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    Raleigh - Work at Home Customer Service Representative - Listedbuy

    Listedbuy
    Listedbuy Raleigh, United States

    6 days ago

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    Description

    **Raleigh - Work at Home Customer Service Representative**

    Dec 21, 2021

    Concentrix At Concentrix we are fanatical about our staff and clients.

    ---We are tenacious in our pursuit of excellence and of high quality service.
    --We're not afraid of being bold and disruptive in the marketplace and we like shaking things up.
    --We take our values seriously and they are threaded into everything that we do - we are ONE CONCENTRIX. -Join

    us and BE the Difference for the world's best brands Basic Qualifications-A high energy, positive individual who takes ownership of customer interactions with a dedication to provide the right solutions for their product needs. -Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

    -Demonstrated telephone skills, including the ability to use the phone system and to control call direction and duration. -Demonstrated ability to write in the local and regional languages as well as English. -Excellent verbal communication skills, including clear, crisp speech. -Excellent judgment and decision-making skills. -Demonstrated ability to maintain a high level of customer service and to respond promptly and effectively to customer concerns or issues; experience using a CRM system logging customer queries.

    -Recognized local education qualification equivalent to a high school diploma, college degree preferred. -Demonstrated ability to type at least twenty-five (25) words per minute. Supplier will validate each Advisor's ability to type at least twenty-five (25) words per minute by a standardized typing test provided by the Supplier. -Strong basic foundation using computer hardware and software. -Experience providing sales and/or customer service in a previous role for 1-2 years. -Good listening skills. -High attention to detail. KEY CHARACTERISTICS: -Empathetic and Customer Focused-Self Starters-Ambitious-Enthusiastic-Confident-Attention to Detail-Proactive-Multitask-Mature enough to sustain through initial learning curve-Experience in high-volume Contact Centers or Call Centers-Communicate effectively and succinctly-Deal with ambiguity effectively-Ability to Problem Solve-Ability to handle fast pace inbound Call Center environment.

    -Product Sales Specialists should also possess prior sales experience, motivated by specific revenue goals and metrics accomplishment. -

    **Type:** Job

    **Location:** Raleigh, NC

    **Company:** Concentrix

    Posted by T **Ad saved** See your ads .

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