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    Director of Accounts, Client Services - Washington, United States - DSPolitical

    DSPolitical
    DSPolitical Washington, United States

    3 weeks ago

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    Description

    Job Description

    Job Description

    We're looking for an ambitious candidate with exceptional problem-resolution skills that will contribute value in a dynamic, client-centered environment and join DSPolitical's Client Services team As a Director of Accounts, you will develop enduring client relationships and be committed to driving their business forward by developing strategic recommendations that execute against clients' online objectives.

    Who Are We?

    DSPolitical pioneers the best integration of data and technology to persuade audiences and deliver wins for Democratic and progressive candidates, causes, and issues with the most efficient and effective digital advertising campaigns in politics and issue advocacy.

    DSPolitical doesn't just offer solutions -- we create them. Our team works hand-in-hand to develop and deploy leading-edge solutions, uniquely crafted to reach the audiences our clients need to be successful in both the public affairs and political arenas.

    DSPolitical works hard to provide our clients with innovative solutions based on the diverse perspectives of our team. To that end, we're committed to recruiting team members from a wide range of backgrounds and experiences. DSPolitical is an equal opportunity employer. We encourage applicants of all races, colors, gender identities, religions, ages, sexual orientations, national and ethnic origins, disabilities, marital status, veteran status, and all backgrounds. DSPolitical job offers are contingent on the results of a background check.

    We're always looking for exceptional people to join our team. If this sounds like you, please apply

    Essential Functions, Duties, and Responsibilities:

    • Ensures smooth operations between associates and other departments
    • Manage media planning and buying process (including RFPs, plan presentation, and execution) for large campaigns. Directly interface with clients at this level and serve as client lead to craft and implement plans.
    • Works closely with the sales team, tech team, and clients to best identify new opportunities and revenue streams
    • Serves as a client-facing expert on DSPolitical's advanced ad products
    • Assists with the strategic orientation of DSPolitical's buying practices and operations in the general market
    • Ability to handle multiple assignments with an effective resolution of conflicting priorities
    • Proven success renewing and upselling business in a client-focused role
    • Excellent at relationship building and interpersonal skills
    • Serve as team lead, mentoring and motivating a team of cross-functional channel experts to execute strategy and analyze results
    • Act as a terminal escalation point for all operational issues regarding campaign performance and fulfillment
    • Work with auxiliary teams to enhance product and analytical capabilities to meet customized client needs
    • Help educate internal teams on product development and evolution through structured education programs
    • Work to establish yourself, as an DSPolitical representative, within demand marketplace as a thought leader and collaborator by engaging actively with external parties
    • Maintain confidentiality and professionalism

    Minimum Qualifications & Skill Requirements:

    • 5+ years of experience in a client-facing position (e.g. account management, client management, or business development).
    • Strong background in online advertising with agency experience in programmatic advertising preferred.
    • Significant experience running social media advertising campaigns for both direct response and persuasion.
    • Significant experience in digital advertising, strategy, and buying, ideally in the political space.
    • High level of proficiency in Microsoft Office, especially Excel, along with a demonstrated ability to troubleshoot issues and offer and implement solutions.
    • Relevant project management experience and a demonstrated ability to manage staff are required.
    • Experience managing remote staff and those in multi-site organizations is strongly preferred.
    • Must have outstanding communication skills — written, verbal and listening — and be comfortable in facilitating discussions, conflict resolution, communicating insights and presenting to internal and client stakeholders.

    DSPolitical is proud to offer the following:

    • Annual base salary range of $90,000 - $100,000 depending upon factors including, but not limited to, experience, skill level, education, and location.
    • Open leave (paid time off)
    • Paid Leave for new parents
    • Health insurance (including dental and vision)
    • Flex Spending Plan
    • Employee Assistance Program
    • 401K with company matching
    • Student Loan Repayment Program
    • Professional development opportunities
    • Rewards and recognition programs
    • Mobile phone & internet reimbursement and much more

    Office Hours

    This position is remote friendly. We work on a hybrid basis at our office locations with many team members working entirely from home. Work hours are consistently 9:00 A.M. to 5:00 P.M., Monday - Friday, with the expectation that evening and weekend work will be required as necessary.

    Please visit our Notice to Applicants and Employees to learn about our information practices in the job application and employment context.

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