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    Unified Communications Operational Engineer - Salt Lake City, United States - RMantra Solutions Inc

    RMantra Solutions Inc
    RMantra Solutions Inc Salt Lake City, United States

    2 weeks ago

    Default job background
    Description
    Unified Communications Operational Engineer

    Potential for Telework:
    No – 100% onsite

    Clearance:
    DoD Secret

    Certification:
    DoD 8570 IAT II (Security+)

    Primary Responsibilities:
    Support maintaining a large, complex and highly resilient Cisco based enterprise IP voice and video communications infrastructure.
    Manage, configure, troubleshoot and assure service supporting all aspects of an enterprise voice, video and data network. Must be organized, document oriented, possess skills in diagramming, and understand WAN principals.
    Perform system maintenance, support capacity planning activities and complete configuration change actions and documentation efforts.
    Configure and implement calling search spaces, route plans, route partitions, route lists and device profiles.
    Troubleshoot and configure Cisco routing and switching devices.
    Support distributed firewall infrastructure.
    Develop technical policy, work instructions and reporting in support of an enterprise IP telephony network.
    Troubleshoot and resolve complex technical problems utilizing foundational knowledge of SIP signaling and call-flows.
    Troubleshoot remote site registration, signaling and media problems.
    Validate change requests and ensure accuracy.
    Manage troubleshoot and configure voice subscribers, call handlers and call routing rules.
    Manage troubleshoot and configure Cisco and or Juniper routing and switching rules.

    Requirements:
    Expertise in SIP internetworking signaling and call flow.
    Requires BS degree and 2-4 years of prior relevant experience. Additional experience, education and training may be considered in lieu of degree.

    Experience with one or multiple Cisco, Avaya or Oracle voice platforms including Cisco Unified Communications Manager (CUCM), Cisco Unity, Cisco Unified Border Element (CUBE), Oracle Session Border Controller (SBC) and Avaya AS5300, Avaya Aura Application Server.

    Demonstrable experience of advanced troubleshooting to isolate and diagnose network problems for routing, switching, security and large-scale voice implementations.
    DoD 8570 IAT II (Security+)
    Currently possess an active Secret security clearance.

    Desired skills:


    Working knowledge of Secure Real-Time Transport Protocol (SRTP) including associated G.711 and G.729 codecs and Digital Tone Multi Frequency (DTMF).

    Experience with Oracle SBCs and voice media gateway appliances.
    Experience implementing and supporting BGP routing protocols
    Experience designing, configuring and troubleshooting QoS classification, marking and prioritization of network traffic (voice, critical applications, etc.).
    Familiarity with IPSec implementation and troubleshooting.
    For more information pleaseContact Us

    Or send an email to

    #J-18808-Ljbffr
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