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    Junior Tech Support Specialist - San Antonio, United States - SPG Consulting

    SPG Consulting
    SPG Consulting San Antonio, United States

    1 week ago

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    Description

    Job Description

    Job DescriptionJunior Tech Support Specialist (Entry level candidates/On call support)

    Location:
    San Antonio, United States(Onsite)

    Job type:
    C2CNo of positions:2
    Mandatory

    Skills Description:1+ years of experience supporting PC operating systems, including Windows 7 and Windows 10.1+ years of experience supporting mobile devices such as Android or Apple Tablets/Phones.6+ months of experience with Microsoft Office applications (Word, Excel, PowerPoint, Outlook, etc.) with the ability to create, edit, save, and send documents.

    Effective communication skills to interact with colleagues and end-users.
    Efficient call handling abilities to ensure prompt and accurate issue resolution.

    & Necessary Skills:


    Candidates must possess a minimum of one year of experience in supporting PC operating systems, specifically Windows 7 and Windows 10, along with a similar duration of supporting mobile devices like Android or Apple Tablets/Phones.

    Additionally, applicants should have at least six months of hands-on experience with Microsoft Office applications, including Word, Excel, PowerPoint, and Outlook, demonstrating the ability to create, edit, save, and send documents proficiently.

    Effective communication skills are essential for interacting with colleagues and end-users, facilitating clear understanding and problem-solving.

    Moreover, candidates must exhibit efficient call handling abilities to ensure timely and accurate resolution of issues, contributing to overall customer satisfaction and operational efficiency.

    These skills collectively form the foundation for successful performance in the role, enabling effective support and troubleshooting across various platforms and communication channels.

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