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    Service Manager - Fresno, United States - Denham Resources

    Denham Resources
    Denham Resources Fresno, United States

    1 month ago

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    Description
    If you are an experienced Service Manager, this opportunity may be what helps you to accomplish your professional goals. You would oversee the maintenance department of a growing agricultural equipment company with excellent potential to continue expanding your opportunities. The company has a clear target of improving the performance of the company & its' staff.You will: Take calls from customers on service-related issues on their equipment, diagnoses problems and send out mechanics with appropriate parts to effect repair Perform repair/warranty work in house or on site as necessary Discuss the proper way to operate and maintain the equipment with customers. This may include customer site training Discuss determination of effectiveness with customers Work with automated repair estimate systems, (computer) to determine job hour estimates Lead the staff of mechanics to get jobs done in estimated time, correctly Accomplish sales on used harvesters, gondolas and picking mechanisms Arrange for transportation of equipment as needed Make safety job one Ensure service person follows safe work practices Conduct bi-weekly tailgate safety meetings Ensure all service personnel have the required driver training Supervise five employees Carry out supervisory responsibilities in per the companys rules, plus Federal, State, and local laws Interviewing, hiring, and training employees Planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problemsRequirements At least five years of progressive experience in servicing grape harvesters and nut tree shakers Associate's degree (A. A.) or equivalent from two-year college or technical school or the equivalent in experience Able to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals Able to write routine reports and correspondence Able to speak effectively before groups of customers or employees of organization Fluency in Spanish is a big plusTo ApplySend your resume in MS Word format to Steve Wilson or call if you have any questions. Please refer to the job order number #109897M in your response. Compensation commensurate with qualifications. Visit to see other job listings. All inquiries will be held in the strictest confidence.

    Required Preferred Job Industries

    • Customer Service
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