Jobs
>
Grosse Pointe

    Clinical Tech Support Specialist - Grosse Pointe, United States - Together Women's Health, LLC

    Together Women's Health, LLC
    Together Women's Health, LLC Grosse Pointe, United States

    3 weeks ago

    Default job background
    Description

    Overview:

    About the Role:

    The Clinical Technology Support Specialist is responsible for supporting the Clinical Tech team in training, implementing, and optimizing clinical technology initiatives.

    You must have Athena EMR experience to be considered for this role.

    This position is remote with travel. Priority given to MI or IL applicants.

    Responsibilities:

    Oversees, participates, and collaborates on the full implementation lifecycle (discovery, design, building, testing, deployment, and post go-live support) of enterprise-wide clinical applications under the direction of the Director of Clinical Technology.

    • Participates and helps project manage EMR conversions in collaboration with Director of Clinical Technology.
    • Collaborates with cross-functional teams to ensure integration and alignment of workflows to support organizational initiatives.
    • Identifies inefficiencies and opportunities for improvement.
    • Provides operational support for post implementation of clinical software.
    • Helps evaluate, implement, and optimize additional platforms that integrate with EMR to help improve patient and provider experience as well as marketing and RCM.
    • Ability to engage with multiple projects and clinics while managing competing priorities.
    • Adhere to defined project management strategies and guidelines, meeting timelines for milestones and deliverables consistently.
    • Tracks issues and manages change requests, escalating when indicated.
    • Develops and maintains content specific, competency-based training guides.
    • Collaborates on development of organizational best practices for specific applications.
    • Address concerns, feedback, and requests professionally and in a timely manner.
    Qualifications:

    Required Education and Experience:

    • 3+ years experience in a clinical capacity, healthcare operations or healthcare informatics.
    • 3+ years experience with EMR/EHR software Athena experience required.
    • 2+ years experience with EMR implementation and/or conversions.
    • Bachelors Degree (four-year college or technical school) in a clinical or technical discipline, or non-degreed applicants who have equivalent experience.

    Required Knowledge, Skills, and Abilities:

    • Proficient with Microsoft Office products including Word, Excel, PowerPoint, and Teams.
    • Strong technical skills.
    • Excellent organization and communication skills.
    • Clinical application support experience preferred.
    • Analytical and problem-solving abilities to evaluate and re-engineer existing workflows.
    • Applied knowledge of direct care and clinical operations.
    • Medical terminology, processes, forms, and technology.
    • Data privacy practices and laws.
    • In-depth knowledge of EHR systems and regulatory requirements.

    Travel: 30% US based, to practice locations, overnight travel required. Some travel is required with short notice and may require weekend, late morning, or late evening travel.

    Why Together Womens Health (TWH)?

    Because we do things a bit differently here. Were a rapidly growing network of Obstetrics and Gynecology practices, and while its important to know what we are, its more important to know what drives us - our mission is to improve the lives of our healthcare partners and their patients. Our actions speak louder than those words. We invest in our talented teams and our connection to our core values last longer than a quick glance through the employee handbook - we live them every day TWH is a place where careers thrive for those who believe the right team can achieve anything.

    The Together Story

    Together Womens Health (TWH) was created to be a leading network of integrated womens healthcare providers. Our business solutions combine good medicine and a strong infrastructure to continuously improve care across Ob-Gyn and other womens health-centered practices. In partnering with physician groups, TWH manages support services that foster growth for private practices and nourish their ability to provide the best total care to their patients.

    Recognizing a commonality among clinicians in the evolving womens health sector, where a lack of scale affects their ability to provide more robust care and diverse services, was the motivation for their connected care model. Together Womens Health was founded in 2020 as a platform for elevating private obstetrics and gynecology practices to their full potential.

    Our objective is to empower physicians so that they can better serve their patients. We invest heavily in building and maintaining a culture to be the employer of choice, cultivating a community of providers and resources, which in turn enriches the patient experience and strengthens doctor-patient relationships. With the combined leadership of expert physicians, an experienced leadership team, a world-class board of directors, and a strategic financial partner, Shore Capital Partners, TWH puts our medical affiliates at the forefront of innovation in womens health.

    OUR MISSION

    To improve the lives of our healthcare partners and their patients.

    OUR VALUES

    Trust - We operate with integrity each day by doing the next right thing for the patient and the business.

    Respect - Its not what you say, its how you make them feel. We listen and always care.

    Collaboration - We are one team with a shared vision of success. No one of us is as effective as all of us.

    Inspired - We bring enthusiasm and passion to the workplace. We believe we can achieve anything.

    Accountability - We are responsive and keep our promises to our patients, our partners, and one another.

    Excellence - We are committed to exceeding expectations and advancing the patient experience in all that we do.

    Whats in it for you?

    We offer competitive compensation, a comprehensive benefits package including healthcare benefits generous PTO, and a 401K to mention a team of smart and friendly coworkers

    Together Womens Health (TWH) is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

    #TWH123



  • Valley National Bank Wayne, United States

    Responsibilities include but are not limited to: · - Update and maintain Customer Information Files via requests from all areas of the bank regarding address changes, name changes, privacy, etc. · - Provide support to other system users to ensure accurate updates to the Customer ...


  • Intellicomm Inc. Wayne, United States

    **Primary Responsibilities**: · - Provide technical assistance and support for incoming queries and issues related to our online services. · - Understanding customer needs and assisting with product selection, purchases, and sign up. · - Assist customers with online sign up and s ...


