- Patient Service Representative: Working in our Patient Access area, providing check-in and check-out functions. In this capacity, being committed to providing excellent, friendly care for our patients and their families is essential. Responsibilities include: Making charts, entering demographics, checking current insurance, gaining referral information, collecting co-pays and past balances, and making return appointments.
- Surgery Scheduling: In the surgery scheduler function, you will; obtain benefits and precertification, schedule with hospitals or surgery center, give surgery packets to patients, schedule therapy, schedule any specialist that need supplies for surgery, and complete all necessary documentation for TOA.
- Patient Access: As an appointment scheduler, your patience, knowledge, and problem solving skills will be greatly utilized as you help our patients connect with the care they need. Specifically, you will: answer phones to schedule appointments with patients and doctor's offices, schedule per individual doctor's specializations and personal specifications, obtain faxed referrals from outside physician offices and contact patient for scheduling, submit all documentation in accordance with TOA guidelines..
- Verification of Insurance: Verify all insurances for patients scheduled with physicians for office visits at TOA, contact outside insurance companies for benefits not provided through RTS or other internet sources, maintain staying at least one day ahead of schedule, distributing any insurance errors to schedulers to contact patients for correct information, update insurance information as necessary, submit daily reports of errors before and after corrections, assist with any insurance questions doctors, nurses, schedulers, and patients may have
- Revenue Cycle Activities: You may also be asked to work on revenue cycle activities, such as daily deposits, reconciling unapplied funds, and self-pay issues
- Other Activities: Because of the role, the Clerical Float will be called upon to pitch in and help out in a number of different areas as specific clinic needs arise.
- High school diploma or equivalent is required.
- At least one year medical office administration experience is preferred, experience in an orthopaedic office is a plus
- Exceptional customer service and patient focus. Our Clerical Floats must make each encounter as positive as possible, realizing we are there to serve them in the most professional manner
- Knowledge of Insurance, particularly health insurance provisions is essential,
- Previous experience including collecting copayment, deductibles, coinsurance, and balances
- Experience with an EHR or NextGen is a plus
- Focus on attention to detail, ensuring that all documentation is entered accurately and swiftly
- The ability to multi-task and maintain flexibility - including flexibility in work schedules to adjust to necessary clinic hours
- Collaboration, working closely with clinical colleagues and administrative team mates to develop a cohesive, high performing team
- An energetic and enthusiastic pace at work, with the ability to swiftly and accurately manage the flow of patients through the clinic, without any diminishing focus on patient care
- Dependability, with a reliance on the capacity to be at work on-time, every day so our patients can receive the care they need in a timely manner
-
Service Specialist
1 week ago
Bass Pro Shops Nashville, United StatesThe Service Specialist assists in all aspects of Service Department operations including unit inventory procedures, pre-delivery inspection (PDI) and delivery orientation. Position may also assist customers requiring service or warranty repairs for t Boat, Specialist, Service Man ...
-
Service Specialist
5 days ago
LanceSoft Nashville, United StatesThere will be a lot of walking, standing, and lifting as there are 5 kitchens. If over 50# there is help.Manager is seeking someone who is Personable, professional, meticulous, the candidate will be dealing with clients of a law firm. Professional appearance is a must. Previous H ...
-
Service Specialist
1 week ago
Paychex Nashville, United StatesOverview: · Under a moderate level of guidance and direction, provides customer service for one or more Paychex products. Uses prescribed guidelines to ensure good customer relations are maintained and customer claims and complaints are resolved fairly, effectively and in accord ...
-
Client Services Specialist
1 week ago
Nesco Resource, LLC Building III,, Nashville, United States· Job Title: Client Services Specialist II · Department: Marketing Services Organization (MSO) · Position Overview: As a Client Services Specialist II within the Marketing Services Organization, you will be instrumental in managing creative project intake and workflow using Adob ...
-
Client Services Specialist
1 week ago
CB Richard Ellis Nashville, United StatesClient Services Specialist · Job ID · 161356 · Posted · 24-Apr-2024 · Service line · Advisory Segment · Role type · Full-time · Areas of Interest · Sales Support · Location(s) · Nashville - Tennessee - United States of America · As a Client Services Specialist, you will provide g ...
-
Customer Service Specialist
1 week ago
Rollins Nashville, United States** Customer Service Specialist** · **Job Category****:** Customer Service **Requisition Number****:** CUSTO020209 Showing 1 location **Job Details** · **Description** · **At Orkin, our purpose is to help protect the world where we live, work, and play.** · Our **Customer Serv ...
-
Customer Service Specialist
1 week ago
Genesco Nashville, United States** Customer Service Specialist** · **Job Category****:** JM IC SUPPORT ADMIN **Requisition Number****:** CUSTO01233 Showing 1 location **Job Details** · **Description** · As the Customer Service Specialist, you will be responsible for providing prompt and intermediate support ...
