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Lubbock

    Guest Service Representative - Lubbock, United States - Edit Clean, LLC dba Tide Cleaners

    Edit Clean, LLC dba Tide Cleaners
    Edit Clean, LLC dba Tide Cleaners Lubbock, United States

    2 weeks ago

    Default job background
    Part time
    Description

    Job Description

    Job Description We are currently seeking new team members to join our Tide Cleaners team Our Guest Service Representative position is perfect for those that enjoy customer service and getting to know our guests by name through continued exceptional service. Our part-time positions offer flexible hours and a friendly work atmosphere. Come join us at Tide Cleaners and see why we are changing dry cleaning for good

    Summary:

    Duties and Responsibilities include the following. Other duties may be assigned.

    • Provide exceptional customer service to customers
    • Serve as primary liaison with customers
    • Greet and assist all walk-in customers in the store
    • Meet, greet and assist all valet drive-up customers at their car
    • Process customer phone and personal relations
    • Consultatively assist customers with cleaning, stain and/or finishing needs and/or concerns
    • Sort and examine articles, picking out those that may need hand spotting, or stain treatment
    • Mark-In incoming customer orders; identify garments to be laundered or dry cleaned, tag, mark and classify all pieces and input information into the computerized register
    • Consistently ensure cash drawer accuracy
    • Follow Company's new customer protocol
    • Attend Company offered ongoing training and education
    • Other duties as assigned

    Skills:

    • Oral Communication Skills
    • Written Communication Skills
    • Customer Service
    • Organizational Skills
    • Project Management
    • Time Management
    • Phone Communication Skills
    • Understanding of POS system

    Education/Experience:

    • (Preferred) - One+ year(s) direct customer service experience

    15-30 hours weekly, depending on your availability.
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