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Marietta

    Night Project Specialist - Marietta, GA, United States - Carrier

    Carrier
    Carrier Marietta, GA, United States

    2 weeks ago

    Default job background
    Full time
    Description

    CAG02:
    CCS-Marietta, GA 1800 Sandy Plains Industrial Parkway, Marietta, GA, 30066 USA

    Carrier is the leading global provider of healthy, safe and sustainable building and cold chain solutions with a world-class, diverse workforce with business segments covering HVAC, refrigeration, and fire and security.

    We make modern life possible by delivering safer, smarter and more sustainable services that make a difference to people and our planet while revolutionizing industry trends.

    As a Chiller Connectivity Specialist, you will provide installation service and support for Carrier's connectivity equipment for commercial HVAC. This position requires an elevated level of travel and schedule flexibility to meet customer needs. This position will provide OTJ experience in plant and mechanical room settings.

    Aspiring commercial HVAC technicians are encouraged to apply and will qualify for 10 weeks of training at Carrier University within their first year of employment to develop service fundamentals and skills for light commercial and commercial products.


    System Installation and Deployment:
    Execute the installation, setup, and configuration of connectivity kits at customer sites.
    Possess a deep understanding of the installation and integration processes of the specified systems


    Customer-Facing Role:

    Interact directly with customers to understand their specific installation requirements, address inquiries, and provide professional and timely customer service.

    Conduct on-site assessments to evaluate the readiness of customer locations for system installation. Ensure that necessary power, connectivity, and infrastructure requirements are met prior to deployment.

    Troubleshooting and Issue Resolution:

    Diagnose and resolve technical issues that may arise during the installation process, utilizing problem-solving skills and technical knowledge to ensure successful system implementation.


    Training and Documentation:
    Provide training to customers on the operation, maintenance, and troubleshooting of the installed systems. Create and maintain accurate and detailed documentation, including installation guides, user manuals, and technical specifications.

    Collaboration and Coordination:
    Collaborate and coordinate with internal teams, such as, sales, field operations personnel to ensure smooth project execution.

    Travel and Flexibility:

    Maintain a flexible schedule to accommodate customer needs, including regular travel to customer sites for installation projects, sometimes requiring overnight stays.


    Quality Assurance:

    Ensure adherence to quality standards and best practices during the installation process, consistently delivering high-quality workmanship and customer satisfaction.

    Continuous Learning and

    Industry Awareness:
    Stay updated with emerging technologies and trends to enhance technical skills and knowledge to provide innovative installation services.

    Demonstrates behavior that cultivates operational excellence by continually challenging old methods or ways of thinking and taking responsible risks to improve results.

    Complies with all safety policies, practices, and procedures.
    Performs other duties/special projects as assigned.

    Associates or Vocational HVAC training program or Certification or Technical Degree or HS Diploma or GED with 4+ years of work experience in HVAC, Electrical or technical field.

    Capable of climbing ladders or using other lift equipment more than 8 feet above grade
    Willingness and ability to travel up to 90% for first 12 months of employment

    Strong computer and phone application skills using Microsoft Windows-based programs
    ~Flexibility to travel extensively, sometimes on short notice, and work at various customer sites
    Strong organizational skills, attention to detail, and ability to manage multiple projects at once

    #All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.
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