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    Customer Service Representative - Raleigh, United States - General Company

    General Company
    General Company Raleigh, United States

    1 week ago

    Default job background
    Description

    ** Customer Service Representative**

    Customer Service Raleigh, North Carolina

    **Description**

    Your main responsibilities will include:

    Receiving and assigning maintenance requests in compliance with environmental and OSHA regulations and company policies

    Maintaining resident service database

    Organize and maintain the service area

    Maintain parts and inventory

    Operate a multi-line telephone system and providing excellent customer service to our residents.

    Successful candidates should have at least one year of general office work in a computerized environment, have excellent customer services skills, exceptional communication (both verbal and written) and be extremely organized. Warehouse experience is plus

    **GSC believes in and fosters a diverse and inclusive environment that is reflected in our communities and team members**.

    **Vision**: To be a first-class provider of apartment homes and apartment management services.

    **Mission**: To exceed the expectations of our residents in satisfying their community apartment needs. Our guiding principles are trust, honesty, integrity and ethical conduct. We believe that sensitivity and responsiveness to our residents are necessary to the growth and long-term success of our company.

    GSC offers **competitive compensation** along with a full benefits package:

    Health, Dental, Vision, and Life Insurance

    401(k) and HSA Match

    Paid Holidays, Paid Sick and Paid Vacation

    Short and Long Term Disability Insurance

    Pet Insurance

    Identity Theft Protection

    Legal Resources

    A valid driver's license and proof of insurance required, along with a passing criminal background check and pre-employment drug testing.

    EOE

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