- Respond promptly and courteously to customer inquiries via phone, email, and in-person interactions.
- Assist customers with product information, pricing, and availability.
- Process orders, quotes, and service requests accurately and efficiently.
- Coordinate with internal departments to address customer concerns and resolve issues promptly.
- Maintain a thorough understanding of company products, services, and processes.
- Keep detailed records of customer interactions and transactions in our CRM system.
- Follow up with customers to ensure satisfaction and gather feedback for continuous improvement.
- Collaborate with sales and operations teams to support customer needs and drive revenue growth.
- Identify opportunities to enhance the customer experience and contribute to process improvements.
- Previous experience in customer service or a related field preferred.
- Excellent communication and interpersonal skills.
- Strong problem-solving abilities and attention to detail.
- Proficiency in Microsoft Office Suite and CRM software.
- High school diploma or equivalent required; additional education or training is a plus.
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Patient Services Representative
4 days ago
Medbridge Healthcare Frederick, United StatesMedBridge Healthcare is a leading provider of sleep laboratory management services and sleep therapy. We partner with hospitals and physician practices to offer comprehensive fully-integrated services for patient identification, testing, diagnosis, treatment and long-term care ma ...
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Member Service Representative
2 days ago
Navy Federal Credit Union Frederick, United States Full time**Overview** · To provide members and prospective members the full range of products and services offered by Navy Federal Credit Union including depository accounts such as checking, savings, certificate IRA, revocable trust and estate accounts; Lending products; and credit/debit ...
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Member Service Representative
4 days ago
Navy Federal Credit Union Frederick, United States Part time**Overview** · To provide members and prospective members the full range of products and services offered by Navy Federal Credit Union including depository accounts such as checking, savings, certificate IRA, revocable trust and estate accounts; Lending products; and credit/debit ...
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Patient Service Representative
2 days ago
Radnet Management, Inc. Frederick, United StatesOverview: · Artificial Intelligence; Advanced Technology; The very best in patient care. With decades of expertise, we are _Leading Radiology Forward_. With dynamic cross-training and advancement opportunities in a team-focused environment, the core of our success is its people w ...
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Direct Mail Customer Service Representative
4 days ago
Excel Mailing Services Frederick, United States**Summary** · The Customer Service Representative is the face of our company and one of the first points of contact with clients. Supporting and communicating customer requests within the organization and preparation of printing projects, scheduling, work orders for data and the ...
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Customer Service Representative
2 days ago
Lawn Doctor Ijamsville, United StatesHours are 10am to 2pm and typically 3 days a week are adequate. Mostly part time, although busy seasons (Spring and Fall) will need full time coverage for short spurts. · **Must love dogs** · Responsibilities include but not limited to: · - Handle customer inquiries and complaint ...
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Retail Service Representative
2 days ago
The Fountain Trust Company Rockville, United States**Retail Service Representative** · The Fountain Trust Company, a $685 million-dollar community bank with 16 locations in west-central Indiana, is searching for a full-time Retail Service Representative for our Rockville location. · **Essential Duties and Responsibilities** · - G ...
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Patient Services Representative
2 days ago
Shady Grove Fertility Fairfax, United StatesEnjoy what you do while contributing to a company that makes a difference in people's lives. Shady Grove Fertility, one of the premier fertility centers in the United States, continually seeks experienced, compassionate, and dynamic team players who are committed to delivering ex ...
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Customer Service Representative
2 days ago
Palco Martinsburg, United States**Customer Service Representative** · Palco is a visionary company pioneering an emerging health-care movement that empowers people with disabilities and those aging to live independent and quality lives. Made possible by our amazing team, Palco provides technology and financial ...
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Customer Service Representative
6 days ago
Ultimate Charities Inc. Fairfax, United StatesWe collaborate with charitable organizations to spread the word about their programs and make a difference in the community. We are currently looking for a Customer Service Representative to join our expanding team. The Customer Service Representative will be the Fundraising and ...
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Customer Service Representative
1 week ago
Panhandle Dumpsters LLC Martinsburg, United States**Customer Service Representative** · Panhandle Dumpsters LLC is looking to add to our team and is seeking a Customer Service Representative with excellent communication skills and the ability to keep up with high volume of customers. · **Role Responsibilities** · ~Provide overal ...
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Customer Service Representative
2 days ago
mezeh mediterranean grill Fairfax, United StatesIt is crucial that this individual will be responsible for following all mezeh protocols and maintaining professionalism in all interactions. The Customer Service Representative will report to the operations teams. · **Responsibilities**: · - Monitor and manage the customer servi ...
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Field Service Representative
1 hour ago
Daniels Health & Sharpsmart Fairfax, United StatesDaniels Health is searching for a customer service oriented individual to join us as a Field Service Representative. This position is responsible for the inspection and servicing of all products within their assigned hospital or medical center. They will be responsible for mainta ...
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Customer Service Representative
1 week ago
The Bowen Group Inc. Shepherdstown, United States**The Bowen Group is looking to enhance our Customer Service Team**: · **Interested? Read on...** · The Customer Service Representative provides front-line operational support for the Veterans Experience Office's premier Contact Center. In this role, you will assist callers by di ...
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Customer Service Representative
1 week ago
Executive. Insurance Group Fairfax, United StatesJob Summary: · **Responsibilities**: · - Handle inbound and outbound customer calls professionally and efficiently · - Assist customers with product inquiries, orders, billing questions, and issue resolution · - Maintain accurate customer records by updating account information a ...
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Customer Service Representative
2 days ago
Destination Pet LLC Rockville, United States**Welcome to Destination Pet. We are One Pack · - a united team working together to elevate the love and lives of pet families. Our pet-obsessed professionals create a connected care network of trustworthy partners who bring creative innovation every day. We are revolutionizing t ...
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customer service representative
1 week ago
Family Dollar Frederick, United StatesFamily Dollar - 467 W PATRICK ST [Retail Associate / Cashier / Team Member] As a Customer Service Representative at Family Dollar, you will: Be responsible for providing exceptional service to customers; Greet customers and assist them with selection of merchandise; Complete cash ...
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Customer Service Representative
1 week ago
Capital Bank, N.A. Rockville, United States**About Us** · Capital Bank N.A. is the fifth largest bank headquartered in Maryland, serving our communities since 1999. We offer commercial and consumer banking services to clients in the DC metro area, alongside two nation-wide lending brands; Capital Bank Home Loans (CBHL) an ...
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Customer Service Representative
2 days ago
Michael Blakeley - State Farm Agent Reston, United States**Position Overview**: · Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you State Farm agents market only State Farm insurance and fin ...
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Customer Service Representative
1 week ago
Ultimate Staffing Frederick, United StatesWe have an exciting opportunity for a Customer Service Representative with a local builder in Frederick, Maryland. As the Customer Service Representative, you will play a vital role in ensuring clients' needs are met with professionalism and efficien Customer Service Representati ...
Customer Service Representative - Frederick, United States - Ultimate Staffing
Description
We have an exciting opportunity for a Customer Service Representative with a local builder in Frederick, Maryland. As the Customer Service Representative, you will play a vital role in ensuring clients' needs are met with professionalism and efficiency. You will serve as the primary point of contact for customer inquiries, concerns, and feedback
This is a temp-to-hire, permanent opportunity. Fully on site in Frederick, MD. Compensation is $20-$24 per hour depending upon experience.
Key Responsibilities:
Qualifications:
All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.
