p.m.
Job Type: Full-Time, In-Person
Why you'll love working here:
Thank you for your interest in working with Balance of Nature
Balance of Nature is an equal opportunity employer.
