Jobs
>
Allentown

    L3 Technical Support - Allentown, United States - Indotronix International Corporation

    Indotronix International Corporation
    Indotronix International Corporation Allentown, United States

    1 day ago

    Default job background
    Description
    Job Description

    This position requires a personal vehicle for travel to 3 sites for support, mileage is reimbursed. This position sits in Allentown, PA. All 3 sites are local to Allentown, PA.

    This needs to be an experienced tech.

    This position is the L3 in person contact for clients experiencing technical problems performing their daily tasks.

    This position is for intermediate level employees that display a sound technical background and understanding of the business and IT organizations.


    Core Responsibilities


    • Provides daily technical support to all clients who experience technical difficulties while using the various technologies within the infrastructure environment.
    • Performs trouble shooting and problem resolution on technical issues as required.
    • Identifies, and with assistance, diagnoses incidents. Assists in coordinating restoration of services with other IT support personnel.
    • Understands documentation for procedures internal to the department.
    • Using an incident tracking application, records, maintains, and with assistance resolves client incidents according to service level agreement. Researches and maintains standard operating procedures and other departmental documents as instructed. Recommends and implements process improvements within the department and IT organization.
    • All other duties and projects as assigned.

    Preferred Qualifications


    • Bachelor's degree in information technology or a related field.
    • 4+ years previous experience in an IT support environment preferred. Desktop environment experience and knowledge of ITIL concepts is recommended.
    • Working knowledge and troubleshooting experience with Microsoft operating systems and Microsoft Office 365.
    • Working knowledge of remote network access methodologies including administration of remote access systems utilizing a VPN or VDI, secured by RSA security products.
    • Technical skills include extensive PC and network troubleshooting skills in an enterprise environment.
    • Experience in troubleshooting mobile devices (phones, tablets, etc.) and wireless.
    • Additional knowledge and troubleshooting network, telecom, and other communication platforms. Knowledge of data center applications such as job scheduling and monitoring tools.
    Indotronix is an Equal Opportunity Employer
  • St. Luke's University Health Network

    Technical Supporter

    3 hours ago

    St. Luke's University Health Network Allentown, PA, United States

    St. Luke's is proud of the skills, experience and compassion of its employees. The employees of St. Luke's are our most valuable asset Individually and together, our employees are dedicated to satisfying the mission of our organization which is an unwavering commitment to excelle ...

  • Bearing and Drive Solutions

    field sales and technical support

    5 days ago

    Bearing and Drive Solutions Allentown, United States

    Job Description · Job DescriptionFIELD SALES AND TECHNICAL SUPPORT – FLUID POWER · We are a Bearing and Power transmission products distributor serving a broad industrial customer base in PA, NY, NJ, and DE. We also specialize in Fluid Power, Electronic Motion Control, and Materi ...

  • Bearing and Drive Solutions

    inside sales and technical support

    5 days ago

    Bearing and Drive Solutions Allentown, United States

    Job Description · Job DescriptionINSIDE SALES AND TECHNICAL SUPPORT – FLUID POWER · We are a Bearing and Power transmission products distributor serving a broad industrial customer base in PA, NY, NJ, and DE. We also specialize in Fluid Power, Electronic Motion Control, and Mater ...

  • St. Luke's University Health Network

    Technical Supporter

    1 week ago

    St. Luke's University Health Network Bethlehem, PA, United States

    St. Luke's is proud of the skills, experience and compassion of its employees. The employees of St. Luke's are our most valuable asset Individually and together, our employees are dedicated to satisfying the mission of our organization which is an unwavering commitment to excelle ...

  • HeartCentrix Solutions

    Field Technical Support Rep-2

    4 hours ago

    HeartCentrix Solutions Collegeville, United States

    This is in a IT Depot site which requires the ability to setup, configure and ship IT equipment, including Laptops, iPads and iPhones. · - Quality checks operational status of system equipment before deployment. · - Some Resolving customer issues in the areas of hardware installa ...

  • Bowman Consulting Group, Ltd.

    Traffic Project Manager

    5 days ago

    Bowman Consulting Group, Ltd. Allentown, United States

    Short Description: · Bowman has an opportunity for a Traffic Project Manager to join our team in Allentown, PA. At Bowman, we believe in creating opportunities for aspiring people to thrive and achieve ambitious goals. That's why a career at Bowman is more than a job. It is an op ...

  • Bowman Consulting Group, Ltd.

    Design Project Manager

    5 days ago

    Bowman Consulting Group, Ltd. Allentown, United States

    Short Description: · Bowman has an opportunity for a Design Project Manager to join our team in Allentown, PA. At Bowman, we believe in creating opportunities for aspiring people to thrive and achieve ambitious goals. That's why a career at Bowman is more than a job. It is an opp ...

