Jobs
>
Grand Rapids

    Systems Support Specialist - Grand Rapids, United States - National Nail

    National Nail
    National Nail Grand Rapids, United States

    3 weeks ago

    Default job background
    Description


    You are a key member of our business technology team, supporting, troubleshooting, and maintaining our technology and networks to help our business continue to grow and become more efficient.

    You are a vital member of our growth-minded, industry leading, innovative, brand-driven, global employee-owned company. You are challenged to grow, expected to challenge others, and are part of something muchbigger than yourself. You leave an indelible legacy mark on our company and our industry through the peopleyour life impacted. And all the while, and most importantly, growing as a person.
    About us

    We are an employee-owned company and a proud part of the American building materials industry for nearly 60 years. We have a storied history of innovation, which many say is in our DNA. We agree.

    From product to brand, to sourcing to customer-centric solutions, we constantly ask the "what, why and how" questions that many are afraid to ask.

    Our core brands of CAMO, PRO-FIT, and STINGER are the "asked for brands" in their respective segments, and can be found at the finest names in the LBM, Roofing, Home Center, Distribution and STAFDA channels of the building industry and more recently, through our E-Commerce presence.

    Our brand users are the hardworking folks who build things with their hands, and just like us, are business owners.

    They build our homes, our decks, install our roofs and depend on our brands to support them in delivering a job well done.

    Our company's reason for existing


    Whether supporting our customers, suppliers, employee-owners and their families or the communities in which we live and work, our purpose is simple; inspire whoever we engage with to help them become better.

    Better people, families, businesses, and ultimately leave better the communities in which we live in. We get this is a moonshot reason for existing. Yet it is one we are committed to.
    Our culture is characterized as

    Founded on Four Cornerstones, 8 character traits and a simple operating philosophy of

    Serve

    • Better
    • Value
    • Fun.

    High standard, embraced by a dedicated team of employee-owners who enjoy the fruits of hard work while having a "bit of fun" along the way.

    Growth-minded, driving the intentional investments in developing our people, our customers and our communities.
    Your assignment


    As a Systems Support Specialist, you will play a crucial part in managing and maintaining our computer systems, networks, servers, and cybersecurity.

    This collaborative position offers an exciting opportunity to leverage the expertise of our internal team and Managed Service Provider (MSP) partners while providing exceptional technical support and solutions to our employee-owners.

    Support the team in providing technical support and training to our teams, addressing their IT-related inquiries and issues promptly and professionally.

    Manage user accounts, permissions, and access controls across various environments to ensure system integrity and data confidentiality.
    Administer computer deployment and upgrades, while maintaining printers, scanners, and WIFI devices.
    Coordinate with our MSP partner the installation, configuration, documentation, and maintenance of operating systems, servers, and software applications.

    Review system backup procedure and assist in implementing effective disaster recovery plans to ensure data integrity and business continuity for our clients.

    Contribute to the implementation and enforcement of security policies, procedures, and best practices to protect systems and data from unauthorized access and cyber threats.

    Ensure accurate and up-to-date documentation of system configurations, processes, and procedures to support effective knowledge sharing and streamlined operations.

    Requirements include:
    Align with our purpose, 8 character traits, and cornerstones.
    Bachelor's degree in Computer Science, Information Technology, or equivalent work experience.
    Proven experience in computer support, help desk, or a similar role.
    Previous work with Managed Service Providers preferred.
    Strong knowledge of Windows and Mac administration, including installation, configuration, and troubleshooting.
    Experience with Google administration, Adobe administration, and Office 365.
    Understanding of cybersecurity principles and best practices.
    Knowledge of VOIP systems and other peripheral devices is preferred.
    Experience with network administration, including TCP/IP, DNS, DHCP, VPN, and firewall configurations is preferred.
    Demonstrated experience and capability in regard to proactive process and results improvement.
    Excellent problem-solving and decision-making abilities.
    Extraordinary attention to detail, while still working under deadlines.
    High level of passion, collaboration, and dedication to your area of expertise.
    Effective communication skills to collaborate effectively with clients, MSP partners, team members, and end-users.
    Strong organizational and self-directing skills.
    So, if this is an assignment, culture, and industry you desire to explore further, contact us. Your new adventure awaits.

