Abraham B.

Over 6+ years of IT and 4+ years in the Salesforce.com CRM Platform experience both as Certified Administrator and Developer with hands-on experience in automating standard business processes utilizing declarative and programmatic skills. Experience in Salesforce platform development lifecycle, application design patterns, integration patterns, and deployment planning. Good understanding of Salesforce.com CRM and its Development Life Cycle. Experience in SFDC Configurations/Customizations as Administrator and Developer. Quickly adapt to new requirements, leveraging strong communication and technical skills to meet the client requirements to ensure a quality product delivered on expected time frame. Eager to learn new technologies and processes and successfully applying them to projects and operations. Strong project management skills, able to plan, prioritize and meet deadlines. Authorized to work in the United States for any employer (US Citizen).

• Hands-on experience in force.com software solutions, including configuration, coding, integration, testing and deployment.
• Participated in requirements gathering, review functional requirements for the development work.
• Developing customized solutions within the Salesforce platform to support critical business functions and meet project objects, business requirements and company goals.
• Hands-on experience on Salesforce Sales/Service Clouds.
• Good administrative experience in designing Custom objects, Custom tabs, Fields, Pick Lists, Page Layouts, Record Types, Look-Up, Master-Detail relationships, Roll Up summary.
• Generating Report types and dynamic Dashboard configuration.
• Experience implementing Workflows, Process Builder, Flows, and Trigger Framework to satisfy business logic requirements.
• Good understanding of JavaScript, CSS, HTML for implementing Salesforce Lightning Design System (SLDS).
• Experience in writing Apex Classes, SOQL and Lighting Web components (LWC).
• Experience with SFDX and CI/CD technologies.
• Experience in working with Web Services technologies using REST API /JSON.
• Create and execute unit test plans including use cases and creating test data to achieve maximum code coverage for quality software development.
• Capability to maintain a detail-oriented approach while multitasking in a fast-paced environment.
• Experience in working Service Cloud  and Community Cloud.
• Experience in doing code releases using change sets.

I hold a Master of Education degree and have also received additional education in Salesforce, which has equipped me with a thorough understanding of the platform's components, experience in configuring and customizing Salesforce objects and fields, proficiency in programming languages such as Apex and Visualforce, and knowledge of web technologies like HTML, CSS, and JavaScript.