Jobs
>
Doral

    Service Manager - Doral, United States - Zoom Drain of Metro Detroit

    Zoom Drain of Metro Detroit
    Zoom Drain of Metro Detroit Doral, United States

    2 weeks ago

    Default job background
    Description
    Job Description

    Job Description


    Job Summary:


    The Service Manager is a critical leadership role at Zoom Drain, responsible for managing the service team to achieve outstanding customer satisfaction, uphold high levels of workmanship, and meet the company's sales and operational goals.

    The role demands strong leadership, a commitment to ongoing training, and a customer-first attitude.

    Key Responsibilities:


    Oversee daily operations and provide early morning support to Dispatchers, Field Supervisors, and Service Technicians to ensure optimal service delivery.

    Develop and implement strategies for business growth, including identifying new market opportunities and enhancing customer service protocols.
    Foster strong relationships with existing customers and engage in outreach to potential clients to expand the company's market presence.

    Lead and mentor the service team, conducting training, inspections, and overseeing the progression from Apprentice to Technician to ensure high-quality service.

    Implement and uphold company policies and procedures, ensuring all team members adhere to industry standards and compliance requirements.
    Analyze service department performance and sales activities, identifying trends and areas for improvement to meet or exceed sales goals.
    Coordinate recruitment, training, and retention strategies for Service Technicians and Apprentices, promoting a culture of professionalism and continuous learning.
    Manage the service department budget, resources, and equipment, ensuring cost-effective operations and maintenance of company standards.

    Skills and Qualifications:
    Proven experience in service management, preferably in the plumbing, HVAC, or drain service industry.
    Use of or willing to learn Service Titan software
    Strong leadership and team management skills.
    Excellent communication and customer service skills.
    Technical proficiency in plumbing and drain services.
    Ability to handle high-pressure situations and make customer-centric decisions.
    Proficient in time management and organizational skills.
    Knowledge of industry safety standards and regulations.

    Benefits and Compensation:
    Competitive salary with bonus potential based on the department's performance.
    Paid Time off
    Continuous professional development and training.

    Working Hours:


    The Service Manager is expected to be available to support the service team during peak operational hours and for emergency situations.

    Typical support hours are early morning through mid-morning with additional responsibilities throughout the day.
    Powered by JazzHR
    Q81I2IG4sK

    #J-18808-Ljbffr
  • Benworth Capital Partners LLC

    Loan Servicing Manager

    5 days ago

    Benworth Capital Partners LLC Coral Gables, United States

    **Job description** · **Loan Servicing Manager** · A mortgage loan servicing manager sets goals and creates policies and procedures that other members of the department need to follow. · - Responsible for solving any problems that arise during the lending process. · - Manage the ...

  • THE COLLECTION

    Service Bdc Manager

    1 week ago

    THE COLLECTION Coral Gables, United States

    At THE COLLECTION, we provide a level of professional service that truly sets us apart from the rest. Our employees are a valuable resource and an essential part of why we are able to provide our customers with the best. THE COLLECTION is not your typical dealership. We have an e ...

  • Ttg Talent Solutions

    Customer Service Manager

    1 week ago

    Ttg Talent Solutions Florida-Miami, Florida, United States

    Customer Service Manager · Location: Miami, FL 33126 · Employment Type: Full Time · Summary: · **Responsibilities**: · Handle and enter sales orders accurately and efficiently. Maintain open communication channels with account purchasing teams. Prepare detailed reports for manage ...

  • Zoom Drain of Metro Detroit

    Service Manager

    2 weeks ago

    Zoom Drain of Metro Detroit Doral, United States

    Job Summary: · The Service Manager is a critical leadership role at Zoom Drain, responsible for managing the service team to achieve outstanding customer satisfaction, uphold high levels of workmanship, and meet the company's sales and operational goals. The role demands strong ...

  • Windsor Communities

    Service Manager

    1 week ago

    Windsor Communities Doral, United States

    · Position at Windsor Communities · Service Manager Windsor Cornerstone - Plantation, FL · At Windsor Communities, it's all about people. We are privately owned property management company that owns and manages all its assets. As a Windsor Service Manager, you have a dedicatio ...

  • James Boruff - State Farm Agent

    Customer Service Manager

    2 weeks ago

    James Boruff - State Farm Agent Miami, United States

    **Benefits**: · - Bonus based on performance · - Company parties · - Competitive salary · - Free food & snacks · - Opportunity for advancement · - Paid time off · - Training & development · **ROLE DESCRIPTION**: · As a Customer Service Manager with James Boruff Insurance and Fina ...

  • Cinpolis Luxury Cinemas

    Service Manager

    6 days ago

    Cinpolis Luxury Cinemas Doral, United States

    CINPOLIS CAREERS · CINPOLIS USA IS A LEADING WORLD-CLASS CINEMA EXHIBITOR THAT OFFERS GUESTS ENHANCED MOVIE-GOING EXPERIENCES THROUGH ITS "CINPOLIS LUXURY CINEMAS" AND "CINPOLIS" THEATER CONCEPTS. · Join our Team · AS A CINPOLIS TEAM MEMBER, YOU ARE WHAT IS MOST IMPORTANT TO U ...

