- Lead the development and optimization of HR processes to support our rapidly growing team, ensuring a seamless experience for both onsite and remote employees
- Oversee the entire employee lifecycle, including sophisticated onboarding and offboarding processes for employees and contractors, enhancing engagement and retention
- Administer HR Information Systems (e.g., BambooHR, Lattice, Jobvite) for all HR activities, including new hires, transfers, compensation adjustments, and terminations, ensuring data accuracy, integrity, and seamless information flow
- Conduct regular data audits within internal systems to maintain compliance, accuracy, and security of employee information
- Deliver on people projects spanning culture, compliance, diversity & inclusion, onboarding/offboarding, retention, training, and administration of compensation changes, benefits and leaves of absence
- Build strong cross-functional relationships with Payroll, Legal, IT, Facilities, HR Business Partners, and Total Rewards to streamline HR service delivery
- Administer and provide escalation support for benefit programs to cross-functional partners
- Support and refine the performance management process in partnership with the Senior Director, HRBP & People Operations, focusing on continuous improvement and employee development
- Drive the analysis of HR metrics to inform strategic decision-making and improve HR processes and employee satisfaction
- Foster a vibrant, inclusive, and collaborative company culture that reflects CARGO's values and mission
- Ensure the confidentiality and discreet handling of sensitive information, upholding the highest standards of privacy and security
- Deliver exceptional employee support, addressing inquiries and issues promptly and effectively, enhancing the overall employee experience
- Engage in cross-training within the HR team to provide comprehensive support across all People/HR programs
- Champion CARGO policies and procedures, continuously seeking ways to improve HR service delivery and contribute to the team's success
- Embrace additional responsibilities as needed, demonstrating flexibility and a commitment to evolving HR practices in line with organizational growth
- Bachelor's degree in Human Resources, Business Administration, or related field, with 5+ years of experience in progressive HR Generalist or People Operations roles; prior experience in a high-growth startup or biotech environment preferred
- Demonstrated experience in developing and implementing scalable HR processes and systems, with a particular focus on onboarding and offboarding across a distributed workforce
- Exceptional organizational skills, with the ability to prioritize and manage multiple projects simultaneously, maintaining a high level of accuracy and attention to detail
- Proficiency in Microsoft Office Suite, Teams, Zoom, and HRIS and ATS platforms, with the capability to leverage technology for efficient HR operations
- Strong analytical, critical thinking, and problem-solving abilities, complemented by excellent written and verbal communication skills
- Experience handling sensitive and confidential information with discretion, upholding the highest standards of privacy and security
- Demonstrated ability to develop and enforce HR policies and processes, ensuring compliance with multi-state and federal regulations, with an emphasis on California employment law
- Proactive approach to identifying challenges and devising effective solutions, with a hands-on, results-oriented work ethic
- Experience supporting agile and remote workforces, fostering an inclusive and collaborative environment
- Ability to work autonomously and in a team, effectively collaborating with diverse colleagues and stakeholders
- Strong commitment to fostering and maintaining a positive company culture, with a passion for employee engagement and development
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