-
Service Coordinator
3 weeks ago
ITW Charlotte, United StatesITW Food Equipment (FEG) leads the industry in designing, manufacturing, and selling food equipment products. Our well-known brands are differentiated by their unique innovations and integrated service offerings. We meet the needs of our global customers by focusing on the indust ...
-
Service Coordinator
1 week ago
Pattons Charlotte, United StatesAbout UsSince 1945, Pattons has supplied the most efficient, reliable, and technologically advanced compressed air systems to industries throughout the Southeast. We joined the ELGi Equipments Ltd. family of companies in 2012 with ambitions for dramatic growth. By investing in ta ...
-
Service Coordinator
2 weeks ago
Rite-Hite Charlotte, United StatesJob Category: · Customer Service & Contact Center Operations Schedule: · Full time Job Description: · Company Description: · Rite-Hite is the global leader in the manufacture and distribution of industrial loading dock and door equipment. Our innovative products and world cla ...
-
Service Coordinator
2 weeks ago
ITW Charlotte, United StatesCompany Description · ITW Food Equipment (FEG) leads the industry in designing, manufacturing, and selling food equipment products. Our well-known brands are differentiated by their unique innovations and integrated service offerings. We meet the needs of our global customers by ...
-
Service Coordinator
3 weeks ago
FirstKey Homes Charlotte, United StatesSUMMARY OF RESPONSIBILITIESThe Service Coordinator supports the Service departments at FirstKey Homes. This role will coordinate with Accounts Payable on all construction and maintenance-related invoices to ensure vendors receive payment in a timely fashion. The Service Coordinat ...
-
Service Coordinator
1 week ago
Pattons Charlotte, United StatesJob Description · Job DescriptionAbout Us · Since 1945, Pattons has supplied the most efficient, reliable, and technologically advanced compressed air systems to industries throughout the Southeast. We joined the ELGi Equipments Ltd. family of companies in 2012 with ambitions for ...
-
Service Coordinator
1 week ago
ITW Food Equipment Group Charlotte, United StatesJob Description · Job DescriptionCompany Description · ITW Food Equipment (FEG) leads the industry in designing, manufacturing, and selling food equipment products. Our well-known brands are differentiated by their unique innovations and integrated service offerings. We meet the ...
-
Service Coordinator
1 week ago
Carolina CAT Charlotte, United States· Description · Position at Carolina CAT - ConstructionJoin the Carolina Cat Team · As a family-owned company under our third generation of leadership, we have built our business based on the principles of trust, integrity, and a desire to help our customers and employees succe ...
-
Client Service Coordinator
1 week ago
Banfield Pet Hospital Charlotte, United StatesOFJOBPURPOSE ANDFUNCTION:The Client Service Coordinator ("CSC")drives the flow of clients and pets through the hospital, maximizes theproductivity of the veterinary medical team (in terms of numbers of clients andpets), ensures goodcommunication with Client Service, Coordinator, ...
-
Client Service Coordinator
1 week ago
Banfield Pet Hospital Charlotte, United StatesLive and exemplify the Five Principles of Mars, Inc. within self and team. Actively recruit new clients by promoting hospital services and route the flow of clients and pets to ensure superior client care and maximum productivity of the veterinary me Client Service, Coordinator, ...
-
Office Services Coordinator
2 weeks ago
Net2Source Inc. Charlotte, United StatesJob Title: Office Services Coordinator · Location: 1120 South Tryon Str, Charlotte, NC 28203 · Duration: 2 Months (Contract to hire based upon performance) · Shift: M-F: 8AM-5PM · Summary · As an Office Services Coordinator you will perform administrative activities including ...
-
Builder - Service Coordinator
3 weeks ago
RiteRug Flooring Charlotte, United StatesRite Rug has been one of the top, privately owned flooring companies, since 1934 We are looking for a motivated, detail oriented, Service Coordinator to join our team If you are looking for a company where you are part of family, then Rite Rug is the place for you · $40,000 to $4 ...
-
Client Service Coordinator
1 week ago
Banfield Pet Hospital Charlotte, United StatesSUMMARY OF JOB PURPOSE AND FUNCTION: · The Client Service Coordinator ("CSC") drives the flow of clients and pets through the hospital, maximizes the productivity of the veterinary medical team (in terms of numbers of clients and pets), ensures good communication with associates ...
-
Judicial Services Coordinator
3 weeks ago
State of North Carolina Charlotte, United StatesThis position requires interaction with criminal offenders. · This position is responsible for the intake of all new supervised and unsupervised probation cases and, in specified areas, monitoring deferred prosecution (deferred prosecution cases that require supervision will be r ...
