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    Senior Vice President - San Francisco, United States - Photon USA

    Photon USA
    Photon USA San Francisco, United States

    3 weeks ago

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    Description
    Job Description

    Greetings Everyone

    Who are we?

    For the past 20 years, we have powered many Digital Experiences for the Fortune 500. Since 1999, we have grown from a few people to more than 4000 team members across the globe that are engaged in various Digital Modernization. For a brief 1 minute video about us, you can check

    What will you do?
    • You will support the Account Management organization by
    • Creation and maintenance of Revenue Projection sheet, add new opportunities to CRM tool (Salesforce) and keep it updated, track and maintain all activities on CRM and/or InSight (SAM project)
    • Review of Weekly CRM Compliance and file RCA for Issues
    • Review Comments on PreSales/Account Management artifacts - proposals, contracts, etc.
    • Review of CRM projections daily/weekly with Executive Management
    • Reconciliation with Engineering organization of expectation of burn on weekly or as-needed basis (whichever is more frequent)
    • Review effectiveness of Engineering organization in their ability to meet customer expectations
    • Identify gaps in customer's process that prevent effective Delivery Measure and Track customer satisfaction at a project and account level
    • Negotiate and execute Master Services Agreements and/or SOWs with customer

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