- Serve as primary point of contact for all customers from initiation through completion of the service job.
- Communicate status of service job to customer, including description, status, and cost of work being performed.
- Assign service jobs to Technicians and oversee job progress to completion.
- Ensure all required parts and supplies are available to Technicians in order to complete service job.
- Ensure service performed is appropriate and in compliance with company safety and standard operating procedures.
- Ensure quality control of complete process.
- Create final customer invoice with complete explanation and charges for work performed, and review invoice with customers.
- Ability to utilize the available time to organize and complete work within given deadlines.
- Ability to communicate in writing clearly and concisely.
- Ability to communicate effectively with others using the spoken word.
- Ability to take care of the customers' needs while following company procedures.
- High School Graduate or General Education Degree (GED) and three to seven years related experience. Associates or Bachelors Degree strongly preferred.
- Prior customer service experience in an automotive or heavy-duty engine repair environment preferred.
- Prior supervisory experience preferred.
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Service Advisor
1 week ago
FusionWorks Lubbock, United StatesAbout Us: · We are a company in Lubbock that specializes in providing exceptional automotive services to our customers. Our team is dedicated to ensuring that every customer receives top-notch care and satisfaction. · Job Description: · - Actively receive and perform initial insp ...
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Service Advisor
1 week ago
Love's Travel Stops & Country Stores Lubbock, United StatesReq ID: Address: 4221 N Interstate 27 Lubbock, TX, 79403 Benefits: - Paid Time Off - Flexible Scheduling - 401(k) 100% match up to 5% - Medical/ Dental/ Vision Insurance after 30-days - Competitive Pay - Career Development - Quarterly Bonus Service Advisor, Customer Service, Advi ...
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Service Advisor
1 week ago
McGavock Nissan of Lubbock Lubbock, United StatesJob Description · Job DescriptionOur busy car dealership has a service center to better serve our customers and to provide in-house warranty fulfillment on previous car sales. To ensure optimum customer service, we're hiring a Service Advisor to work one-on-one with our clients. ...
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service advisor
1 week ago
AUTO INC Lubbock, United StatesJob Details · Job Location · Spirit CDJR - Lubbock, TX · Description · Job Summary · Communicate with and assist customers with their vehicle needs and perform duties assigned to ensure the service on vehicles are completed efficiently and professionally. · Essential FunctionsGre ...
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service advisor
6 days ago
AUTO INC Lubbock, United StatesJob Details · Job Location · Frontier DCJR Fiat - Lubbock, TX · Description · Job Summary · Communicate with and assist customers with their vehicle needs and perform duties assigned to ensure the service on vehicles are completed efficiently and professionally. · Essential Funct ...
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Service Advisor
1 week ago
Stewart & Stevenson Lubbock, United StatesOverview: · Responsible for serving as the primary contact and source of information for all services provided to customers by the service department. Oversee departmental service assignments. · Responsibilities: Serve as primary point of contact for all customers from initiati ...
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Automotive Service Advisor
1 week ago
Group 1 Automotive, Inc. Lubbock, United StatesGene Messer Toyota is part of the fast growing Group 1 Automotive, a leader in automotive retail sales and service. We are growing and looking for Quality, Experienced Automotive Service Advisors to work with our Quality Dealership representing a Qua Service Advisor, Automotive, ...
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Automotive Service Advisor
1 week ago
Group 1 Automotive Lubbock, United StatesOverview · Gene Messer Toyota is part of the fast growing Group 1 Automotive, a leader in automotive retail sales and service. · We are growing and looking for Quality, Experienced Automotive Service Advisors to work with our Quality Dealership representing a Quality Product Our ...
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Automotive Service Advisor
1 week ago
Group 1 Automotive Lubbock, United StatesGene Messer Toyota is part of the fast growing Group 1 Automotive, a leader in automotive retail sales and service. · We are growing and looking for Quality, Experienced Automotive Service Advisors to work with our Quality Dealership representing a Quality Product Our Service Adv ...
