- Communicates daily with Customers, Contract Drivers, Steamship Terminal Personnel, and internal service representatives; coordinating, troubleshooting and resolving issues
- Coordinate and problem solve pick-ups and deliveries with Contract Drivers, partner carriers, rail operators, and port operators
- Meets all customer levels of service and deadline requirements eliminating any service failures.
- Records and audits all documents for equipment tracking
- Track, trace and report container activity
- Manage driver-pay
- Update relevant systems to track appointments and drays
- Authorize equipment drops and monitor container idling
- Communicate company policies and procedures to Contract Drivers, monitor performance against standards, and recommend corrective action to management
- Develops and maintains a positive working rapport with customers, Terminal Operators, and Contract Drivers
- Process and complete all documentation assigned in a timely manner
- Track shipping and billing data appropriately and promptly
- Ability to work in a fast paced environment
- Promotes DDSI's commitment to Contract Driver safety compliance
- Assists Customer Service and other office personnel in handling day to day duties required by management
- Supports the company's commitment to Integrated Management Systems (IMS) certifications
- Must have the ability to work a flexible schedule including nights, weekends, and holidays.
- High School Diploma/GED; College degree preferred
- 1+ years' experience either in dispatching, customer service and/or intermodal transportation
- Basic proficient with Microsoft products (Excel, Word and Outlook) and web based software.
- Self-started attitude
- Strong written and verbal communication skills
- Analytical and organized, ability to focus on details and compare data
- Ability to work independently
- Ability to perform well with time-sensitive tasks
- 1+ years' experience in port or rail operations
- 1+ years' experience working with containers
- Bilingual languages capabilities
-
Dispatch Specialist
4 weeks ago
Maersk Company Limited Santa Fe Springs, United StatesAbout Us: As a company, we promote a culture of honesty and integrity, and value the trust it allows us to build with customers and employees alike. Our focus on our people is what sets us apart and keeps our customers coming back to work with usIf you are seeking to be a part of ...
-
Dispatch Specialist
3 weeks ago
A.P. Mller - Maersk A/S Santa Fe Springs, United StatesAbout Us: · As a company, we promote a culture of honesty and integrity, and value the trust it allows us to build with customers and employees alike. Our focus on our people is what sets us apart and keeps our customers coming back to work with us · If you are seeking to be a ...
-
Dispatch Specialist
3 weeks ago
Maersk Company Limited Santa Fe Springs, United StatesAbout Us: · As a company, we promote a culture of honesty and integrity, and value the trust it allows us to build with customers and employees alike. Our focus on our people is what sets us apart and keeps our customers coming back to work with us · If you are seeking to be a ...
-
GSOC - GSG Los Angeles, United StatesWe currently have openings for **GSOC **Operators **Full-Time or Part - Time** in the Los Angeles, CA, area. The GSOC Operator is responsible for providing primary and secondary service support in the areas of Security and Fire Alarm System Monitoring, Local and Mass Communicatio ...
-
Dispatch Specialist
2 weeks ago
NESCO Inc Los Angeles, United StatesJoin a top National Alarm and Security Service company in Bel Air, CA. Work alongside a seasoned team of experts dedicated to delivering superior security solutions and unmatched customer service in a fast-paced dispatch center. Enjoy robust training and career advancement opport ...
-
Dispatch Specialist
1 week ago
NESCO Inc Los Angeles, United StatesJoin a top National Alarm and Security Service company in Bel Air, CA. Work alongside a seasoned team of experts dedicated to delivering superior security solutions and unmatched customer service in a fast-paced dispatch center. Enjoy robust training and career advancement opport ...
-
Dispatch Specialist
3 weeks ago
NESCO Inc Los Angeles, United StatesJoin a top National Alarm and Security Service company in Bel Air, CA. Work alongside a seasoned team of experts dedicated to delivering superior security solutions and unmatched customer service in a fast-paced dispatch center. Enjoy robust training and career advancement opport ...
-
Customer Service Specialist Dispatcher
1 week ago
TRAC Intermodal Long Beach, United StatesPosition Summary · Provide support for Regional Equipment Logistics which including interfacing with equipment managers and pool customers and resolving all appropriate business issues. Centralized dispatch; responsible for receiving OTR calls from our customers and dispatching t ...
-
Driver
4 days ago
Element Materials Technology Rancho Dominguez, United StatesOverview: · At Element our shared purpose of 'Making tomorrow safer than today' is what brings us together. We are energized by our ambition to make the world a better place and create a safer future for people. This is what sets us (and you, if you join us ) apart from the crowd ...
-
Customer Care Specialist
1 week ago
KERN HEATING & COOLING Beach Park, United StatesStep into the Future of HVAC with Kern Heating & Cooling · Are you ready to be part of a cutting-edge team revolutionizing the world of HVAC services? Kern Heating & Cooling is seeking a forward-thinking Customer Care Specialist to join our dynamic crew. Get ready to ride the wav ...
