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    Customer Service Representative - Lubbock, United States - Chris Prather - State Farm Agent

    Chris Prather - State Farm Agent
    Chris Prather - State Farm Agent Lubbock, United States

    1 week ago

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    Description

    Job Description

    Job DescriptionPosition Overview

    State Farm Insurance Agent located in Lubbock, TX is seeking an outgoing, career-oriented professional to join their team. As a State Farm team member for Chris Prather - State Farm Agent, you will build and develop customer relationships within the community to promote State Farm products including auto, home and life insurance.

    Responsibilities
    • Establish customer relationships and follow up with customers, as needed.
    • Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
    • Use a customer-focused, needs-based review process to educate customers about insurance options.
    • Work with the agent to establish and meet marketing goals.
    • Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
    • Maintain a strong work ethic with a total commitment to success each and every day.
    As an Agent Team Member, you will receive...
    • 401K
    • Salary
    • Paid time off (vacation and personal/sick days)
    Requirements
    • Interest in marketing products and services based on customer needs
    • Excellent interpersonal skills
    • Excellent communication skills - written, verbal and listening
    • Enthusiastic about the role insurance and financial products play in helping people manage the risks of everyday life, recover from the unexpected, and realize their dreams
    • People-oriented
    • Organizational skills
    • Self-motivated
    • Detail oriented
    • Proactive in problem solving
    • Dedicated to customer service
    • Able to learn computer functions
    • Pride in getting work done accurately and timely
    • Ability to work in a team environment
    • Ability to make presentations to potential customers
    • Ability to assess customer needs and conduct effective interviews
    • Property and Casualty license (must be able to obtain)
    • Life and Health license (must be able to obtain)

    If you are motivated to succeed and can see yourself in this role, pleasecomplete our application. We will follow up with you on the next steps inthe interview process.

    This position is with a State Farm independent contractor agent, not with State Farm InsuranceCompanies. Employees of State Farm agents must be able to successfully complete anyapplicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.

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