-
Client Services Specialist
2 weeks ago
NESCO Inc Nashville, United StatesJob Title: Client Services Specialist II Department: Marketing Services Organization (MSO) Position Overview: As a Client Services Specialist II within the Marketing Services Organization, you will be instrumental in managing creative project intake and workflow using Adobe Workf ...
-
Customer Service Specialist
5 days ago
Vector Security and Vector Security Networks Nashville, United StatesAt Vector Security We Think Big, Do the Right Thing, and Make a Difference Every Day If this is how you like to work, we'd like to invite you to join our team to provide as a Customer Service Specialist · We offer great benefits, a competitive salary, and growth opportunities. W ...
-
Customer Service Specialist
1 week ago
Genesco Nashville, United States Part time** Customer Service Specialist (Johnston & Murphy - Part Time)** · **Job Category****:** JM IC SUPPORT ADMIN **Requisition Number****:** CUSTO01229 Showing 1 location **Job Details** · **Description** · **The Ideal Candidate** · As the Part Time Customer Service Specialist, y ...
-
Customer Service Specialist
1 week ago
Optoro Nashville, United StatesClient Development · Customer Service · Executive Office · Product · Tech · **Customer Service Specialist** · **Nashville, TN** · About Optoro · Optoro is a fast-growing technology company that is revolutionizing the retail industry. Every year, more than 15% of retail go ...
-
Guest Service Specialist
1 day ago
Churchill Living Nashville, United States Paid WorkChurchill Living is a rapidly growing furnished apartment rental company, get in on the ground floor today This position provides a luxury work environment, flexibility to problem solve based on your strengths and a robust benefits package. · About the Job · The role of Guest S ...
-
Customer Service Specialist
1 week ago
Tennessee Nashville, United StatesCustomer Service Specialist - Center for Industrial Services C4 **Description** · **Customer Service Specialist, Center for Industrial Services (CIS)** · **Regular, Full-time, Market Range 08** · **Location: Nashville, TN** · This position provides customer service and logist ...
-
Customer Service Specialist
2 weeks ago
Johnston & Murphy Nashville, United States** Customer Service Specialist** · **Job Category****:** JM IC SUPPORT ADMIN **Requisition Number****:** CUSTO001399 Showing 1 location **Job Details** · **Description** · **The Ideal Candidate** · As the Customer Service Specialist, you will be responsible for providing prom ...
-
Guest Service Specialist
1 week ago
Churchill Living Nashville, United StatesChurchill Living is a rapidly growing furnished apartment rental company, get in on the ground floor today This position provides a luxury work environment, flexibility to problem solve based on your strengths and a robust benefits package.About the JobThe role of Guest Service S ...
-
Client Services Specialist
1 week ago
CBRE Nashville, United StatesClient Services Specialist · Job ID · 161356 · Posted · 24-Apr-2024 · Service line · Advisory Segment · Role type · Full-time · Areas of Interest · Sales Support · Location(s) · Nashville - Tennessee - United States of America · As a Client Services Specialist, you w ...
-
patient service specialist
1 week ago
Tennessee Orthopaedic Alliance, PA Nashville, TN , USA, United StatesJob Type · Full-time · Description · Nashville Hip Institute at TOA is a part of Tennessee Orthopaedic Alliance, the largest orthopaedic surgery group in Nashville and Middle Tennessee. TOA concentrates on the diagnosis and treatment of disorders and injuries of the musculoskelet ...
-
Customer Service Specialist
1 week ago
Vector Security, Inc. Nashville, United StatesJob Description · Job DescriptionAt Vector Security We Think Big, Do the Right Thing, and Make a Difference Every Day If this is how you like to work, we'd like to invite you to join our team to provide as a Customer Service Specialist · We offer great benefits, a competitive sal ...
-
Customer Service Specialist
1 day ago
Legal Intake Professionals Nashville, United StatesJob Description · Job DescriptionImmediately Hiring Full Time Customer Service Specialists · Legal Intake Professionals, or LIP, isn't just another answering service for lawyers. We provide legal intake services for law firms. That's it, that's all we do. And we're good at it too ...
-
Registrar Service Specialist
4 days ago
HCA Healthcare Nashville, United States Full timeDescription · Introduction · Are you passionate about delivering superior work outcomes? At Galen College of Nursing, we are committed to a single purpose: offering excellence in nursing education. Our staff and administration live out our vision We change the life of one to car ...
Patient Service Specialist - Nashville, United States - Tennessee Orthopaedic Alliance
![Default job background](https://contents.bebee.com/public/img/bg-user-ex-1.jpg)
Description
Job Type
Full-time
Description
Our Patient Service Specialist serves a very important role in the operation of our TOA clinics. The Patient Service Specialist assists in the operations of each clerical department, demonstrating a broad and encompassing knowledge of clinical operations, as well as our practice in general. This position can be called upon to step in and help in numerous roles, or in numerous clinic locations, depending on the need at the time.