Jobs
>
New York City

    Application Support Engineer - New York, United States - Portfolio BI

    Portfolio BI
    Portfolio BI New York, United States

    6 days ago

    Default job background
    Description
    Portfolio BI (PBI) empowers the most sophisticated buy-side firms to take control of their portfolio and operational data. Born from the merger with Hentsū, and backed by NEXT Investors, our customers benefit from our integrated platforms, local technological expertise, and seasoned financial experts. We are an asset management technologist and we provide a fully managed cloud platform for hedge funds, with on-demand trading, research and corporate technology, as well as connectivity to market data providers, brokers, and exchanges. Our vision is to drive agile transformation across financial services through public cloud technologies, SaaS and data science.

    We are committed to developing our team as we grow by offering a variety of opportunities to increase knowledge, build skills, and take charge of your career.

    The scope of this role includes:
    • Utilizing company training resources to develop the financial domain knowledge, application knowledge, and technology understanding required to assist our customers.
    • Development of new integrations between the platforms and third-party applications
    • Development of reports and custom web grids / Windows form grids to meet bespoke customer requirements
    • Re-creation, analysis, troubleshooting, and diagnosis of customer questions and issues.
    • Assist development and business owners with the root cause analysis and solution development for recurring issues.
    • Performance analysis and improvement for application database processes
    • Maintaining customer contact on open issues - being responsive to customer follow-ups
    • Performing routine audits of systems for preventative maintenance of applications and reporting on their status
    • Multi-tasking and prioritization of open issues
    Requirements

    Mandatory Knowledge and Skills Requirements:
    • Above all else - an in-built desire and ability to analyze and design solutions for challenging problems
    • A demonstrable ability to understand C# code
    • A demonstrable ability to write SQL queries
    • Ability to multi-task and prioritize whilst remaining calm in a multi-customer financial environment
    Useful Knowledge and Skills
    • The company can assist the right college graduate with the development of these skills in on-the-job training.
    • ETL design and troubleshooting
    • An understanding of financial instruments and the capital markets - especially relating to buy-side order management, trade execution, third party reporting and position management.
    • Data warehousing
    • Writing detailed SQL queries and objects
    • SQL performance monitoring
    • Common .Net classes - programming, testing, and debugging in Visual Studio
    • Understanding of n-Tier application architecture concepts.
    • Ability to absorb rapidly new technical information and apply it effectively.
    Desired Qualifications:
    • Bachelor's Degree in Computer Science, Information Systems, Math, Physics, Electrical Engineering or with a strong computer science component.
    • Experience is not mandatory - we can train from the graduate level whilst also utilizing the existing domain knowledge of experienced candidates to further enhance our client service capabilities.
    Benefits

    You would be part of an international team of people from all over the globe, working on the latest technology and at the forefront of automation and innovation. We offer:
    • Flexible working - the role is remote, you can work from anywhere within the US
    • Competitive salary
    • Medical insurance for you and your family
    • 401k packages
    • PTO and sick leave
    • PPO and EPO plans
    • Professional development and training
    • Discretionary performance bonus, etc.
  • Reveal Media USA

    Support Engineer

    5 days ago

    Reveal Media USA New Jersey, United States

    Job Title: Support Engineer · Department: Service Delivery · Location: New Jersey Office / Hybrid · Country: U.S. · Level: Individual Contributor · Reports To: Technical Account Manager U.S. /Dotted line to Global Head of Service Delivery U.K. · Contract Type: Permanent / Full Ti ...

  • Bowman Williams

    IT Support Engineer

    1 week ago

    Bowman Williams New York, United States

    Location : Manhattan, NY / · Salary : $70,000 - $85,000 · We are a local Managed/Cloud Service provider with over 20 years of experience in the industry. We focus on providing a competitive salary, a wealth of benefits like health insurance, 401(k) with match, company outings, w ...

  • Open Systems Technologies

    IT Support Engineer

    1 week ago

    Open Systems Technologies New York, United States

    A financial firm is looking for an IT Support Engineer to join their team in New York, NY. · Compensation: $100-130k · Responsibilities:Resolve IT support requests from end-users in a timely and efficient manner · Troubleshoot hardware and software issues, providing clear and co ...

  • re-tool®

    Support Engineer

    1 week ago

    re-tool® New York, United States

    WHY WE'RE LOOKING FOR YOU: · As Retool continues to evolve and our customer base expands, we have more questions, feedback, and tickets coming in than ever before from developers using Retool across the globe. As we continue to grow, we're adding customer-centric Support Engineer ...

  • Unit Corporation

    Support Engineer

    1 week ago

    Unit Corporation New York, United States

    ABOUT UNIT · Unit is building the platform to power the next generation of financial services. Our mission is to help companies expand financial access for all. Our simple and powerful banking-as-a-service API helps companies launch bank accounts, cards, payments, and lending in ...

  • Software Guidance and Assistance, Inc.

