Jobs
>
San Antonio

    Call Center Representative - San Antonio, United States - Conduent

    Conduent
    Conduent San Antonio, United States

    1 week ago

    Default job background
    Description

    Call Center Representative (Onsite) Training Starts June 17th,2024

    $15.00/HR & $16.00/HR Bilingual

    Great Benefits & Weekend's Off

    3 Weeks PAID TRAINING

    Summary:


    As a Call Center Representative, you will be supporting our client's customers as a first point of contact and resolving questions concerning their accounts.

    We will rely on you to actively listen to our clients' customers, by utilizing your customer service experience, passion, and creativity to meet their needs and deliver a world-class experience across every interaction you have with them.


    In this role, you will not only be there to help customers with their account issues, via telephone, email and/or website inquiries from our valued customers but also provide them with exceptional service.


    What you will be doing:

    • Respond to all tolling and/or administration related customer inquiries by utilizing information learned during training and resources available through people, customer records, and knowledge management systems.
    • Identify customer needs to ensure the customer is provided complete and accurate information.
    • Process required transactions via mainframe or web-based applications.
    • Submit research requests in a concise yet accurate manner.
    • Maintaining a thorough knowledge of the company and client programs, policies, and technology.
    • Communicate effectively in a warm and empathetic manner.
    • Adhere to confidentiality requirements and laws to ensure information is disseminated only to authorized individuals.
    • Maintaining a thorough knowledge of the company and client programs, policies, and technology.
    • Providing support to other positions/operations in cases of heavy workloads or absences.

    What you get:

    • Full Time Employment
    • Hourly rate of
      $15.00 starting on day one.

    • Weekend's OFF

    • Paid Training
    • Career Growth Opportunities
    • Full Benefit Options
    • Great Work Environment

    People who succeed in this role have: The ability to convey complex information in clear and concise terms to ensure customer understanding.


    • Strong work ethic.
    • Effective and accurate written and verbal communication skills.
    • Effective problem-solving skills.
    • Customer Service Experience
    • Can navigate multiple applications and research solutions with ease.
    • Love helping people and guiding them to the best solution for their issue.
    • Are excited by innovative technology.
    • Provide calm conflict resolution and problem resolution for frustrated customers.
    • Can work in a structured environment for the duration of your allotted, full-time schedule taking high-volume calls from customers.
    • Can commit to 100% attendance for three to five weeks of paid training.

    Requirements

    • Must be at least 18 years of age or older.
    • Must have a High School Diploma, or equivalent.
    • Must be able to successfully pass a criminal background check.
    • Must pass Customer care assessment.
    Join a rapidly growing organization that can support your career goals

    Apply Today

    Pay Transparency Laws in some locations require disclosure of compensation and/or benefits-related information.

    For this position, actual salaries will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance.

    In addition to base pay, this position, based on business need, may be eligible for a bonus or incentive.

    In addition, Conduent provides a variety of benefits to employees including health insurance coverage, voluntary dental and vision programs, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO) or vacation and/or sick time.

    The estimated salary range for this role is $minimum $ $midpoint.$15.00
  • TKC Holdings

    Call Center Representative

    2 days ago

    TKC Holdings San Antonio, United States Full time

    Overview · Are you looking for a career with premium benefits and the potential for growth? At IC Solutions, a subsidiary of TKC Holdings Inc., we've created something special, a better place to work and grow. Many employees start just expecting a paycheck but end up with a rewar ...

  • SENTA Partners

    Call Center Representative

    4 days ago

    SENTA Partners San Antonio, United States

    · The Call Center Representative is an active role which includes support in the areas of customer service and patient communications. This individual is primarily responsible for scheduling patients with clinic physicians. The Call Center Representative works under direct super ...

  • Endorse Infinity

    Call Center Representative

    2 weeks ago

    Endorse Infinity San Antonio, United States

    Job Description · Job DescriptionDescriptionAbout Endorse Infinity: · At Endorse Infinity, we're not just a social media marketing company; we're your partners in digital success. With a passion for innovation and a commitment to excellence, we've been helping businesses of all ...

  • CentroMed San Antonio

    Call Center Representative

    4 days ago

    CentroMed San Antonio San Antonio, United States

    Job Type · Full-time, Part-time · Description · Work is On-sight · Full-time Mon- Friday 8:00- 5:00 · Part-time Mon- Thurs 8:00-2:00 · COMPANY OVERVIEW · CentroMed is 501(c) (3) non-profit organization that provides healthcare for all populations is a primary care provider and Fe ...

  • USAA

    Call Center Representative

    1 week ago

    USAA SAN ANTONIO, United States

    Why USAA? · Let's do something that really matters. · We have an important mission: serving the members of the military community and their families. It's both a chance to say thank you and the opportunity to put your talents to work in a meaningful way. To do it right, we need t ...

  • USAA

    Call Center Representative

    6 days ago

    USAA San Antonio, United States

    Why USAA? Let's do something that really matters.We have an important mission: serving the members of the military community and their families. It's both a chance to say thank you and the opportunity to put your talents to work in a meaningful way. To do it right, we need the ri ...

  • El Centro Del Barrio

    Call Center Representative

    6 days ago

    El Centro Del Barrio San Antonio, United States

    Job Description · Job DescriptionDescription:Work is On-sight · Full-time Mon- Friday 8:00- 5:00 · Part-time Mon- Thurs 8:00-2:00 · COMPANY OVERVIEW · CentroMed is 501(c) (3) non-profit organization that provides healthcare for all populations is a primary care provider and Feder ...

  • Elevation Academy

    Call Center Representative

    6 days ago

    Elevation Academy San Antonio, United States

    Job Description · Job DescriptionJob Title: Call Center RepresentativeLocation: San Antonio, TXDepartment: Customer ServiceJob OverviewWe are seeking a dedicated and customer-focused Call Center Representative to join our team. The successful candidate will be responsible for han ...

  • Randolph-Brooks Federal Credit Union

    Call Center Representative: Collector

    1 week ago

    Randolph-Brooks Federal Credit Union San Antonio, United States

    As a Collector, you will make outbound calls and receive inbound calls from members who have gone delinquent on their loan(s) in an effort to negotiate payment plans and/or obtain payments, while providing excellent and considerate member service. Es Collector, Call Center, Repre ...

  • AtWork Group

    Bilingual Call Center Representative

    1 week ago

    AtWork Group San Antonio, United States

    Job Title: Bilingual Call Center Representative (Spanish) · Job Type: Full-time / Part-time · Location: San Antonio, TX (South Side) · Company Overview: AtWork Medical is a dynamic and growing company that connects clients and customers through our call center services. We are ...

  • A-Line Staffing Solutions

    Hybrid Call Center Representative

    13 hours ago

    A-Line Staffing Solutions San Antonio, United States

    Job Description · Job DescriptionJob Title: Hybrid Call Center Representative · Pay: $19 an hr | Bi-weekly · Job Type: Remote · Start Date: July 15th, 2024 · Shift Options: · ***HYBRID POSITION: 3 DAYS ONSITE/2 DAYS VIRTUAL*** · TRAINING SCHEDULE will be 8:00am - 4:00pm CST M-F. ...

  • USAA

    Claims Contact Center Representative

    22 hours ago

    USAA San Antonio, TX, United States

    Why USAA? · Let's do something that really matters. · We have an important mission: serving the members of the military community and their families. It's both a chance to say thank you and the opportunity to put your talents to work in a meaningful way. To do it right, we need ...

  • RBFCU

    Call Center Representative: Collector

    1 week ago

    RBFCU San Antonio, United States Full time

    Job Description and Requirements · As a Collector, you will make outbound calls and receive inbound calls from members who have gone delinquent on their loan(s) in an effort to negotiate payment plans and/or obtain payments, while providing excellent and considerate member servic ...

  • The Mariachi Connection Inc

    Sales/Call Center Representative

    6 days ago

    The Mariachi Connection Inc San Antonio, United States

    Job Description · Job DescriptionPosition Overview · Seeking Retail /Call Center Sales Rep to provide excellent customer service to all customers on the phone and in the store. All customers should be treated with the highest courtesy and professionalism. · Essential Job Function ...

  • Fresh Form Draft

    Call Center Representative

    2 weeks ago

    Fresh Form Draft San Antonio, United States

    Call Center Representative · Department: Endorse Infinity · Employment Type: Full Time · Location: San Antonio, TX · Compensation: $18 - $27 / week · Description · About Endorse Infinity: · At Endorse Infinity, we're not just a social media marketing company; we're your par ...

  • Conduent State & Local Solutions, Inc

    Call Center Representative

    3 weeks ago

    Conduent State & Local Solutions, Inc San Antonio, United States

    Call Center Representative (Onsite) Training Starts June 17th,2024 · $15.00/HR & $16.00/HR Bilingual · Great Benefits & Weekend's Off · 3 Weeks PAID TRAINING · Summary: · As a Call Center Representative, you will be supporting our client's customers as a first point of contact an ...

  • TaskUs

    Call Center Representative

    1 day ago

    TaskUs New Braunfels, United States Full time

    About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fast ...

  • Conduent

    Call Center Representative

    3 weeks ago

    Conduent San Antonio, United States

    Job Description · Call Center Representative (Onsite) Training Starts June 17th,2024 · $15.00/HR & $16.00/HR Bilingual · Great Benefits & Weekend's Off · 3 Weeks PAID TRAINING · Summary: · As a Call Center Representative, you will be supporting our client's customers as a ...

  • Randolph Brooks Federal Credit Union

    Contact Center Representative: Consumer Lending

    1 day ago

    Randolph Brooks Federal Credit Union San Antonio, United States

    The Consumer Lending Representative will have the ability to work from home after a period of training and performance evaluations (time frame may vary). Training will take place at the RBFCU Administrative Service Center: 1 IKEA-RBFCU Pkwy., Live Oa Lending, Representative, Reta ...

  • Randolph-Brooks Federal Credit Union (RBFCU)

    Contact Center Representative: Consumer Lending

    12 hours ago

    Randolph-Brooks Federal Credit Union (RBFCU) San Antonio, United States

    Job Description and Requirements · The Consumer Lending Representative will have the ability to work from home after a period of training and performance evaluations (time frame may vary). Training will take place at the RBFCU Administrative Service Center: 1 IKEA-RBFCU Pkwy., L ...