- Des Moines, IA, one of more than 100 markets covered across the United States and Canada.
- Interview and hire, negotiate pricing and other contract terms, manage agreements, develop service specifications, client compliance, verify contractor compliance, and remove/replace contractors as necessary.
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Account Manager
1 week ago
DICA Urbandale, United StatesDICA is a family-owned and operated company that specializes in building high performance engineered outrigger pads, crane pads, cribbing blocks and magnetic sling protectors that are lightweight, easy to use, and long-lasting. · DICA products are proudly Made in the USA, ASME B3 ...
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Account Manager
2 weeks ago
AMBA Urbandale, United StatesAccount Managers develop and foster long-term strategic relationships with a portfolio of clients, and are responsible for retaining, servicing and expanding key accounts. Account managers direct collaboration across the firm to provide comprehensive product and service solutions ...
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Account Manager
1 week ago
DICA USA Urbandale, United StatesObjective · At DICA, the Account Manager is a pivotal sales team member, holding a central role in driving revenue growth and fostering lasting client relationships. This role ensures that client needs are met effectively while also identifying opportunities for expansion and ups ...
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Account Manager
3 days ago
DICA USA Urbandale, United StatesDICA is a family-owned and operated company that specializes in building high performance engineered outrigger pads, crane pads, cribbing blocks and magnetic sling protectors that are lightweight, easy to use, and long-lasting. · DICA products are proudly Made in the USA, ASME B ...
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Accounting Manager
3 weeks ago
Berkshire Hathaway Energy Urbandale, United StatesJob Description · The Accounting Manager develops and directs accounting activities for the retail services, market operations and trading areas. This position is responsible for evaluating and implementing derivative accounting policies and procedures to properly account for al ...
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Account Manager
2 weeks ago
City Wide Facility Solutions Urbandale, United StatesAre you excellent at managing and retaining B2B accounts? Do you also have strong selling skills for increasing sales within an account? If you answered yes, consider this opportunity with City Wide · City Wide Facility Solutions is actively seeking an Account Manager / Facility ...
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IT Account Manager
3 weeks ago
Dymin Systems Urbandale, United StatesJob Description · Job Description Salary: · IT Account Manager – Administration / Sales · GENERAL SUMMARY: · The IT Account Manager is the primary point of contact for sales and strategic service opportunities across all existing clients. · Along with their Managed Services an ...
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Account Manager
3 weeks ago
DICA USA Urbandale, United StatesJob Description · Interested in learning more about this job Scroll down and find out what skills, experience and educational qualifications are needed. · Objective · At DICA, the Account Manager is a pivotal member of the sales team, holding a central role in driving revenue gr ...
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Account Manager
1 week ago
DICA USA Urbandale, United StatesObjective · At DICA, the Account Manager is a pivotal sales team member, holding a central role in driving revenue growth and fostering lasting client relationships. This role ensures that client needs are met effectively while also identifying opportunities for expansion and up ...
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Accounting Manager
1 week ago
Berkshire Hathaway Energy Urbandale, United StatesJob Description · The Accounting Manager develops and directs accounting activities for the retail services, market operations and trading areas. This position is responsible for evaluating and implementing derivative accounting policies and procedures to properly account for al ...
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Account Manager
2 weeks ago
Association Member Benefits Advisors, LLC Urbandale, United StatesJob Description · Job DescriptionDescription:Account Managers develop and foster long-term strategic relationships with a portfolio of clients, and are responsible for retaining, servicing and expanding key accounts. Account managers direct collaboration across the firm to provid ...
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Account Manager
1 week ago
City Wide Facility Solutions Urbandale, United StatesJob Description · Job DescriptionAre you excellent at managing and retaining B2B accounts? Do you also have strong selling skills for increasing sales within an account? If you answered yes, consider this opportunity with City Wide · City Wide Facility Solutions is actively seeki ...
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Account Manager
3 weeks ago
DICA Urbandale, United StatesJob Description · Job DescriptionCompany Description · DICA is a family-owned and operated company that specializes in building high performance engineered outrigger pads, crane pads, cribbing blocks and magnetic sling protectors that are lightweight, easy to use, and long-lastin ...
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Account Manager
5 days ago
ThreePDS Inc. Recruiting, Staffing, and Consulting Urbandale, United StatesJob Description · Job DescriptionAre you licensed with Property and Casualty in all 50 states? · Apply NOW for an awesome opportunity at a global, risk management company based in Urbandale · An Account Manager I is an individual contributor, providing experienced, independent ...
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Telesales Account Manager
3 weeks ago
Interstate Battery System of America, Inc. Urbandale, United StatesOur mission is to be a trusted workplace for team members to be their whole selves at work. A company that people love and positively impacts the lives of all whom we your best selfAt Interstate Batteries, you have the chance to be excellent at work and excellent at life. We kno ...