    Support Engineer

    4 days ago

    Software Guidance and Assistance, Inc. New York, United States

    Software Guidance & Assistance, Inc., (SGA), is searching for a Support Engineer - Voice Recording & Trading Platforms for a CONTRACT assignment with one of our premier Financial Services clients in New York, NY. · Responsibilities : · Responsible for the delivery of a ran ...

  • Open Systems Technologies

    IT Support Engineer

    1 week ago

    Open Systems Technologies New York, United States

    A financial firm is looking for an IT Support Engineer to join their team in New York, NY. · Compensation: $100-130k · Responsibilities:Resolve IT support requests from end-users in a timely and efficient manner · Troubleshoot hardware and software issues, providing clear and co ...

  • Stripe

    IT Support Engineer

    3 days ago

    Stripe New York, United States

    Who we are · About Stripe · Stripe is a financial infrastructure platform for businesses. Millions of companies-from the world's largest enterprises to the most ambitious startups-use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our ...

  • Celonis GmbH

    IT Support Engineer

    3 days ago

    Celonis GmbH New York, United States

    We're Celonis, the global leader in Process Mining technology and one of the world's fastest-growing SaaS firms. We believe there is a massive opportunity to unlock productivity by placing data and intelligence at the core of business processes - and for that, we need you to join ...

  • Software Guidance and Assistance, Inc.

    Support Engineer

    1 week ago

    Software Guidance and Assistance, Inc. New York, United States

    Software Guidance & Assistance, Inc., (SGA), is searching for a Support Engineer - Voice Recording & Trading Platforms for a CONTRACT assignment with one of our premier Financial Services clients in New York, NY. · Responsibilities : · Responsible for the delivery of a ran ...

  • Navan

    IT Support Engineer

    1 week ago

    Navan New York, United States

    Navan is looking for an IT Support Engineer to join the Navan IT Support Team for our New York City office. This position is an on-site role where 5 days a week in the office are required. Primary responsibilities will be supporting and providing technical support to end-users in ...

  • TEKsystems

    IT Support Engineer

    3 days ago

    TEKsystems New York, United States

    Our client, a management services firm in midtown Manhattan, is looking for a candidate with a solid combination of customer service and technical troubleshooting to be part of a small team proviidng end user support for an environment of about 100 users with issues involving Win ...

  • TEKsystems

    IT Support Engineer

    1 week ago

    TEKsystems New York, United States

    : This is a customer oriented support role centered on providing first-level technical support towards end user desktop, laptop, mobile device, application and peripheral installation, configuration and issues. A tech savvy individual with willingness to interact with users live ...

  • ACT Group

    IT Support Engineer

    1 week ago

    ACT Group New York, United States

    ACT Commodities is the world's leading provider of market-based sustainability solutions. As a pioneer of the global energy transition, ACT helps organizations hit their climate targets, no matter how ambitious. Since 2009, ACT has become a trusted brand in high-impact climate pr ...

  • Scale AI

    IT Support Engineer

    1 week ago

    Scale AI New York, United States

    Scale is looking to grow our IT team We are looking for someone who is excited by the opportunity to be part of a fast-paced environment that pushes you to learn while doing. This role needs to be great with people and strongly focused on learning and executing. You will be someo ...

  • Crimson Enterprises

    IT Support Engineer

    1 week ago

    Crimson Enterprises North Valley Stream, United States

    Overview · Efficiently functioning IT systems ensure that operations at Amazon run at top speed at all times. Our IT Support Engineers work behind the scenes to solve problems and improve our systems, ensuring optimal operation of our business. Your focus is on ensuring that our ...

  • FusionTech

    IT Support Engineer

    1 week ago

    FusionTech Dobbs Ferry, United States

    Overview · Efficiently functioning IT systems ensure that operations at Amazon run at top speed at all times. Our IT Support Engineers work behind the scenes to solve problems and improve our systems, ensuring optimal operation of our business. Your focus is on ensuring that our ...

  • Barclays

    Support Engineer

    4 days ago

    Barclays New York, United States Full time

    Support Engineer · New York City · As a Barclays Support Engineer, you will become a key member of our team as a high calibre senior Java developer/engineer for our strategic technology application. In this role you will join a global team dedicated to assisting the technology en ...

  • The Cypress Group

    Technical Support Engineer/Desktop Support Engineer

    4 days ago

    The Cypress Group New York, United States

    Job Description · Job DescriptionOur client is a leading financial services organization headquartered in New York City with additional offices around the globe. They are currently looking for several IT Desktop Support Engineers to assist front and back office staff across vario ...

  • Lead Dog Recruiting

    Sales Support Engineer

    1 week ago

    Lead Dog Recruiting New York, United States

    I am recruiting for a Sales Support Engineer for a client company with headquarters in California. This is a HYBRID REMOTE role with approximately 25% travel or as required. · Candidates MUST live EITHER in Southern, CA, Sacramento or SF Bay area. · This individual will support ...