-
Production Control Specialist
1 week ago
LEACH International Corporation Buena Park, United States**Production Control Specialist - Onsite** · Leach International Corporation designs and manufacturers relays, electronic control devices, and power systems primarily for the aerospace and defense industry. We welcome people who share our determination and high standards to join ...
-
Product Testing Specialist
2 weeks ago
Gibson Homewares Los Angeles, United States**About Gibson** · Gibson Homewares is the nation's leading producer of dinnerware, cookware, cutlery, tools, and gadgets - all the essentials needed for prep, cooking, dining, and entertaining. · For over 40 years and spanning four generations as a respected and trusted family-o ...
-
Kundenbetreuungsspezialist (m/w/d)
3 days ago
Emerald Enterprises Rowland Heights, CA, United States FreelanceAre you looking to take the next step in your career? At Brunel, you have the opportunity to continuously develop yourself with renowned clients across industries. Take the decisive step in your career today and apply with us as a Customer Support Specialist in Rowland Heights, C ...
-
Ces - Client Services Specialist
2 weeks ago
Covanta Pasadena, United StatesWho we are · For more than 40 years, Covanta has been at the forefront of sustainable materials management, providing companies and communities world-class waste and resource solutions. · Through our diverse and scalable full-service capabilities, we're leading the charge to a ca ...
-
Service Support and Dispatch
2 weeks ago
Water Source Solutions, Inc. Van Nuys, United StatesWe are looking a team play, who shows integrity and self-awareness. · As a Service Support and Dispatch you will be dedicated to supporting the internal staff and external clients. · We are looking for a team player with social skills, a can do attitude and superb multitasking an ...
-
Contracting Specialist
3 weeks ago
Call the Car Diamond Bar, United States**JOB OVERVIEW** · Under the supervision of the Director of Provider Relations, the Contracting Specialist is responsible for researching & recruiting new subcontractors, the initial sub-contractor contracting process, and ensuring subcontractor compliance with contractual obliga ...
-
Contracting Specialist
2 weeks ago
Call the Car Diamond Bar, United States**JOB OVERVIEW** · Under the supervision of the Director of Provider Relations, the Contracting Specialist is responsible for researching & recruiting new subcontractors, the initial sub-contractor contracting process, and ensuring subcontractor compliance with contractual obliga ...
-
IT Support Specialist Iii
2 weeks ago
Call the Car Diamond Bar, United States**BASIC JOB PURPOSE**: · As a Level 3 IT Support Specialist, you will play a vital role in our dynamic team. We are seeking a tech-savvy individual with at least 5 years of experience in IT support. If you have a strong technical aptitude, proficiency in Active Directory (on-prem ...
-
Dispatcher
3 weeks ago
Performance Team Santa Fe Springs, United StatesAs a company, we promote a culture of honesty and integrity, and value the trust it allows us to build with customers and employees alike. Our focus on our people is what sets us apart and keeps our customers coming back to work with us · If you are seeking to be a part of a fami ...
-
Laboratory Assistant
1 week ago
Prospect Medical Holdings Culver City, United States Part timeThe Laboratory Assistant performs venipuncture procedures for clinical or medical testing and transfusions. Procures blood samples from patients and labels accurately to preserve the integrity of specimens for proper transporting, processing and preparation of all samples. Review ...
Dispatch Specialist - Santa Fe Springs, United States - Damco Spain SL
Description
About Us:
As a company, we promote a culture of honesty and integrity, and value the trust it allows us to build with customers and employees alike.
If you are seeking to be a part of a family, this is the place for you
Maersk Warehousing and Distribution USA LLC handles end-to-end warehousing and distribution logistics needs utilizing our strategic network of storage facilities.
Our facilities are capable of receiving, storing, processing and dispatching cargo, so we can build flexibility and resilience into the supply chain process.
Our integrated solutions allow us to be prepared for supply chain risks, so we can plan distribution to better achieve lead time and goals despite unexpected conditions.
Our extensive experience, connections, and deep expertise across different sectors, industries, and transportation modes, means we can be counted on for process excellence that will save time and money.
Summary:
The Dispatch Specialist is responsible for planning and tracking of container movement utilizing most efficient and effective routing on a daily basis.
The Dispatch Specialist also ensures time-sensitive cargo moves to its final destination within established terms and provides direction and guidance to Contract Drivers to ensure goals are accomplished.
Key Responsibilities:
Education and Experience:
Technical Skills:
Soft Skills:
Preferred Qualifications (nice to have):
Company Benefits:
Medical
Dental
Vision
401k + Company Match
Employee Assistance Program
Paid Time Off
Flexible Work Schedules (when possible)
And more
Pay Range:
$20-23 an hour
*The above stated pay range is the anticipated starting salary range for the position. The Company may adjust this range in light of prevailing market conditions and other factors such as location. The Company will work directly with the selected candidate(s) on the final starting salary in accordance with all applicable laws.
Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking.
Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law.
We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing
.
#J-18808-Ljbffr