-
Coordinator - Patient Services
2 weeks ago
Atrium Health Charlotte, United States Full timeOverview · Job Summary · Responsible for the implementation of a customer service program to enhance patient and family satisfaction. Performs duties of moderate to high complexity, judgment and scope. Liaison between patient, family members, the healthcare team and other suppo ...
-
Family Services Coordinator
2 weeks ago
Atrium Health Charlotte, United StatesThe Life. Share Carolinas Family Services Coordinator (FSC) is responsible for ensuring that potential donor families make an informed decision regarding organ, tissue and eye donation, providing emotional support for potential donor families, and as Coordinator, Family, Service, ...
-
resident service coordinator
3 weeks ago
FirstKey Homes, LLC Charlotte, NC, USA, United StatesThe Resident Service Coordinator will be the face of FirstKey Homes to residents by preparing resident properties for leasing activity and performing resident onboarding activities related to marketing vacant homes. Some light appearance-related main Resident, Coordinator, Servic ...
-
Professional Services Coordinator
2 weeks ago
Global Payments Charlotte, United StatesEvery day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services. Our worldwide team helps over 3 million companies, more than 1,300 financial institutions an ...
-
Service Desk Coordinator
2 weeks ago
Paul Mitchell Schools Charlotte, United StatesPaul Mitchell The School Charlotte is seeking a qualified Service Desk Coordinator to join our family With over one hundred schools nation-wide, Paul Mitchell Schools is growing faster than ever. Our "One Size Fits All" and "Be Nice" culture creates a uniquely wonderful learning ...
-
Service Desk Coordinator
1 week ago
Paul Mitchell Schools Charlotte, United StatesPaul Mitchell The School Charlotte is seeking a qualified Service Desk Coordinator to join our family With over one hundred schools nation-wide, Paul Mitchell Schools is growing faster than ever. Our "One Size Fits All" and "Be Nice" culture creates a uniquely wonderful learning ...
Service Coordinator - Charlotte, United States - ITW
Description
Company Description ITW Food Equipment (FEG) leads the industry in designing, manufacturing, and selling food equipment products. Our well-known brands are differentiated by their unique innovations and integrated service offerings.We meet the needs of our global customers by focusing on the industry's critical issues, including sustainability, ease of use, performance, total cost of ownership and food safety.
Job DescriptionA Service Coordinator serves as the customer and technician's point of contact for supporting related questions for the Vulcan Product line.
The Service Coordinator's role requires a motivated individual who can troubleshoot and resolve customer application, mechanical, electrical and/or gas systems problems with exceptional customer service skills.
The Service Coordinator I is expected to assist beyond client expectations. The role requires an initiative-taker, team player, detail-oriented, able to multitask, and someone who can communicate effectively.Working knowledge of mechanical, electrical, and gas systemsAnswer incoming technician & customer inquiries, effectively applying problem solving techniques, educating clients, and following issues through to their successful resolutionPick, pack, and ship parts for urgency customer careReview and test returned warranty partsWorking knowledge of mechanical, electrical, and gas systemsReceives and escalates complaints and complex service requests to senior staff as neededRecording issues into tracking systemResponding to emails, voice mails, and callsUnderstanding of unique needs for large chain customersRemain positive and courteousAbility to interact with all levels within ITW plant, including assembly workers, sales representative, service manager & technicians, director of operations, operations manager, and engineering.
QualificationsPosition onsite at our manufacturing locationAbility to learn and adapt quickly.Customer service oriented.
Focus on quality control.
Knowledge of Microsoft Suite including Excel, Outlook, PowerPoint, WordMust be able to follow specific directions with attention to detailAbility to prioritize, plan and organize multiple tasks simultaneously.
Strong personal leadership skillsMust have excellent listening, verbal, and written communication.Ability to work cross-functionallyAbility to deescalate while trying to problem solve customer difficultiesStrong critical thinking skills are necessaryAdditional InformationPhysical Requirements/
Working Conditions:
Office/plant roleMust be available for overtime as needed.
Must be able to lift 50 lbs.
Must be able to sit, bend, stoop, lift, reach and twist to complete all job taskMust be able to wear all required PPE (i.e., safety glasses, steel/composite toe safety shoes)Reliable transportationTravel 5%ITW is an equal opportunity employer.
We value our colleagues' unique perspectives, experiences and ideas and create workplaces where everyone can develop their careers and perform to their full potential.
As an equal employment opportunity employer, ITW is committed to equal employment opportunity and fair treatment for employees, beginning with the hiring process and continuing through all aspects of the employment relationship.
All qualified applicants will receive consideration for employment without regard to race, color, sex, gender identity, sexual orientation, religion, national origin, age, disability, protected Veteran status or any other characteristic protected by applicable federal, state, or local laws.