  • Integrated Power Services

    Service Manager

    3 weeks ago

    Integrated Power Services Doral, United States

    Who We Are: · Integrated Power Services (IPS) is the leading North American solution provider for power management, electro-mechanical and rotating assets. Serving customers across a wide range of industries, including power generation, utilities, water and wastewater, petrochemi ...

  • Cinépolis USA

    Service Manager

    3 weeks ago

    Cinépolis USA Doral, United States

    CINÉPOLIS USA IS A LEADING WORLD-CLASS CINEMA EXHIBITOR THAT OFFERS GUESTS ENHANCED MOVIE-GOING EXPERIENCES THROUGH ITS "CINÉPOLIS LUXURY CINEMAS" AND "CINÉPOLIS" THEATER CONCEPTS. · Join our Team · AS A CINÉPOLIS TEAM MEMBER, YOU ARE WHAT IS MOST IMPORTANT TO US · • Be the pro ...

  • Mill Creek Residential Trust

    Service Manager

    1 week ago

    Mill Creek Residential Trust Doral, United States

    Welcome to Mill Creek We're glad you're here · At Mill Creek Residential we are committed to building a diverse, equitable and inclusive workplace where our associates can grow and bring their whole selves to work. This starts with our recruiting and hiring process. Studies have ...

  • Mill Creek Residential

    Service Manager

    1 week ago

    Mill Creek Residential Doral, United States

    **_Welcome to Mill Creek We're glad you're here_** · **_At Mill Creek Residential we are committed to building a diverse, equitable and inclusive workplace where our associates can grow and bring their whole selves to work. This starts with our recruiting and hiring process._** ...

  • PwC

    Managed Services

    3 weeks ago

    PwC Doral, United States

    Specialty/Competency: · Managed Services · Industry/Sector: · Not Applicable · Time Type: · Full time · Travel Requirements: · Up to 20% · A career in our Managed Services team will provide you an opportunity to collaborate with a wide array of teams to help our clients i ...

  • S+SDECORATIVE FABRICS

    Customer Service Manager

    1 week ago

    S+SDECORATIVE FABRICS Miami Gardens, United States

    We are wholesale Interior têxtile fabrIc company distributing fabrics throughout the United States and the Caribbean · Our clients are Decorators and Designer's who deal with the retail residential client · We are looking for that fantastic person to assist in managing customer s ...

  • Symmetry I.T.

    IT Services Manager

    3 weeks ago

    Symmetry I.T. Doral, United States

    Company Description · Symmetry IT provides Technical Support for medium and large Business. We offer custom support solutions that are tailored to our clients. · Job Description · Serves as the technical and communications for our clients. Provides communications, initiatives, ...

  • Crimson Solutions

    Service Management Consultant

    3 weeks ago

    Crimson Solutions Ida, United States

    Are you passionate about sports, enjoy working with people and aspire to a career in a forward-thinking industry? Then SAFS & BETA is the perfect fit for you. The traditional training to become a sports and fitness merchant is undoubtedly one of the most well-known training progr ...

  • The Gabriel South Beach, Curio Collection by Hilton

    Guest Services Manager

    5 days ago

    The Gabriel South Beach, Curio Collection by Hilton Miami Beach, United States

    Compensation Type: Yearly Highgate Hotels: · Highgate is a leading real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in major U.S. gateway cities including New York, Boston, Miami, San Fran ...

  • CeteraMarketing, LLC

    Customer Service Manager

    1 week ago

    CeteraMarketing, LLC North Hollywood, United States

    ARE YOU A FIERCE LEADER? Detailed? Organized? With sharp communication skills and a passion for problem solving and customer satisfaction? JOIN OUR TEAM · **ABOUT US** · We are a fast growing, award winning marketing company (promotional products and corporate gifts) that is curr ...

  • Jase Enterprise California

    Customer Service Manager

    2 weeks ago

    Jase Enterprise California North Hollywood, United States

    This position requires strong leadership skills, excellent communication abilities, and a deep understanding of customer needs. · **Responsibilities**: · - Develop and implement customer service strategies to enhance the overall customer experience. · - Build and manage a team of ...

  • Trump National Doral Miami

    Conference Services Manager

    3 weeks ago

    Trump National Doral Miami Doral, United States

    Provide clerical/administrative support to the Director of Banquets in coordinating and disbursing information relating to service of clients and internal events. Responsible for the establishment of new relationships with meeting planners while cons Manager, Data Entry, Microsof ...

  • Schindler

    Service Sales Manager

    3 weeks ago

    Schindler Doral, United States

    Location: Miami, FL, Florida, United States · Job ID: · 74582 · We Elevate... You · Our mission is to keep cities and people around the world moving. Since 1874 Schindler has an outstanding reputation for not only elevating buildings, but the well-being of everyone who lives an ...