- A Passionate Traveler - An explorer and a globetrotter with extensive travel knowledge in destination, especially with multiple types of cruise and land travel within the polar region
- A Fabulous Storyteller - You share your destination and expedition cruise expertise passionately and can create a story that ignites excitement through a warm phone presence and professional email communications.
- A High Performer - A trusted advisor, an account manager, an entrepreneur. You know how to follow a lead, entice a client, close a sale, and guarantee satisfaction.
- A Devoted Team Player - Your team matters to you. You enjoy partnering with and supporting each other during work hours, and the conversations will continue when the computer is off.
- A Curious Learner - You are excited to keep updated with new product development and thrive on continuing to build intimate knowledge of your region
- 3-5 years of extensive experience with travel sales using a consultative sales approach
- Expertise in travel in the polar region, including knowledge in itinerary building and Expedition cruising
- Sound knowledge of Mediterranean and European River Cruises is an asset
- Proven ability to be resourceful and learn new systems
- Strong attention to detail, being highly organized and showing the ability to multi-task will help you succeed in this role
- Experience in building FIT packages servicing high-touch clientele would be beneficial
- Experience in meeting and exceeding monthly sales targets preferred
- Expert in client relationship building specifically with high-touch clients
- Ability to resolve problems independently in a timely manner
- Cultural Fit
- Thrives working in a technology and KPI driven organization.
- Able to thrive in an entrepreneurial environment.
- Highly functional in a fast paced, constantly changing workplace - building plans through iterations from learning on what's working and not working.
- Ability to build trust and work through conflict both upwards and downward.
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Polar Travel Expert - Remote, United States - Kensington Tours
1 month ago
Description
Kensington Tours is an award-winning luxury tour operator offering tailor-made, private-guided experiences to the world's most extraordinary destinations. Our brand promise is 'to create the experience that changes the life', and with our growth plans, we are looking for passionate and highly motivated sales professionals with travel experiences to be part of our fun, collaborative, and engaging team.
To learn more about Kensington Tours, visit
Job Description
As a specialized travel sales consultant in the Arctic and Antarctica, you will be responsible for consulting, planning and selling expedition cruise & land travel and creating high-touch, personalized experiences for our customers.
From the initial conversations, providing expert travel advice, from sourcing availability to quoting and finalizing bookings with our contracted cruise lines and destination management companies, you will work closely with high-end customers to create the ultimate travel package. You will need to craft your approach creatively and you will negotiate, handle objections, and identify additional business opportunities. It's your goal to ensure all clients return home having had a trip which exceeds their expectations.
Who You Are
Qualifications
Additional Information
We know that our success is dependent on the people who join our team, which is why we recruit the best. Our team is made up of owners; people who are smart, low ego, and who are accountable for their results. We all play a part in the success of the company and are proud of what we do.
We are committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act. If you require accommodation due to a disability at any stage of our hiring process, please advise us when completing your application.
We thank all candidates for their interest however only those selected for an interview will be contacted.