  • Triangle Services Garden City, United States

    **About Triangle Services**: Triangle Services is a family owned and run business that provides facilities and aviation management services for Fortune 500 companies and local businesses. Our winning team has a service record spanning over sixty years of excellence & success. Tri ...


  • The Misch Group Sterling, United States

    **Responsibilities** · As a Customer Support Specialist, you will deliver customer satisfaction by resolving technical issues and meeting end-users' needs. Here are some of the primary responsibilities you will have as a Customer Support Specialist: · - Make outbound service call ...


  • Peraton Sterling, United States

    **About Peraton** · **Responsibilities** · **Responsibilities** · As a Customer Support Specialist, you will deliver customer satisfaction by resolving technical issues and meeting end-users' needs. Here are some of the primary responsibilities you will have as a Customer Support ...


  • McQuilling Partners Garden City, United States

    **PURPOSE** · McQuilling Partners, Inc., a privately-owned marine services company, providing transportation services to clients in the shipping, commodity and financial services industries has an opening for an **IT Systems Support Specialist** to work out of its Garden City, NY ...


  • BJC HealthCare Farmington, United States Full time

    Additional Information About the RoleThis is a 40 hour per week Community Outreach Case Worker position · You will assist clients by linking them to community resources, such as housing and food assistance · You will work out in the communities with clients daily (you do not work ...


  • Together Women's Health, LLC Grosse Pointe, United States

    Overview: · About the Role: · The Clinical Technology Support Specialist is responsible for supporting the Clinical Tech team in training, implementing, and optimizing clinical technology initiatives. · You must have Athena EMR experience to be considered for this role. · This po ...


  • BJC HealthCare Farmington, United States Part time

    Additional Information About the RoleThis is a 24 hour per week Community Outreach Case Worker position · You will assist clients by linking them to community resources, such as housing and food assistance · You will work out in the communities with clients daily (you do not work ...


  • Together Women's Health, LLC Grosse Pointe, United States

    Overview: · About the Role: · The Clinical Technology Support Specialist is responsible for supporting the Clinical Tech team in training, implementing, and optimizing clinical technology initiatives. · You must have Athena EMR experience to be considered for this role. · Thi ...


  • Together Women's Health, LLC Grosse Pointe, United States

    Overview: · About the Role: · The Clinical Technology Support Specialist is responsible for supporting the Clinical Tech team in training, implementing, and optimizing clinical technology initiatives. · This is a hybrid role. · Responsibilities: · Oversees, participates, and ...


  • Together Women's Health Llc Grosse Pointe, United States

    Overview: · About the Role: · The Clinical Technology Support Specialist is responsible for supporting the Clinical Tech team in training, implementing, and optimizing clinical technology initiatives. · You must have Athena EMR experience to be considered for this role. · Thi ...


  • Live Automation Sterling, United States

    Job Summary: · **Responsibilities**: · - Develop and execute sales strategies to achieve company goals · - Identify new business opportunities and target markets · - Build and maintain relationships with key clients and accounts · - Conduct market research to analyze trends and c ...


  • NovaWorks Garden City, United States

    System Administration, 1st-Level Support, 2nd-Level Support, VMware, Active Directory, IT, Microsoft Windows Server, Microsoft Windows 10, IT Support, Desktops, Hardware, Configuration · We are an internationally operating pharmaceutical company with headquarters in Greven and si ...

  • Michaels Stores

    Support Specialist

    3 days ago


    Michaels Stores Hamtramck, United States

    Support Specialist page is loaded **Support Specialist** · **Support Specialist** · locationsShelby Township Mile Rd time typePart time posted onPosted Today job requisition idR Store - DET-SHELBY TOWNSHIP, MI**We're here for the Makers Come be a part of the team where innovati ...


  • Velocity Enterprises Clawson, United States

    About the Company · We are a regionally based, nationally operating system integrator and service provider in the field of telecommunications. The company has over 20 years of experience in the design, provision, installation, and support of complete telecommunications networks f ...


  • Cascade Ventures Ferndale, United States

    The company Kaiserswerther Diakonie is currently offering this job in Düsseldorf. If you are currently looking in the field of education, you should take a look at the details on the company's website. There you will find detailed information about the position and the company. · ...

  • Matrix Dynamics

    Forklift Driver

    3 days ago


    Matrix Dynamics Grosse Pointe, MI, United States Freelance

    AIDe PersonalService - for over 30 years, we have been the specialist for temporary staffing and recruitment. We are a successful owner-managed company for personnel services in the fields of AUTOMOTIVE, AVIATION, ELECTRICS, HEALTHCARE, HOSPITALITY, INDUSTRIES, LOGISTICS, and OFF ...


  • Stellar Enterprises Grosse Pointe Park, United States

    Your job description: · Are you interested in using your math skills in the business world? Then become a Business Informatics Specialist (m/f/d) at Siemens in Grosse Pointe Park. This program offers you the best of both worlds by combining business and applied computer science. ...


  • Aperia Technologies Hamtramck, United States

    **Customer Support Specialist** · at Aperia Technologies, Inc Remote Aperia Technologies is unlocking a new era of efficiency & profitability for commercial vehicle fleets by developing innovative tire in?ation hardware & analytics solutions. Inventors of the award-winning Halo ...