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    Scheduling Coordinator - Spokane Valley, United States - Advanced Dermatology and Skin Surgery

    Advanced Dermatology and Skin Surgery
    Advanced Dermatology and Skin Surgery Spokane Valley, United States

    2 weeks ago

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    Description
    Medical Call Center Scheduling Coordinator – Spokane Valley, WA


    Advanced Dermatology and Skin Surgery is seeking a full-time Call Center Scheduling Coordinator to join our growing Dermatology Group in Spokane Valley, WA.

    We have an immediate opening for an experienced medical scheduler for a high-volume dermatology clinic. Must have 2 years minimum experience working in a medical or hospital call center. Attention to detail is imperative.

    Our ideal candidate is organized, detail-oriented, and possesses excellent customer service and communication skills.

    This position is the first contact with patients and business relations and therefore requires a high level of customer service.

    Two years of experience as a medical appointment scheduler is required.


    Responsibilities:
    Answering phones and handling a high volume of calls
    Scheduling appointments & referrals for 3 locations
    Obtain accurate new or established insurance information and verification that insurance is active and if a referral/authorization is needed for the appointment
    Knowledge of HIPAA compliance in a medical office


    Qualifications:
    Two years of patient scheduling experience in a medical practice or hospital setting- required
    Ability to work in a fast-paced, highly collaborative environment- required
    Must have strong computer and MS Office skills
    Familiarity with insurance is preferred
    Excellent verbal and written communication skills
    Detail-oriented with good organizational, communication, and time management skills
    Professional appearance and demeanor
    A team-player attitude is essential


    Job Type:
    Full-time


    Schedule:
    Monday -Thursday 8-5 and Friday 8- 4

    Wages:
    Determined based on experience, the entry-level wage for this position is $17.% % %%admin%%


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