Jobs
>
Lubbock

    Guest Service Representative - Lubbock, United States - Dimension Hospitality

    Dimension Hospitality
    Dimension Hospitality Lubbock, United States

    5 days ago

    Default job background
    Description

    Job Type

    Full-time

    Description

    Reports To: Front Office/Operations Manager

    Supervises: N/A

    Job Purpose: To perform in a pleasant, professional and efficient manner, a combination of duties mainly related, but not limited, to check-in and check-out of guests which contributes to an overall positive experience.

    Job Responsibilities:

    1. Greet, register, and assign rooms to guests. Issue room key and escort instructions to Bell person or directly to guest as appropriate, without announcing room numbers.
    2. Answer inquiries pertaining to hotel services, registration of guests and shopping, dining, entertainment and travel directions.
    3. Keep records of room availability and guests' accounts. May make, confirm and cancel reservations for guests.
    4. Compute bill, collects payment and makes change for guests. May post charges such as room, food, liquor or telephone by hand or machine.
    5. Date-stamp, sort and rack incoming mail and messages. Transmit and receive messages using equipment such as telephone, fax and switchboard.
    6. Understand and enforce the hotel company credit policies. Account for all cash and makes deposits in accordance with hotel and company policies.
    7. Take the initiative to greet guests in a friendly and warm manner.
    8. If functioning in a Lead Capacity: (a) take responsibility for assigned employees in the absence of the Supervisor, (b) assign work, and ensure proper performance of assigned employees.
    9. May make restaurant, transportation or entertainment reservations for guests; may deposit guests' valuables in hotel safe or safe-deposit box; may order complimentary flowers or champagne for special guests.
    10. Other duties as assigned.
    Job Skills:
    1. Speak clearly and listen carefully.
    2. Use personal judgment and specialized knowledge to give information to people.
    3. Communicate well with many different kinds of people.
    4. Change easily and frequently from one activity to another such as from typing to interviewing, to searching in a directory, to using a telephone.
    5. Use eyes, hands, and fingers accurately while operating a switchboard or computer keyboard.
    Requirements

    Education
    • HS Diploma or equivalent.
    Experience
    • Minimum 3 months hospitality, general office, accounts receivable or customer service experience.
    Salary Description

    Range $13-$14/hr.
  • NewcrestImage

    Guest Service Representative

    1 day ago

    NewcrestImage Lubbock, United States

    ** Guest Service Representative - All Shifts including Night Auditor** · **Job Category****:** Hourly Field Positions **Requisition Number****:** GUEST003855 Showing 1 location **Job Details** · **Description** · NewcrestImage is hiring a Guest Service Representative for ALL S ...

  • Circle K Stores, Inc.

    Customer Service Representative

    5 days ago

    Circle K Stores, Inc. Lubbock, United States

    Store : 3402 Milwaukee Ave, Lubbock, Texas 79424 Availability - Shift/ Days Flexible Availability Customer Service Representative. We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work Customer Service Representative, Cus ...

  • Prosperity Bancshares

    Customer Service Representative

    5 days ago

    Prosperity Bancshares Lubbock, United States Full time

    An enthusiastic individual who can provide excellent customer service for inbound calls regarding products, services and inquiries. Guides customers how to use our products and services and provides technical troubleshooting. Builds sustainable relat Customer Service, Customer Se ...

  • Family Dollar

    customer service representative

    5 days ago

    Family Dollar Lubbock, United States

    Family Dollar - 106 N UNIVERSITY AVE #100 [Retail Associate / Cashier / Team Member] As a Customer Service Representative at Family Dollar, you will: Be responsible for providing exceptional service to customers; Greet customers and assist them with selection of merchandise; Comp ...

  • Crunch Fitness

    Member Services Representative

    5 days ago

    Crunch Fitness Lubbock, United States

    · The Member Services Representative (MSR) is the first and last interaction our members have at our facilities so they are the face of our operation The MSR handles all preliminary guest questions and concerns and works to maintain a fun and supportive atmosphere for our member ...

  • Family Dollar

    customer service representative

    1 week ago

    Family Dollar Lubbock, United States

    Family Dollar ND ST. [Retail Associate / Cashier / Team Member] As a Customer Service Representative at Family Dollar, you will: Be responsible for providing exceptional service to customers; Greet customers and assist them with selection of merchandise; Complete cash register tr ...

  • Circle K

    Customer Service Representative

    1 week ago

    Circle K Lubbock, United States

    Circle K Milwaukee Ave [Retail Associate / Team Member] As a Customer Service Representative at Circle K, you'll: Provide prompt, courteous customer service and resolve customer issues on shift; Ring up all sales on cash register properly; Perform multi-function operation of fuel ...

