Field Technical Support Rep-2 - Collegeville, United States - HeartCentrix Solutions

HeartCentrix Solutions
HeartCentrix Solutions
Verified Company
Collegeville, United States

2 weeks ago

Mark Lane

Posted by:

Mark Lane

beBee recruiter
Description

This is in a IT Depot site which requires the ability to setup, configure and ship IT equipment, including Laptops, iPads and iPhones.


  • Quality checks operational status of system equipment before deployment.
  • Some Resolving customer issues in the areas of hardware installation, repair, upgrade, and maintenance.
  • Ensures issues are referred to the appropriate personnel/service areas for follow up, testing and troubleshooting.
Basic Qualifications

  • 1+ of field support experience
  • Hardware/software installation, support and troubleshooting
  • Experience with Windows 10
  • Experience with MS Office and OS36
  • Configuring new PC's/notebooks via SCCM imaging
  • Ticket management experience
- iOS device familiarity

  • Lift and carry up to 40lbs
Work Environment

  • Office environment

Job Type:
Contract


Pay:
$ $21.00 per hour


Experience:


  • Customer service: 1 year (preferred)

Ability to Commute:

  • Collegeville, PA (preferred)

Ability to Relocate:

  • Collegeville, PA: Relocate before starting work (preferred)

Work Location:
In person
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