- Schedule appointments for multiple locations and providers, adhering to defined scheduling protocols.
- Provide exceptional customer service to internal and external customers.
- Manage high volumes of inbound and outbound calls in a timely manner.
- Identify customer's needs, clarify information, and utilize resources to provide solutions and/or alternatives.
- Accurately direct internal and external phone calls to the appropriate departments.
- Collect required patient demographic information with accuracy to register patient accounts.
- Direct patients and guests to appropriate settings.
- Utilize interpersonal skills with all customers in the daily performance of duties.
- Work collaboratively within a team environment, as well as other departments, to achieve defined goals.
- Regularly attend and actively participate in meetings.
- Maintain confidentiality and demonstrate respect for patient rights.
- Prior experience in a healthcare or call center environment, and/or knowledge of Medical Terminology is encouraged.
- Must be detail-oriented, with effective communication skills, and the ability to utilize creative problem-solving.
- Previous experience with medical software, such as Cerner, is helpful.
- Ability to adapt to rapidly changing environments using critical thinking while meeting our customer's demands and deadlines.
- Participation by all members to support the team environment.
- High School diploma or equivalent required.
- 2- 3 years of prior customer service preferred
- This position is classified as Sedentary Work in the Dictionary of Occupational Titles, requiring the exertion of up to 10 pounds of force occasionally (up to 33% of the time) and/or a negligible amount of force frequently (33%-66% of the time) to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time but may involve walking or standing for brief periods of time.
-
Centralized Scheduler(Full-Time)
3 weeks ago
OrthoNebraska Omaha, United States Full timeJob Description · Job DescriptionOrthoNebraska is adding a Centralized Scheduler to our team Now more than ever, there is a rise in on-demand healthcare. At OrthoNebraska, we strive to make the region's most highly rated orthopedic care easier to access for our patients, whenever ...
-
Office Clerk
4 days ago
Stellar Enterprises Central City, NE, United States FreelanceAs a family-owned company, we offer well-thought-out catering concepts with good, natural and regional products for kindergartens and schools in Central City, NE. · Are you looking for a new challenge? Then apply to us as a Sales Clerk (m/f/d) in Radeberg. · **What we offer you** ...
-
Phibro Animal Health Corporation A Omaha, United StatesAbout Phibro Animal Health Corporation · Phibro Animal Health Corporation is a publicly traded organization with a rich history spanning nearly 100 years of service. The Company is a global manufacturer of medicated feed additives, feed ingredients, advanced nutrition solutions, ...
-
Sleep Program Assistant
3 weeks ago
Children's Hospital & Medical Center Omaha, United States Part timeJob Description · Schedule: 20 hours per week, varied week days, flexible hours · At Children's, the region's only full-service pediatric healthcare center, our people make us the very best for kids. Come cultivate your passion, purpose and professional development in an environm ...
-
Critical Care Technician
1 week ago
Common Spirit Omaha, United StatesOverview · CHI Health Lakeside is West Omahas only full-service hospital. We believe that patient-focused care heals the body mind and spirit of every person. Our campus is designed for patients and sets the tone for a comfortable less stressful hospital stay. As one of the most ...
-
Critical Care Technician
1 week ago
Catholic Health Initiatives Omaha, United States**Overview** · CHI Health Lakeside is West Omahas only full-service hospital. We believe that patient-focused care heals the body mind and spirit of every person. Our campus is designed for patients and sets the tone for a comfortable less stressful hospital stay. As one of the m ...
-
Registered Behavior Technician
2 weeks ago
Omaha Public Schools Omaha, NE, United StatesJob Title: Registered Behavior Technician (RBT) · Location: Teacher Administration Center, (T.A.C Cuming St, Omaha NE 68131 · Reports To: Director of Special Education · Work Schedule/FLSA Status: 10-month / 188 duty days, Board of Education approved calendar / Non-Exempt · Salar ...
-
Board Certified Behavior Analyst
1 week ago
Omaha Public Schools Omaha, United StatesJob Title: Board Certified Behavior Analyst (BCBA) · Location: Teacher Administration Center, (T.A.C Cuming St, Omaha NE 68131 · Reports To: Director of Special Education · Work Schedule/FLSA Status: 10-month / 188 duty days, Board of Education approved calendar / Exempt · Salary ...
-
crna
2 weeks ago
Hamilton Staffing Solutions Omaha, NE, United StatesTRAVEL Certified Registered Nurse Anesthetist · Location: Omaha, NE · Length: 13 Weeks · Start: 04/22/2024 · Weekly Gross: $6,167 . 00 · Hours: 36 hours per week · Shift: 12 HR Days · Requirements: One year experience minimum required. · ACLS/BLS · Nebraska RN ...