  • Sutong Tire Resources Inc

    Customer Service Representative

    1 day ago

    Sutong Tire Resources Inc Hockley, United States

    : · Job Responsibilities: · - Successfully handles incoming calls for the company within established timeframes · - Coordinates all documentation on export and domestic orders and arrange emergency shipments to meet customer needs · - Effectively receives, processes, and monitors ...

  • ZOLL LifeVest

    Patient Service Representative

    13 hours ago

    ZOLL LifeVest Lubbock, United States

    Job Description · Job DescriptionPosition Title: Patient Service Representative (PSR) · Remote independent contract worker position · Competitive fee for service · Flexibility – work around your schedule · Lifesaving medical technology · The Cardiac Management Solutions division ...

  • Happy State Bank

    Customer Service Representative

    5 days ago

    Happy State Bank Lubbock, United States

    ** Customer Service Representative - Lubbock 82nd Branch** · **Job Category****:** Branch Operations **Requisition Number****:** CUSTO002987 Showing 1 location **Summary:** Processes financial transactions for customers, sell negotiable instruments, cross-sell bank products and ...

  • Edit Clean, LLC dba Tide Cleaners

    Guest Service Representative

    4 days ago

    Edit Clean, LLC dba Tide Cleaners Lubbock, United States Part time

    Job Description · Job Description We are currently seeking new team members to join our Tide Cleaners team Our Guest Service Representative position is perfect for those that enjoy customer service and getting to know our guests by name through continued exceptional service. Our ...

  • Nothing Bundt Cakes - Lubbock

    Guest Service Representative

    1 day ago

    Nothing Bundt Cakes - Lubbock Lubbock, United States

    Job Description · Job DescriptionThe Nothing Bundt Cakes (NbC) Guest Service Representative creates a warm, welcoming environment for our guests, offers creative solutions for unique celebratory occasions and sells our delicious cakes. The Guest Service Representative is the firs ...

  • Chris Prather - State Farm Agent

    Customer Service Representative

    5 days ago

    Chris Prather - State Farm Agent Lubbock, United States

    Job Description · Job DescriptionROLE DESCRIPTION: · As a Customer Service Representative - State Farm Agent Team Member with Chris Prather - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. ...

  • Edit Clean, LLC dba Tide Cleaners

    Guest Service Representative

    4 days ago

    Edit Clean, LLC dba Tide Cleaners Lubbock, United States Full time

    Job Description · Job Description Tide Cleaners is changing dry cleaning for good, and we are looking for outgoing, energetic people to help us fulfill that goal We are searching for new Guest Service Representatives to aid our guests with their dry cleaning needs. We pride ourse ...

  • National Seating & Mobility

    Customer Service Representative

    1 day ago

    National Seating & Mobility Lubbock, United States

    Full-time Opportunity| 8- hour shift (day) | Monday – Friday | Competitive Pay · What is it like to work at NSM? · National Seating & Mobility (NSM) serves a special mission. We provide each team member the opportunity to directly impact our clients' lives. We are dedicated to p ...

  • Chris Prather - State Farm Agent

    Customer Service Representative

    3 days ago

    Chris Prather - State Farm Agent Lubbock, United States

    Job Description · Job DescriptionPosition OverviewState Farm Insurance Agent located in Lubbock, TX is seeking an outgoing, career-oriented professional to join their team. As a State Farm team member for Chris Prather - State Farm Agent, you will build and develop customer relat ...

  • Titan Innovations

    Customer Service Representative

    6 days ago

    Titan Innovations Abernathy, United States

    **About Heinzmann GmbH & CO KG: ** · With our experience and innovative drive in control and drive technology, we are an essential partner in the field of engine management for combustion engines, generators, and turbines. With dedication, we develop the perfect solution for emis ...

  • Aramark

    Sales Service Representative II

    1 day ago

    Aramark Lubbock, United States

    **Sales Service Representative II** · **Lubbock, TX** · Posted 21 days ago · **Job ID:** REPII018718 · Share this job · Hourly and Seasonal · + · + · Share this job · + · + · + · + · Aramark Uniform Services (AUS) provides uniforms and related products to more than 4 ...

  • Aramark Uniform Services

    Sales Service Representative II

    21 hours ago

    Aramark Uniform Services Lubbock, United States

    ** Sales Service Representative II** · **Job Category****:** In Unit-Sales-Frst Ad **Requisition Number****:** REPII018718 Showing 1 location **Job Details** · **Description** · Aramark Uniform Services (AUS) provides uniforms and related products to more than 400,000 customer ...

  • FERGUSON

    Showroom Customer Service Representative

    5 days ago

    FERGUSON Lubbock, United States

    Ferguson - JobID: R [Retail Associate / Team Member] As a Showroom Customer Service Rep at Ferguson, you'll: Assist customers on the showroom floor with finished plumbing, lighting & appliance selections; Educate customers on the selection process to create the kitchen and/or bat ...