- Demonstrates proficiency in the use of Phreesia, Allscripts PM and Allscripts EMR
- Confirms and enters current insurance information
- Collects and verifies patient demographic and insurance information
- Secures updated annual HIPAA forms
- Collects co-pays and co-insurance prior to services being rendered. Reconciles payments daily.
- Acknowledges patient arrival in the Practice Management System
- Activates lab orders
- Greets and guides patients through the registration process
- Answers and processes incoming calls asking appropriate questions for optimal direction.
- Delivers clinical updates to patients experiencing extended wait times
- Follow My Health Portal
- Encourages survey completion
- Schedules follow up appointments utilizing recall when necessary
- Schedules lab appointments
- Enters outgoing referral orders
- Reconciles encounter forms
- High School Diploma or equivalent.
- Minimum of two years' experience in customer service, with at least 6 months of experience in a health care setting.
- Patient representative experience preferred.
- Knowledge of the health care field and medical office protocols/procedures.
- Knowledge of specific assisting tasks related to the particular medical practice.
- Knowledge of information that must be conveyed to patients and families.
- Knowledge of legal and ethical considerations related to patient information.
-
Service Coordinator
2 weeks ago
ITW Charlotte, United StatesITW Food Equipment (FEG) leads the industry in designing, manufacturing, and selling food equipment products. Our well-known brands are differentiated by their unique innovations and integrated service offerings. We meet the needs of our global customers by focusing on the indust ...
-
Service Coordinator
6 days ago
Rite-Hite Charlotte, United StatesJob Category: · Customer Service & Contact Center Operations Schedule: · Full time Job Description: · Company Description: · Rite-Hite is the global leader in the manufacture and distribution of industrial loading dock and door equipment. Our innovative products and world cla ...
-
Service Coordinator
1 week ago
ITW Charlotte, United StatesCompany Description ITW Food Equipment (FEG) leads the industry in designing, manufacturing, and selling food equipment products. Our well-known brands are differentiated by their unique innovations and integrated service offerings. We meet the needs of our global customers by fo ...
-
Service Coordinator
4 days ago
ITW Charlotte, United StatesCompany Description · ITW Food Equipment (FEG) leads the industry in designing, manufacturing, and selling food equipment products. Our well-known brands are differentiated by their unique innovations and integrated service offerings. We meet the needs of our global customers by ...
-
Service Coordinator
1 week ago
FirstKey Homes Charlotte, United StatesSUMMARY OF RESPONSIBILITIESThe Service Coordinator supports the Service departments at FirstKey Homes. This role will coordinate with Accounts Payable on all construction and maintenance-related invoices to ensure vendors receive payment in a timely fashion. The Service Coordinat ...
-
Service Coordinator
2 weeks ago
Carolina CAT Charlotte, United States· Description · Position at Carolina CAT - ConstructionJoin the Carolina Cat Team · As a family-owned company under our third generation of leadership, we have built our business based on the principles of trust, integrity, and a desire to help our customers and employees succe ...
-
Office Services Coordinator
4 days ago
Net2Source Inc. Charlotte, United StatesJob Title: Office Services Coordinator · Location: 1120 South Tryon Str, Charlotte, NC 28203 · Duration: 2 Months (Contract to hire based upon performance) · Shift: M-F: 8AM-5PM · Summary · As an Office Services Coordinator you will perform administrative activities including ...
-
Judicial Services Coordinator
1 week ago
State of North Carolina Mecklenburg County, United StatesThis position requires interaction with criminal offenders. This position is responsible for the intake of all new supervised and unsupervised probation cases and, in specified areas, monitoring deferred prosecution (deferred prosecution cases that r Coordinator, Service, Educati ...
-
Builder - Service Coordinator
1 week ago
RiteRug Flooring Charlotte, United StatesRite Rug has been one of the top, privately owned flooring companies, since 1934 We are looking for a motivated, detail oriented, Service Coordinator to join our team If you are looking for a company where you are part of family, then Rite Rug is the place for you · $40,000 to $4 ...
-
Service Desk Coordinator
1 week ago
Paul Mitchell Schools Charlotte, United StatesPaul Mitchell The School Charlotte is seeking a qualified Service Desk Coordinator to join our family With over one hundred schools nation-wide, Paul Mitchell Schools is growing faster than ever. Our "One Size Fits All" and "Be Nice" culture creates a uniquely wonderful learning ...