    #J-18808-Ljbffr
  • TEKsystems

    IT Support Specialist

    4 days ago

    TEKsystems Grand Rapids, United States Contract to Regular

    Description: · The Help Desk Support Technician will be responsible for supporting the IT service desk by providing end-user support via phone calls, e-mails, and self-service requests. You will answer questions on basic technical issues and offer advice to solve them. The Help ...

  • Pine Rest Christian Mental Health Services

    Peer Support Specialist

    1 day ago

    Pine Rest Christian Mental Health Services Grand Rapids, United States

    ** Peer Support Specialist / Recovery Coach** · ** Pine Rest - Retreat/Addiction Residential** · ** Grand Rapids, MI** · Employment Status: **Per-Diem * * * * * * * *** Shift: **Variable** Peer Support Specialist/Recovery Coach · Pine Rest is the fourth largest, freestanding, ...

  • CFS - Technology

    IT Support Desk Specialist

    4 days ago

    CFS - Technology Grand Rapids, United States

    Job Description · Job DescriptionPosition: IT Service Desk Specialist · A leading provider of IT Services in the Grand Rapids, MI area is seeking a full-time, permanent IT Service Desk Specialist to join their growing team. Here are a few reasons why you should apply: · Opportuni ...

  • US Signal Company LLC

    Technical Support Specialist

    2 days ago

    US Signal Company LLC Grand Rapids, United States

    Job Description · Job DescriptionWhat we do: · US Signal is a leading data center services provider, offering secure, reliable network, cloud hosting, colocation, data protection, and disaster recovery services — all powered by its expansive, robust fiber network. US Signal also ...

  • Pine Rest Christian Mental Health Services

    Peer Support Specialist

    8 hours ago

    Pine Rest Christian Mental Health Services Grand Rapids, United States Full time

    Cost Center · Community Based Grant Programs · Scheduled Weekly Hours · 40 · Work Shift · First Shift (United States of America) · Shift & Status · Who Are We? · We at Pine Rest believe in the power of healing and that everyone in our community has the right to expert car ...

  • Head Start for Kent County

    IT Technical Support Specialist

    5 days ago

    Head Start for Kent County Grand Rapids, United States

    Job Description · Job DescriptionPosition Overview: · The Technical Support Specialist assists in the implementation and maintenance of effective technical information systems that supports program and individual departmental operations of the agency. · Essential Duties and Respo ...

  • US Signal Company LLC

    Technical Support Specialist

    2 days ago

    US Signal Company LLC Grand Rapids, United States

    Job Description · Job DescriptionWhat we do: · US Signal is a leading data center services provider, offering secure, reliable network, cloud hosting, colocation, data protection, and disaster recovery services — all powered by its expansive, robust fiber network. US Signal also ...

  • Aquinas College (Michigan)

    Operations Support Specialist

    4 weeks ago

    Aquinas College (Michigan) Grand Rapids, United States

    Summary and Purpose: · As the Operations Support Specialist, you will play a crucial role in supporting the efficient operation of the physical plant department, facility services, and campus operations as a whole. This role involves a combination of administrative duties and pr ...

  • Valmark Financial Group

    Administrative Support Specialist

    3 weeks ago

    Valmark Financial Group Grand Rapids, United States

    Job Description · Job DescriptionAre you analytical and technical in nature? Are you sincere in building client relationships? Do you thrive in a position that is orderly and systematic? If so, this may be the job for you Harvest Wealth Advisors are looking for someone who posses ...

  • Monarch Investment and Management Group

    Yardi Support Specialist

    1 week ago

    Monarch Investment and Management Group Grand Rapids, United States

    **Yardi Support Specialist** · Information Technology - -- Grand Rapids, Michigan · Monarch Investment is the 9th largest multifamily property owner in the country with over 66,500 apartments, spanning 21 states along with a ski/snowboard resort in Colorado. We are privately ow ...