-
Postdoctoral Research Associate
1 week ago
University of Nebraska Medical Center Omaha, United StatesRequisition Details · GENERAL REQUISITION INFORMATION · EEO Statement: · UNMC is an Affirmative Action Equal Employment Opportunity Employer, including an equal opportunity employer of protected veterans and individuals with disabilities. · Location Omaha, NE Requisition Number: ...
-
School Nurse
1 week ago
Omaha Public Schools Omaha, United StatesJob Title: School Nurse · Location: Central High School, 124 North 20th Street, Omaha, NE 68102 · Reports To: Building Principal · Work Schedule/FLSA Status: 10 months/188 duty days (August-May) / ExemptExtra Duty ($40/hr) assignments available during Summer School (June-July) · ...
-
School Nurse
1 week ago
Omaha Public Schools Omaha, United StatesJob Title: School Nurse · Location: Central Park Elementary School, 4904 North 42nd Street, Omaha, NE 68111 · Reports To: Building Principal · Work Schedule/FLSA Status: 10 months/188 duty days (August-May) / ExemptExtra Duty ($40/hr) assignments available during Summer School (J ...
-
Refrigeration Specialist
1 week ago
Greater Omaha Express Omaha, United StatesResponsibilities and Requirements: · * Thorough understanding of refrigeration process with experience in industrial refrigeration and ammonia refrigeration operations and maintenance. · * Experience with Process Safety Management requirements for operating an ammonia refrigerati ...
-
Dispatch Office Support
3 weeks ago
Omaha Public Schools Omaha, United StatesJob Title: Dispatch Office - Support · Location: Transportation · Reports To: Director of Transportation · Work Schedule/FLSA Status: 185 Days / Non-Exempt (Hours 12:30 pm to 6:00 pm) · Salary Schedule: · Position Purpose: Primary responsibility is making outgoing calls on the t ...
-
diesel technician
1 week ago
CENTRAL DIESEL SALES Omaha, United StatesJob Description · Job Description**POSITION IS LOCATED IN MOBRIDGE, SD** · CENTRAL DIESEL IN MOBRIDGE SOUTH DAKOTA IS HIRING FOR A MECHANIC · If you love hunting & fishing, Mobridge, SD is a great place to call home. We are a family owned company that knows the importance of work ...
-
diesel mechanic
1 week ago
CENTRAL DIESEL SALES Omaha, United StatesJob Description · Job Description**POSITION IS LOCATED IN MOBRIDGE, SD** · CENTRAL DIESEL IN MOBRIDGE SOUTH DAKOTA IS HIRING FOR A MECHANIC · If you love hunting & fishing, Mobridge, SD is a great place to call home. We are a family owned company that knows the importance of work ...
-
High school assistant boys basketball coach
1 week ago
Ralston School District #54 Ralston, United StatesPosition Purpose: · Assistant coaches are responsible for helping the head coach carry out their assigned duties. Assistant coaches help the head coach lead the team, coach games, conduct training sessions, and create the right conditions for athletes to improve their skills and ...
-
school nurse
2 weeks ago
Omaha Public Schools Omaha, NE , USA, United StatesJob Title: School Nurse · Location: Transition Program North, 4839 North 72nd Street, Omaha, NE 68134 · Transition Program South, 4875 F Street, Omaha, NE 68131 · Reports To: Building Principal · Work Schedule/FLSA Status: 10 months/188 duty days (August-May) / ExemptExtra Duty ( ...
-
Neuropsychologist Academic Rank DOQ
1 week ago
University of Nebraska Medical Center Omaha, United StatesRequisition Details · GENERAL REQUISITION INFORMATION · EEO Statement: · UNMC is an Affirmative Action Equal Employment Opportunity Employer, including an equal opportunity employer of protected veterans and individuals with disabilities. · Location Omaha, NE Requisition Number: ...
-
Accounts Payable Specialist
3 weeks ago
H&H Chevrolet Omaha, United States(Pay starting at $20 per/hour) · Job Overview - How You'll Contribute: · The H+H Group is growing We have an immediate opening for an Accounts Payable Specialist on our Central Support Accounting Team. Here at H+H you'll be at the forefront of innovation, harnessing the latest te ...
Centralized Scheduler(Full-Time) - Omaha, United States - OrthoNebraska
Description
OrthoNebraska is adding a Centralized Scheduler to our team Now more than ever, there is a rise in on-demand healthcare. At OrthoNebraska, we strive to make the region's most highly rated orthopedic care easier to access for our patients, whenever and wherever they are We stay true to what has made OrthoNebraska so successful, by embracing the journey and providing an unmatched experience. Come join our team of committed experts working together to support each patient, and each other.Position
Full-Time
Shift
Days
FTE / Hours
1.0 / 40
Schedule
Mon - Fri: 8:30am - 5:00pm
Department/Position Details/Duties:
Skills Needed:
Position Requirements:
Education:
Experience:
Physical: