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ASE - Site Reliability Engineering Manager (Singapore) - Emory, United States - Apple
Description
SummaryPosted:
Dec 1, 2023
Role Number:
Apple Services Engineering team is one of the most exciting examples of Apple's long-held passion for combining art and technology.
Join Apple Services Engineering Cloud Service Infrastructure team, as a Site Reliability Engineering Manager, to help support and scale cloud services for millions of Apple users.
This is a hands-on role, to establish SRE practices for a private cloud service, to accelerate our ability to reliably and consistently deliver thousands of applications.
You will lead a team of Site Reliability Engineers who thrive in a fast-paced workplace, where drive and collaboration are the keys to successKey Qualifications
8+ years in critical, large scale distributed systems experience, combining Hardware, Operating Systems and Software
3+ years experience building and leading engineering teams; ideally SRE or Production Engineering
Strong emphasis on SRE as an engineering subject area, with proficiency in at least in one of the following languages (Golang, Rust, Python, Swift)
Understanding of SRE principals, including monitoring, alerting, error budgets, fault analysis, and other common reliability engineering concepts, with a keen eye for opportunities to eliminate toil by code and process improvements
Superb interpersonal skills, capable of working with multi-functional technical and business teams and varying levels of management, influencing decision making
Description
The Apple Services Engineering Cloud Services SRE organization is looking for a strong, hands-on leader. The leader will lead a platform focused SRE team, and be responsible for the reliability of the platform. The platform serves workloads that provide our organization and our customers with their favorite applications, services, and tools. We are domain experts in fleet management, systems, and software engineering.
We build automations, instrument reliability tools, and respond to alerts and incidents which may pose a risk to the reliability of the platform.
Team's focus is on infrastructure capabilities and processes, improving the reliability and efficiency of the systems, at scale.Responsibilities Include
Act as the Service Owner, designing and mapping key performance indicators to achieve the organization's mission
Lead the definition of requirements, priorities and planning of engineering deliverables
Implement structured engineering and operations processes
Lead the team in daily agile SRE practices, ensuring proper team focus on priorities, achievements, and deliverables
Optimize velocity and efficiency of delivery, and drive continuous improvement
Success depends on strong understanding of SRE principles and practices, combined with a track record of resolving issues in a live production environment, and implementing strategies to minimize them while driving clear action plans for the team.
As a leader, they are responsible for coaching and mentoring their team members, helping them achieve service goals, and build career paths in alignment.
Education & ExperienceBachelors or Masters in Computer Science, Computer Engineering, or equivalent experience.
Apple is an Equal Opportunity Employer that is committed to inclusion and diversity.
We also take affirmative action to offer employment and advancement opportunities to all applicants, including minorities, women, protected veterans, and individuals with disabilities.
Apple will not discriminate or retaliate against applicants who inquire about, disclose, or discuss their compensation or that of other applicants.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.
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