  • St. Luke's University Health Network

    Learning Management System

    1 week ago

    St. Luke's University Health Network Allentown, United States

    St. Luke's is proud of the skills, experience and compassion of its employees. The employees of St. Luke's are our most valuable asset Individually and together, our employees are dedicated to satisfying the mission_ of our organization which is an unwavering commitment to excell ...

  • Clear Channel Outdoor

    Acs Business Operations Coordinator

    3 days ago

    Clear Channel Outdoor Allentown, United States

    Clear Channel Outdoor · Job Summary: · As a member of the Clear Channel Airports team, the Business Operations Coordinator supports the execution of strategic initiatives that sustain and improve business operations and revenue generation. This position ensures good adoption of n ...

  • COUNTY OF LEHIGH PENNSYLVANIA

    Secretarial Support Ii

    1 week ago

    COUNTY OF LEHIGH PENNSYLVANIA Allentown, United States

    **GENERAL DEFINITION**: · This is advanced secretarial support work providing typing, organizational and related support to management officials and assisting associated staff members in the substantive processing of functional requirements. A position in this class provides a va ...

  • CDR Companies

    Cad Technician

    1 week ago

    CDR Companies Allentown, United States

    This position will provide the opportunity to work in an office setting with flexible work hours. · **Requirements**: · **Applicants should have the following qualifications**: · - High School diploma or GED Required. · - Technical Training or experience with CAD software is requ ...

  • Johnson, Mirmiran, and Thompson Inc.

    Site Designer

    1 week ago

    Johnson, Mirmiran, and Thompson Inc. Allentown, United States

    Johnson, Mirmiran & Thompson is a dynamic, 100% employee-owned consulting firm of more than 2,000 professionals that provides a full range of multi-disciplined engineering, architecture, information technology, and related services to public agencies and private clients throughou ...

  • NEO TECHNOLOGIES LLC

    Business Analyst

    3 days ago

    NEO TECHNOLOGIES LLC Allentown, United States

    Job Summary: · We are currently seeking an **IT Business and Process Analyst** with extensive IT business analysis experience to join our growing team · **Role Summary**: · The IT Business and Process Analyst role is responsible for working with the business to identify areas of ...

  • COUNTY OF LEHIGH PENNSYLVANIA

    County of Lehigh Secretarial Support I

    1 week ago

    COUNTY OF LEHIGH PENNSYLVANIA Allentown, United States

    **JOB CLASS ESSENTIAL FUNCTIONS** · **GENERAL DEFINITION**: · This is secretarial support work at the full performance level. A position in this class provides a variety of support services for one to four individuals. Work may include individual responsibility for procedural pro ...

  • St. Luke's University Health Network

    Application Analyst

    4 hours ago

    St. Luke's University Health Network Allentown, United States

    St. Luke's is proud of the skills, experience and compassion of its employees. The employees of St. Luke's are our most valuable asset Individually and together, our employees are dedicated to satisfying the mission_ of our organization which is an unwavering commitment to excell ...

  • Uline

    Controls Technician

    1 week ago

    Uline Allentown, United States

    **Controls Technician** · **Pay from $35 to $40 per hour** · **Pennsylvania Branch** · **700 Uline Way, Allentown, PA 18106** · Uline: Where hard work and hustle are valued and rewarded. · **Uline supplies all necessary tools** · **Hours - Full Time**:Monday - Friday, 9 AM to 5:3 ...

  • Andesa

    Application Support Analyst

    1 week ago

    Andesa Allentown, United States

    **Company Overview**: · Andesa was established in 1983 and is located in Allentown, PA. We are a 100% employee-owned company via an Employee Stock Ownership Plan (ESOP), which means when you join our team, you will not only become an employee-owner, you will be contributing to an ...

  • St. Luke's University Health Network

    Talent Acquisition Liaison

    1 week ago

    St. Luke's University Health Network Allentown, United States

    St. Luke's is proud of the skills, experience and compassion of its employees. The employees of St. Luke's are our most valuable asset Individually and together, our employees are dedicated to satisfying the mission_ of our organization which is an unwavering commitment to excell ...

  • Commonwealth of PA

    Mental Health Program Specialist 1

    4 days ago

    Commonwealth of PA Lehigh County, PA, United States

    **THE POSITION**: · **DESCRIPTION OF WORK**: · The primary objective of this position is to promote collaboration across different systems and involve families as equal partners. You will serve as a valuable resource, offering technical support to child/adolescent agencies, famil ...

  • Air Products and Chemical

    Instrumentation Designer

    4 hours ago

    Air Products and Chemical Allentown, United States

    At Air Products, our purpose is to bring people together to reimagine what's possible, collaborate and innovate solutions to the world's most significant energy and environmental sustainability challenges. Grow with us as we embark on building tomorrow together by being the safes ...