-
resident service coordinator
1 week ago
FirstKey Homes, LLC Charlotte, NC, USA, United StatesThe Resident Service Coordinator will be the face of FirstKey Homes to residents by preparing resident properties for leasing activity and performing resident onboarding activities related to marketing vacant homes. Some light appearance-related main Resident, Coordinator, Servic ...
-
Service Desk Coordinator
6 days ago
Paul Mitchell Schools Charlotte, United StatesPaul Mitchell The School Charlotte is seeking a qualified Service Desk Coordinator to join our family With over one hundred schools nation-wide, Paul Mitchell Schools is growing faster than ever. Our 'One Size Fits All' and 'Be Nice' culture creates a uniquely wonderful learning ...
-
Judicial Services Coordinator
1 week ago
State of North Carolina Charlotte, United StatesThis position requires interaction with criminal offenders. · This position is responsible for the intake of all new supervised and unsupervised probation cases and, in specified areas, monitoring deferred prosecution (deferred prosecution cases that require supervision will be r ...
-
Coordinator - Patient Services
1 week ago
Atrium Health Charlotte, United States Full timeOverview · Job Summary · Responsible for the implementation of a customer service program to enhance patient and family satisfaction. Performs duties of moderate to high complexity, judgment and scope. Liaison between patient, family members, the healthcare team and other suppo ...
-
Professional Services Coordinator
1 week ago
Global Payments Charlotte, United StatesEvery day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services. Our worldwide team helps over 3 million companies, more than 1,300 financial institutions an ...
-
Client Services Coordinator
1 week ago
CBRE Charlotte, United StatesClient Services Coordinator - Administrative · Job ID · 162763 · Posted · 18-Apr-2024 · Service line · Advisory Segment · Role type · Full-time · Areas of Interest · Administrative, Design, Marketing · Location(s) · Charlotte - North Carolina - United States of Americ ...
-
Service Desk Coordinator
1 week ago
Paul Mitchell Schools Charlotte, United StatesPaul Mitchell The School Charlotte is seeking a qualified Service Desk Coordinator to join our family With over one hundred schools nation-wide, Paul Mitchell Schools is growing faster than ever. Our "One Size Fits All" and "Be Nice" culture creates a uniquely wonderful learning ...
-
Service Desk Coordinator
1 week ago
Paul Mitchell Schools Charlotte, United StatesJob Description · Job Description · Paul Mitchell The School Charlotte is seeking a qualified Service Desk Coordinator to join our family With over one hundred schools nation-wide, Paul Mitchell Schools is growing faster than ever. Our "One Size Fits All" and "Be Nice" culture ...
-
Family Services Coordinator
6 days ago
Atrium Health Charlotte, United StatesThe Life. Share Carolinas Family Services Coordinator (FSC) is responsible for ensuring that potential donor families make an informed decision regarding organ, tissue and eye donation, providing emotional support for potential donor families, and as Coordinator, Family, Service, ...
-
resident service coordinator
1 week ago
FirstKey Homes Charlotte, NC, USA, United StatesSUMMARY OF RESPONSIBILITIES · The Resident Service Coordinator will be the face of FirstKey Homes to residents by preparing resident properties for leasing activity and performing resident onboarding activities related to marketing vacant homes. Some light appearance-related mai ...
Patient Services Coordinator - Charlotte, United States - Metrolina Nephrology
Description
Metrolina Nephrology Associates is the region's most recognized and experienced nephrology group. The practice has been on the forefront of the treatment and management of kidney disease for more than 40 years. Our extensive network of providers and offices allow our practice to deliver care in an atmosphere that is personal, patient centered, and compassionate.
It is our mission to provide the most comprehensive nephrology services available with a personal commitment to enhance our patients' quality of life through professional activity and dedication.
To attract the best and the brightest, Metrolina has competitive wages and benefits and a generous paid time off package beginning in your first year of employment: 4 weeks (accrued) paid time off PLUS 7 additional paid holidays We also have a generous profit-sharing plan with two entry dates after 90 days of employment. Voted by employees as a Best Places to Work in Healthcare by Modern Healthcare 3 years running.
A non-exempt position responsible for working directly with patients and their families to discuss any questions regarding appointments, checking in, checking out, collecting co-pays and insurance information.
Duties include but not limited to:
Patient Services Coordinator professionals in Charlotte
-
Myieh Leggette
Certified Clinical Trial Assistant
-
Lauren Holmes
Service-oriented individual pursuing careers in international education