  • Quantum World Technologies Inc.

    Desktop Support Specialist

    3 weeks ago

    Quantum World Technologies Inc. Kent, United States

    Job Description: · Provide customer facing end-user support that includes: · ? Install and Configure desktops, laptops, mobile devices, and associated Peripherals and related Software. · ? Perform Break Fix, Desk Side Support, IMACD's, Data Migration, Refreshes, etc. · ? Perform ...

  • Kent Youth & Family Service

    Family Support Specialist

    1 week ago

    Kent Youth & Family Service Kent, United States

    [This position is responsible for providing comprehensive child/family support services to children 3 to 5 years and their families; provide support, training, and case management to assist parents in meeting their family's needs; enhance parents' role as the primary influence on ...

  • Arbor Circle Corporation

    Family Support Specialist

    1 week ago

    Arbor Circle Corporation Grand Rapids, United States Part time

    Job Description · Job DescriptionThis is a Part-Time Position · Position Requirements · Responsibilities include home visits with families, helping to set and meet goals related to child / family development, parenting and accessing community service. Positive outcomes are achiev ...

  • Acrisure LLC

    Support Specialist

    2 weeks ago

    Acrisure LLC Grand Rapids, United States

    **Acrisure LLC** · **Support Specialist (The Campbell Group)** · **The Campbell Group - Grand Rapids, MI - Full Time** · **The Campbell Group** is a leading multi-line insurance broker, one of the largest in the state. Our office is conveniently located in Kentwood, on Broadmo ...

  • Lake Michigan Credit Union

    ATM Technical Support Specialist

    3 weeks ago

    Lake Michigan Credit Union Grand Rapids, United States

    Primary Location: Grand Rapids. Employee Status: Full-time hourly Estimated Hours/ Week: 38 hours/week. Remote: No. What Youll Get: (note varied offerings based on role and hours) Weekly Pay Comprehensive Health & Wellness package including Medical Technical Support, Support Spec ...

  • Lake Michigan Credit Union

    ATM Technical Support Specialist

    4 days ago

    Lake Michigan Credit Union Grand Rapids, United States

    Primary Location: Grand Rapids · Employee Status: Full-time hourly · Estimated Hours/Week: 38 hours/week · Remote: No · What You'll Get: (note varied offerings based on role and hours) · * Weekly Pay · * Comprehensive Health & Wellness package including Medical (with prescription ...

  • Rubix Technology

    IT Support Specialist

    1 week ago

    Rubix Technology Grand Rapids, United States

    IT Support Specialist Job Summary · Rubix Technology is looking for an IT Support Specialist to provide our team with top-notch assistance This individual will make sure any technical issues are resolved efficiently so operations run smoothly for Rubix customers. This role is a g ...

  • Applied Innovation

    Sales Operations Support Specialist

    2 weeks ago

    Applied Innovation Grand Rapids, United States

    Job Description · Job DescriptionApplied Innovation is looking for a self-motivated, highly energetic, and detail-oriented candidate to fill a full-time opportunity in the Sales Operations Support department. Candidates must possess excellent organizational and communication skil ...

  • The Salvation Army Harbor Light Center

    Support Specialist

    3 weeks ago

    The Salvation Army Harbor Light Center Grand Rapids, United States

    **Purpose**: · Maintain a safe and orderly recovery environment for clients, staff, visitors and guests. · **Summary**: · Observe people, places, events, and report or correct situations detrimental to the status quo. · **Primary Duties and Responsibilities**: · - Present a posit ...

  • Mercantile Bank

    Commercial Loan Support Specialist I

    2 days ago

    Mercantile Bank Grand Rapids, United States

    As a Commercial Loan Support Specialist, you will help Commercial Lenders and Commercial Administrative Assistants in a number of different ways. You will take ownership of various administrative tasks that are required to be done on a regular basis. Support Specialist, Commercia ...