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Distribution Center-Operations Manager - Houston, United States - Home Depot
Description
With a career at The Home Depot, you can be yourself and also be part of something biggerPosition Purpose:
The DC Operations Manager is responsible for the success of assigned functions within a complex distribution center environment to ensure that it is an outstanding place to work.
Inbound Operations (Unloading and Receiving), Warehouse Operations (Pick-Pack, Break-Pack), Outbound Operations (Loading), Transportation Operations (Yard, Carrier Relations) and/or Office Operations (e.g., Transportation Coordinators, Customer Service Associates, General Office Associates).
The DC Operations Manager works with the General Manager or DC Assistant General Manager to develop strategies and objectives to maximizing productivity and leverage expenses for the Home Depot distribution center.
DC Operations Managers must analyze trends, solve problems and motivate and develop themselves and associates in order to maximize contribution to the DC success - typically manages through several Supervisors to achieve results from a large number of hourly associates.
Key Responsibilities:
20% Managing to ensure operational excellence in all warehouse areas, efficient operations of warehouse management system(s) and related equipment, inventory is received appropriately and efficiently and safely processed in the warehouse, proper layout of warehouse and product placement, and proper maintenance and organization of all warehouse areas so that it's appearance is conducive to creating a perfect load for our Stores and Customers20% Assists GM or AGM with the evaluation of the effectiveness of and recommends alternatives for work methods, procedures, controls and staffing to achieve accurate and timely movement and processing of product; manage to ensure warehouse layout is optimally aligned for maximum efficiency as seasonality and inventory needs require.15% Assists GM and/or AGM with the DC's financial, operational, people and process and service related objectives to drive continuous improvement and efficiency gains to reduce overall cost-to-serve; leads associates, and peers to anticipate and solve problems and plan for upcoming events, seasonal changes, etc.
Maintains a union free work environment by creating an employee-centered work place that demonstrates care and concern for all Associates.
15% Ensures a culture of safety throughout the organization by following Home Depot safety policies and procedures - monitor DC safety, physical security and operational metrics on a daily, weekly and monthly basis15% Depending on need, may work with the GM to manage relationship with #3PL onsite delivery or transportation agent for all outbound loads, review transportation carrier performance with transportation AssociatesDirect Manager/Direct Reports:
Reports to DC General Manager I/II or Assistant General ManagerAccountable for direct supervision of the work activities of others. In addition to personnel issuesincluding selection, termination, performance appraisal and professional development of subordinates.
Travel Requirements:
Typically requires overnight travel less than 10% of the time
Physical Requirements:
Requires intermittent periods during which continuous physical exertion is required, such as walking, standing, stooping, climbing, lifting material or equipment, some of which may be heavy or awkward
Working Conditions:
Typically in a comfortable environment but with regular exposure to factors such as temperature extremes, moving machinery, loud noise, and fumes which cause noticeable discomfort or a moderate risk of accident or illness
Minimum Qualifications:
Must be eighteen years of age or older.
Must be legally permitted to work in the United States.
Preferred Qualifications:
Bachelors Degree concentrating in Operations Management, Business or Supply ChainProficiency in Microsoft Outlook, Word and Excel software applicationsPrevious change management experience (driving, influencing and inspiring change through communication at all impacted levels).Ability to work a flexible schedule.
Must be open to relocation. Because of the nature of Retail Distribution, your flexibility to relocate will translate into increased opportunities for advancement.
Minimum Education:
The knowledge, skills and abilities typically acquired through the completion of a high school diploma and/or GED
Preferred Education:
No additional educationMinimum Years of
Work Experience:2Preferred Years of
Work Experience:
No additional years of experience
Minimum Leadership Experience:
None
Preferred Leadership Experience:
NoneCertifications:NoneCompetencies:Acts with Integrity: Demonstrates responsible, ethical and honest behavior in all Home Depot roles, tasks and responsibilities; models The Home Depot values
Problem Solving:
Reacts quickly and appropriately to problems in the DC; follows-up in a timely manner to issues not immediately resolvable; ties all loose ends
Customer Driven:
Creates a customer-focused environment in which excellent service is provided to all Customers; sees business through the eyes of the Customer
Gets Things Done:
Motivates self and others to accomplish important objectives despite a complex environment and multiple demands; creates a sense of urgency; delegates appropriately
Communicates Effectively:
Communicates clearly and concisely with all audiences; keeps others informed and listens carefully to input and feedback; adapts messages to fit audience
Plans Strategically:
Demonstrates the ability to determine goals, direction and action steps necessary to maximize short-term and long-term
Ground-Engaged:
Demonstrates a comprehensive understanding of The Home Depot business and how his/her actions affect the business; uses this knowledge to make effective business decisions; knows the competition and the industry; foresees future challenges and takes action to address them
Building Relationships:
Establishes trust and credibility with people over time; establishes rapport with people; has smooth working relationships with people inside and outside of the organization
Champions Development:
Seeks knowledge about the strengths and weaknesses of his/her self and Associates; takes steps to maximize development of both self and Associates
Stress Tolerance:
Maintains a positive attitude; maintains a high volume, high quality workload under demanding conditions (e.g., short time frame).
Safety Orientation:
Enforces safety policies and procedures; is a safety role model; holds Associates to a high safety standard.