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Telesales Account Manager
2 weeks ago
Interstate Battery System of America, Inc. Urbandale, United StatesOur mission is to be a trusted workplace for team members to be their whole selves at work. A company that people love and positively impacts the lives of all whom we touch. · be your best self · At Interstate Batteries, you have the chance to be excellent at work and excellent ...
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Account Manager
1 week ago
BioSpace, Inc. West Des Moines, United StatesAbout the job Account Manager If you like working at a company where individual contribution matters and is recognized, where you can have both autonomy and support to achieve your goals and where creativity and accomplishment are rewarded, then you should consider BioSpace. Our ...
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Account Manager
6 days ago
BioSpace, Inc. West Des Moines, United StatesAbout the job Account Manager · If you like working at a company where individual contribution matters and is recognized, where you can have both autonomy and support to achieve your goals and where creativity and accomplishment are rewarded, then you should consider BioSpace. O ...
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Account Manager
2 weeks ago
Midwest Division - USHA West Des Moines, United StatesA Company Committed to Your Success · Nowhere else in America will you find a better opportunity to enjoy personal satisfaction and professional achievement... because nowhere else in America will you find a company that is more committed to your success than USHA. You will work ...
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Account Manager I
3 weeks ago
Marsh & McLennan Companies Urbandale, United StatesCompany:MarshDescription:We are seeking candidates for our Account Manager I position based in Urbandale, IAWhat can you expect?Account managers develop and foster long-term relationships with a portfolio of customers, and are responsible for retaining, servicing and expanding ke ...
Account Manager - Urbandale, United States - City Wide Facility Solutions
Description
Are you excellent at managing and retaining B2B accounts? Do you also have strong selling skills for increasing sales within an account? If you answered yes, consider this opportunity with City WideCity Wide Facility Solutions is actively seeking an Account Manager / Facility Solutions Manager (FSM) for our Franchise location in Urbandale, IACity Wide, the nation's leading management company in the building maintenance industry, provides solutions to a wide range of issues clients face at their facilities.
ObjectiveThe Account Manager is responsible for the business operations of an assigned client contracted service area.
This position provides field support including - training, guidance with starting new clients, inspections of Contractor performance and compliance with client requirements, trouble-shooting customer requests/complaints, coordinating site visits, and developing long-term relationships with clients and contractors.
Additional responsibilities include negotiating contracts, procuring supplies from clients, and ensuring high client satisfaction.Essential functions Manage all aspects of assigned client relationships, including client retention, expansion, and diversification of City Wide building solutions and/or products.
Formulate and manage an effective service strategy and schedule tailored to each client. Negotiate and enter into agreements with clients for additional services - determine pricing, staffing, and logistics. Manage all Contractor relationships includingEffectively communicate all client issues with Contractors and the Director of Operations (or owner); promptly address any client issues or problems that arise.
Use City Wide's CRM to perform client inspections, adding extra charges, NM routing, etc. Schedule each non-routine activity in client facilities using Outlook. Update and keep current all Building Information Sheets (BIS), FSM Summary Sheets, and Exhibit A's.Ensure MSDS sheets for each client serviced in janitor closets are complete, accurate, and that all items are properly labeled.
Notify Sales Executives of potential accounts in your territory, especially new construction.Discuss quality control surveys with your clients and encourage them to take the time to respond when they are received.
Communicate client survey responses to the Director of Operations, Night Managers, and Contractors.Develop and implement a plan with the Director of Operations and the Night Managers to resolve any client complaints or deficiencies in service and actively monitor compliance.
Approve Night Managers and/or Service Representative's pay sheets; ensure accuracy. Assist Accounting in collecting clients' past due invoices and payment invoices for Contractors. Maintain updated route sheets, key/alarm sheets, and monthly planner for each client. Participate and be present in monthly IC paydays. RequirementsPosition Requirements 3-5 plus year's sales and management experience in building maintenance, facility management or equivalent experience. 3+ years track record of success in a client retention role, with goals and metrics to support. High School diploma required, bachelor's degree highly desirable. Highly detail-oriented and excellent follow-through on commitments. Positive and outgoing personality; great at building relationships. Excellent verbal and strong written communication skills. Proficient in Microsoft Office and knowledge of CRM database. Ability to travel on a daily basis to client locations. Must have reliable transportation.Physical DemandsThe physical demands are representative of requirements that must be met by an employee to successfully perform the essential functions of this job.
Constant sitting, bending, standing, and walking. Ability to lift up to 25 pounds. Benefits Paid Time Off (Vacation and Public Holidays) Incentive Compensation / Monthly Commissions Training and Development