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Employee (m/f/d) Customer Service Representative
2 weeks ago
Neptune Enterprises New Deal, TX, United States FreelanceOur **Munich branch** is currently seeking a **Customer Service Representative (m/f/d)** for a position in **Ismaning** starting as soon as possible. · **Your responsibilities as a Customer Service Representative (m/f/d)**: · - As a Customer Service Representative, you will be re ...
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HVAC TB Mech
5 days ago
Johnson Controls International Lubbock, United StatesWhat you will do · Do you have HVAC experience? We are looking for HVAC systems mechanics who have worked in light commercial and/or heavy commercial markets to join our team to work with the most advanced heavy commercial and industrial cutting-edge equipment. · We provide facto ...
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Texas Tech University Lubbock, United StatesProvides advanced academic, educational, and career advising for all students, fostering lasting and beneficial relationships. Participates in college and university efforts to recruit, retain, and graduate a diverse and successful student body, whil Advisor, Health, Senior, Prof ...
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Student Success Coach
1 week ago
Texas Tech University Lubbock, United StatesPosition Description · Performs Academic Advising, educational, professional, or other advanced Academic Advising or training at the individual or group level as appropriate. Responsibilities may include assisting in the analysis of special and/or complex problems. May supervise ...
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patient experience advisor
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UMC Health System Lubbock, TX , USA, United StatesWe've learned that what is best for patients is also best for employees. Learn more about why we are one of the Best Companies to Work for in Texas. · Job Summary · This Patient Experience Advisor is responsible for strengthening our culture of service, specifically by assisting ...
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Analytical Chemist
5 days ago
Diedre Moire Corp. Lubbock, United StatesChemist Lab Equip Expert HPLC LCMS - Lubbock, TX · Analytical Chemist Consultant Advisor Laboratory Lab Technician Field Service Customer Support Method Development Chemistry Metrology GCMS LCMS HPLC Chromatography Spectrometry Metrologist Validation _ . · Join large research fac ...
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Wealth Administrator
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Hilltop Holdings Lubbock, United StatesJob Description · Benefit highlights: 11 Paid Holidays, 15+ days of PTO, 401k Matching, Health Benefits, and more · The Wealth Administrator is responsible for the administration of trust and investment agency accounts according to each account s governing instrument and pursua ...
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Academic Advisor
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Texas Tech University Lubbock, United StatesLubbock · Academic Advisor · 36949BR · Honors College · Position Description · Performs academic advising, educational, professional, or other basic academic advising or training at the individual or group level as appropriate. Work is performed under supervision with perform ...
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Tax Associate
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ATLAS Navigators LLC Lubbock, United StatesATLAS Navigators, LLC is an accounting, tax and consulting firm that is looking for someone who fits our culture, vision, work ethic and team. ATLAS stands for Advisors That Listen And Serve and our people strive to embody that saying every day. We are a solutions-based firm that ...
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Managed Services Specialist
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Bow and Arrow Holdings, LLC Lubbock, United StatesCompensation: $70,000 Salary + Commission (with no commission caps) with a potential for a 150k+ annual income. · This position is onsite and located in Lubbock, TX area. · Company Overview: · With over 20 years of experience and a nationwide presence, our client, an IT Manag ...
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Advisor - Residence Life Student Leadership
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Texas Tech University Lubbock, United States36800BR · Extended Job Title: · Advisor - Residence Life Student Leadership · Position Description: · Advises individuals and provides guidance services. This title will require an extended, descriptive title. · Requisition ID: · 36800BR · Travel Required: · Up to 25% · ...
Service Advisor - Lubbock, United States - Kirby Corporation
Description
Responsible for serving as the primary contact and source of information for all services provided to customers by the service department. Oversee departmental service assignments.
Education/Experience:
Computer Skills:
Proficient in Microsoft Office applications (Word, Excel, Outlook). Prior experience with JD Edwards
service system preferred.
Working Conditions:
Office and shop environment. Shop environment may not have air conditioning.
