- Clearly define our target accounts and target customer profiles
- Create / maintain a tiered, master target list of new prospective clients for outreach based on their drug development pipeline; collaborate closely with BD leadership to cross reference the active customer list and re-categorize customers as they evolve through the sales cycle
- Capture all inbound leads into Salesforce / CRM lists and handoff leads to Business Development as appropriate; track and quantify this process (Marketing Qualified Leads, Sales Accepted Leads)
- Build and provide a monthly metrics report to quantify leads and measure results of marketing tactics related to demand generation; based on results, strategically evolve programs
- Manage and provide guidance to internal / external partners and vendors
- Manage to budget numbers
- Partner closely with our internal SFDC team and BD operations to automate, organize and input new leads / prospects into our CRM
- Build, deploy and measure tactics focused on demand generation (e.g. webinars, eBooks, whitepapers); collaborate closely with marketing team to create compelling content
- Develop and maintain the CRM email calendar, deploy emails in collaboration with marketing, own post-email reporting
- Own conference and event calendar; lead planning and execution for BioPharma including collaborating with marketing, bioinformatics and scientific affairs to develop the correct content; support event logistics where necessary; assess competitive landscape to inform and optimize our conference / event calendar
- Continue to ideate on new ways to deepen engagement with customers and build loyalty to Guardant
- Learning Agility – This role will require the ability to quickly build strong technical knowledge of the Guardant Health products and services for the Biopharma audience, in addition to understanding the BioPharma customer needs across precision oncology drug development
- Strategic Relationship Building – Ability to build strategic relationships within an organization to gain buy in, build enthusiasm for, and advance demand generation and growth marketing activities
- Initiative into Action – Ability to drive things forward in an ambiguous environment; provide active thinking and recommendations
- Results Oriented – Build a track record of success meeting or exceeding demand generation / customer engagement goals that support business objectives
- Collaborative – Be a team player; demonstrate strong verbal and written communication skills when engaging with internal and external customers
- Strategic Approach – Consistently considers how each tactic and activity ties back to the overall business and strategy; deeply understand the market landscape to effectively guide content creation and tactical executions
- Must have undergraduate degree, preferably in healthcare / life sciences
- 3-5 years of healthcare / life sciences industry experience
- Ability to review and understand scientific and technical information to inform strategy
- Experience with CRM / marketing platforms such as Salesforce, Pardot, Mailchimp, Hubspot, etc.
- Demonstrated track record of success influencing business outcomes across diverse teams, even without direct reporting relationships
- Comfortable with ambiguity at a fast-paced, dynamic organization
- Excellent verbal and written communication skills
- Self-starter and action oriented
- Prior experience in digital marketing preferred
- Prior experience in oncology or diagnostics preferred
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Senior Manager, Demand Generation - Palo Alto, CA, United States - Guardant Health
Description
Company Description
Guardant Health is a leading precision oncology company focused on helping conquer cancer globally through use of its proprietary tests, vast data sets and advanced analytics. The Guardant Health oncology platform leverages capabilities to drive commercial adoption, improve patient clinical outcomes and lower healthcare costs across all stages of the cancer care continuum. Guardant Health has commercially launched Guardant360, Guardant360 CDx, Guardant360 TissueNext, Guardant360 Response, and GuardantOMNI tests for advanced stage cancer patients, and Guardant Reveal for early-stage cancer patients. The Guardant Health screening portfolio, including the Shield test, aims to address the needs of individuals eligible for cancer screening. Job Description This individual will own Demand Generation and Growth Marketing activities and be an essential part of the BioPharma Marketing team. The remit of the Demand Generation lead will be to develop / maintain a tiered target list of BioPharma prospects, develop a plan to engage with those prospects, and execute tactics to generate a pipeline of leads and opportunities. This individual must have a strong understanding of the oncology therapeutic area market landscape and our portfolio of product offerings to identify our ideal set of prospects and effectively market our products and services to them. To create customer demand, this individual will own events (virtual and live) and activities that continue to deepen our relationships with customers and drive belief in Guardant Health as the best-in-class partner. They will partner closely with marketing to develop content, identify thought leaders (internally and externally) and successfully execute these deliverables. Core Responsibilities: Demand Generation: