Jobs
>
Louisville

    Call Center Representative - Louisville, United States - SENTA Partners

    Default job background
    Description


    The Call Center Representative is an active role which includes support in the areas of customer service and patient communications. This individual is primarily responsible for scheduling patients with clinic physicians. The Call Center Representative works under direct supervision to create a favorable impression with customers and ensures that a high level of quality customer service is delivered.

    Major Duties and Responsibilities:
    • Schedule patient appointments as soon as possible
    • If insurance is to be utilized, ensure that appointments are scheduled with physicians participating on plan.
    • Answer assigned telephone lines in a timely manner and route calls to the proper destination.
    • Advise patient of clinic policy and financial obligation.
    • Obtain insurance information (request copy of card) and referral when appropriate.
    • Obtain and enter into the computer complete patient demographic information.
    • Inform patients of our clinic policy in reference to payment and insurance.
    • Verify insurance and obtain referral when required.
    • Input demographic information into computer for all new patients (to include any pertinent information such as insurance, referral, etc.)
    • Verify demographic information on return patients not seen within last 3 months and correct in computer system.
    • Contact insurance companies and verify eligibility and benefits.
    • Other duties as assigned.
    Requirements
    • High School Diploma or General Education Degree (GED) required.
    • Knowledge of standard clinic practices, policies and procedures.
    • Six months of customer service or call center experience preferred.


  • AAA - The Automobile Club Louisville, United States

    Call Center Representative - Roadside Assistance. As a AAA Roadside Assistance Call Center Representative, you are the first point of contact for our valued members facing distress on the roads. As part of a fast-paced 24/7 operation, you'll have the Roadside, Call Center, Repres ...


  • CornerStone Staffing Louisville, United States

    Calling all Louisville, KY Residents CornerStone Staffing is hiring for one the largest specialty pharmacies in the US We are currently seeking Call Center / Customer service candidates to start ASAP APPLY TODAY Location: Louisville, KY P Call Center, Representative, Technology, ...


  • Luxury Bath Technologies Louisville, KY, United States

    Got2BeBaths is one of the fastest growing brands in the acrylic bath remodeling industry. We are looking for quality people to join our winning team. Our goal is simple, to beautify bathrooms across North America by manufacturing and installing attractive, durable and maintenance ...


  • American Automobile Association Louisville, United States Full time

    Call Center Representative - Roadside Assistance · As a AAA Roadside Assistance Call Center Representative, you are the first point of contact for our valued members facing distress on the roads. As part of a fast-paced 24/7 operation, you'll have the rewarding opportunity to de ...


  • Rose International Jeffersonville, United States

    Date Posted: 04/22/2024 · Hiring Organization: Rose International · Position Number: 462721 · Job Title: Service Center Representative - Eligibility Specialist · Job Location: Jeffersonville, IN, USA, 47130 · Work Model: Onsite · Shift: Mon-Fri 8:00AM-4:30PM (30 min lunch) ...


  • Luxury Bath Technologies Louisville, United States

    Job Description · Job DescriptionGot2BeBaths is one of the fastest growing brands in the acrylic bath remodeling industry. We are looking for quality people to join our winning team. Our goal is simple, to beautify bathrooms across North America by manufacturing and installing at ...


  • Medasource Louisville, United States

    *Telecom Operator (3rd Shift)* · *6-month contract* · *Shift: 3rd Shift (9:30 pm - 6:00 am)* · *Job Description*: · As a Telecom Operator, you will be responsible for efficiently handling and transferring calls for all Norton Hospital locations. Additionally, you will play a c ...


  • Abacus Louisville, United States

    Job Description · Job DescriptionAT LEAST 1 YR CALL CENTER EXPERIENCE REQUIRED (remote experience is OK) this is not a remote position · Handle telephone customer service inquiries in a fast-paced environment while being efficient, professional, and courteous always. Responsible ...


  • Abacus Louisville, United States

    Job Description · Job DescriptionJOB SUMMARY · Handle telephone customer service inquiries in a fast-paced environment while being efficient, professional, and courteous always. Responsible for analyzing account to aid and information to customers concerning billing issues, sign ...

  • Titan Industries

    Call Center Agent

    3 weeks ago


    Titan Industries Maryhill Estates, KY, United States Freelance

    At Maryhill Estates, KY, the success of the Tabel Group is not only due to our customers, but also to our nearly 3,000 employees. We are a strong team with short decision-making processes, flat hierarchies, and a lot of enthusiasm. With our many years of experience in the market, ...

  • Infinity Systems

    Sales Assistant

    3 weeks ago


    Infinity Systems Sycamore, OK, United States Freelance

    Sycamore, OK 'Headhunting for the Best GmbH is your recruitment and executive search specialist in the areas of consumer goods, fashion, and lifestyle. Our clients are among the most successful and innovative companies in the market. We find the right candidate for companies and ...


  • Johnson Controls International Louisville, United States

    Be part of the future · We are one team, dedicated to working collaboratively to create purposeful solutions that propel the world forward. We hope you will join our diverse team of top people – you bring your talent, and we'll give you the space and opportunities to grow and su ...


  • Titan Medical Group Louisville, KY, United States Temporary

    Titan Medical Group is seeking a travel Respiratory Therapist for a travel job in Louisville, Kentucky. · Job Description & Requirements · Specialty: Respiratory Therapist · Discipline: Allied Health Professional · Start Date: ASAP · Duration: 13 weeks · 36 hours per wee ...


  • Johnson Controls International Louisville, United States

    What you will do · Receive service calls from Service Resource Center, including a brief description of equipment/system malfunctions. Contact customer representative and ascertain equipment/systems problems. Perform service and repairs on sprinkler systems for commercial, indus ...


  • UofL Health Louisville, KY, United States

    We are hiring at the UofL Health Brown Cancer Center – Medical Center Northeast · Location: · 2401 Terra Crossing Blvd. Louisville, KY 40245 · Shift: 1st Shift (5 days, 8hrs); flexible hours · About Us: · UofL Health – Brown Cancer Center is an academic cancer center affiliated ...


  • Norton Medical Group Louisville, United States

    Job Description · Pediatric Anesthesia Associates located in Louisville, Kentucky, is currently recruiting physicians to join its growing metropolitan practice. · About the Position · Private practice, with an academic affiliation with the University of Louisville · Provide cover ...


  • UofL Health Louisville, KY, United States

    We are Hiring a Clinical Educator for Imaging at Jewish Hospital $10,000 Sign On Bonus Available · About Us · UofL Health is a fully integrated regional academic health system with seven hospitals, four medical centers, nearly 200 physician practice locations, more than 700 provi ...


  • CornerStone Staffing Louisville, United States

    Exciting Opportunity: Customer Service Representatives Needed in Louisville, KY · Join one of the largest independent specialty pharmacies in the US as a Customer Service Representative. This position offers remote work after training. · Location: Louisville, KY 40219 · Pay: $17/ ...

  • Concentra

    Physician PRN

    1 week ago


    Concentra Louisville, United States

    Overview · Are you ready to take your career to new heights? At Concentra, you will be a vital member of our patient care team and play a crucial role in providing exceptional care to our patients. Our mission is to improve the health of America's workforce, one patient at a time ...


  • Norton Healthcare Louisville, United States

    Responsibilities · The Clinical Pharmacist Specialist role is to provide evidence based collaborative patient centered care to Norton Healthcare patients. The clinical pharmacist specialist optimizes medication therapy by championing and developing system wide strategies that lea ...