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    Scheduling Associate - Cincinnati, United States - Great American Insurance Company

    Great American Insurance Company
    Great American Insurance Company Cincinnati, United States

    1 week ago

    Default job background
    Description

    Event & Conferencing Services Administration schedules and maintains the conference centers within the Cincinnati Campus.

    We are looking for an Scheduling Associate to provide support to numerous departments and customers across the organization up to and including executive officers of the company. Our ideal candidate would have previous hospitality and customer service experience. This position will be in our downtown Cincinnati, OH office.

    Benefits Include:

    • Competitive pay rates
    • Medical, dental, and vision plans (must be full time)
    • Excellent 401(k) plan
    • 19 days of paid time off accrued, plus 8 paid holidays per year (must be full time)
    • Employee wellness programs and more

    Responsibilities:

    • Facilitates logistics while scheduling and coordinating the bookings of large conference centers and executive dining rooms including room setup, confirming number of attendees, and communicating any special requirements to appropriate parties.
    • Provides administrative support to various departments within AFG.
    • Utilizes excellent communication and customer service skills to accommodate the needs of employees and executives.
    • Builds and maintains divisional relationships and understanding of the division and organization needed to accomplish objectives.
    • Builds working knowledge of department policies and procedures, as well as the business and organization.
    • Work closely with various departments to ensure meeting logistics are appropriately planned and scheduled.

    Provides general administrative support. Tasks may include:

    • Answers phones and emails
    • Schedule and Confirm appointments.
    • Receives and directs visitors.
    • Maintains files, spreadsheets, and databases.
    • Sorts and distributes incoming mail.
    • Maintains and orders office supplies/services.
    • Collects, compiles, and analyzes moderately complex information to be included in internal reports.
    • Performs other duties and special projects as assigned.

    Qualifications:

    • Displays strong attention to detail and organizational skills.
    • Excellent teamwork and customer service skills are required.
    • Excellent multi-tasking skills. Must be able to successfully coordinate numerous projects simultaneously, providing top-notch service to each.
    • Must have strong communications skills as well as the ability to communicate with individuals at all levels.
    • Must be proficient in Microsoft Outlook, Word and Excel

    Job Requirements

    Education: Associate Degree or equivalent experience preferred.

    Field of Study: Hospitality, Business or a related discipline.

    Experience: Generally, 3 to 5 years of related experience.

    Physical Requirements

    • Requires prolonged sitting.
    • Requires continuous use of computer.
    • May lift, carry, push, or pull objects up to 10 lbs.
    • Requires regular and predictable attendance.
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