- Foster strong client relationships by understanding their business needs and ensuring our service and product platforms meet their requirements.
- Diagnose and efficiently resolve client issues, minimizing downtime and disruption to their operations.
- Develop an in-depth understanding of products and services to effectively assist clients, provide guidance, and troubleshoot issues.
- Maintain accurate records of client interactions using the Salesforce CRM system.
- Adhere to assigned training and certification timelines to meet expected standards and requirements.
- 2-3 years of related experience and/or training preferred, with experience in a contact center environment being advantageous.
- Job Type: Full-time
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IT Support Specialist
2 days ago
Aldridge San Antonio, United StatesJob Description · Job DescriptionDo you have a knack for solving problems and a passion for helping others? Do you have an endless thirst for knowledge? Is your Google-fu top notch? If yes, keep reading. · The Support Specialist plays a critical role in supporting and resolving ...
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IT Support Specialist
2 weeks ago
Aldridge San Antonio, United StatesJob Description · Job DescriptionDo you have a knack for solving problems and a passion for helping others? Do you have an endless thirst for knowledge? Is your Google-fu top notch? If yes, keep reading. · The Support Specialist plays a critical role in supporting and resolving ...
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Client Support Specialist
3 weeks ago
Sarma San Antonio, United StatesThis position performs various administrative functions for assigned professional collector and clients. The incumbent provides support in coordinating and securing itemized statements payments, bankruptcy verification, consumer disputes and all rela Support Specialist, Client Su ...
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Client Support Specialist
2 weeks ago
L.K. Jordan & Associates San Antonio, United StatesL. K. Jordan & Associates is seeking a Client Support Specialist to join a dynamic Client Service Department. Duties are delivering superior support to clients through inbound and outbound phone calls. Your role will be pivotal in ensuring our client Support Specialist, Client Su ...
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Customer Support Specialist
2 days ago
Nerd Power San Antonio, United StatesJob Description · Job DescriptionSalary: · ntroduction: · NeRD is seeking multiple candidates to join our upbeat and productive workforce at our corporate headquarters in Gilbert, AZ. Are you ready to dive into an environment where innovation meets enthusiasm? Join us as we revo ...
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Linux Support Specialist
2 weeks ago
Dunhill Professional Search San Antonio, United States· Linux Support Specialist · SATX · Carries out information systems and/or information technology tasks within more than one discipline, such as application support, database administration, software quality assurance/quality control, software engineering, and network telecommun ...
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Client Support Specialist
2 days ago
San Antonio College San Antonio, United StatesClient Support Specialist - SAC - req11337 · If you are a TRS or ORP retiree please contact Employment at for clarification on eligibility of this position. · Posting closes on: 6/6/2024 at 6:00pm CST · The date after which applications are not guaranteed review is 5/17/2024 · ...
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Behavior Support Specialist
2 weeks ago
TX-STAR Speech Language Services San Antonio, United StatesJob Description · Job DescriptionTX-STAR Speech Language Services has been serving school districts since 2010 and has serviced over 40 school districts and a multitude of other agencies. Our staff are highly trained and have experience in educational environments, and more speci ...
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Operations Support Specialist
1 week ago
FireSeeds San Antonio, United StatesCLIENT SUMMARY · C12 is the nation's largest network of Christian CEOs, business owners, and executives. Located in major metro areas across the United States, they are the leader in the movement of God in and through the marketplace. C12 Business Forums serves businesses with 1 ...
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Senior Administrative Support Specialist
1 week ago
Trinity University Website San Antonio, United States Full timeDescription · : Reporting to the Executive Coordinator for the Office of the Provost and Vice President for Academic Affairs, performs complex tasks and responsibilities in support of Academic Affairs and the units that report to Academic Affairs, including all departments and c ...
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Specialist, Peer Support
4 weeks ago
Centene Corporation SAN ANTONIO, United StatesYou could be the one who changes everything for our 28 million members as a clinical professional on our Medical Management/Health Services team. Centene is a diversified, national organization offering competitive benefits including a fresh perspective on workplace flexibility. ...
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Cyber Support Specialist
3 weeks ago
Top Stack San Antonio, United StatesJob Description · Job DescriptionThis role will be supporting the Persistent Cyber Training Environment (PCTE) platform. · This person will be leading the help desk team as a Tier lll engineer, providing IT support and ensuring that the solutions align with the strategic objectiv ...
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Client Support Specialist
2 weeks ago
San Antonio Retail Merchants Assoc San Antonio, United StatesJob Description · Job DescriptionDescription: This position performs various administrative functions for assigned professional collector and clients. The incumbent provides support in coordinating and securing itemized statements payments, bankruptcy verification, consumer dispu ...
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Waiver Support Specialist
3 weeks ago
Molina Healthcare San Antonio, TX, United StatesJOB DESCRIPTION · Job Summary · Molina Healthcare Services (HCS) works with members, providers, and multidisciplinary team members to assess, facilitate, plan and coordinate an integrated delivery of care across the continuum, including behavioral health and long-term care, for m ...
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Technical Support Specialist
3 weeks ago
Infojini San Antonio, United StatesJob Description · Job DescriptionJob Description- · Under general supervision, is responsible for performing technical software and hardware installation/support and informal training on hardware and software use in response to customer requests. · Follows established procedures ...
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Deaf Support Specialist
1 hour ago
San Antonio Independent School District San Antonio, United StatesPosition Type: · Instructional Assistant/Instructional Assistant · Date Posted: · 4/17/2024 · Location: · Campus or Department Assigned Description: · Please see attachment below for complete description. · Attachment(s):NST-INSP Instructional Assistant Deaf Support · ...
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Programs Support Specialist
4 weeks ago
C2 GPS- Alamo Workforce San Antonio, United StatesOverview: · This position supports the performance, customer tracking and performance activities of the workforce center staff, including follow-up and retention; provides technical support and information to single points of contact for Job Seekers. Processes, tracks and suppor ...
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Client Support Specialist
3 weeks ago
San Antonio Retail Merchants Assoc San Antonio, United StatesJob Type · Full-time · Description · This position performs various administrative functions for assigned professional collector and clients. The incumbent provides support in coordinating and securing itemized statements payments, bankruptcy verification, consumer disputes and ...
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Protocol Support Specialist
2 weeks ago
MbSolutions Inc San Antonio, United StatesJob Description · Job DescriptionProtocol Support · San Antonio, Texas · Job Qualification: · A high school diploma with a minimum two year administrative support experience · Ability to clearly communicate in writing and orally, organization skills, time management · Able to w ...
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Certified Peer Support Specialist II
2 weeks ago
Texas Department of Aging & Disability Services San Antonio, United StatesJob Description: · Would you thrive in an environment where you learn and grow personally and professionally all while helping make a positive impact on people's lives? Do you appreciate being around others like yourself who are dependable, trustworthy, hard workers who believe i ...
Support Specialist - San Antonio, TX, United States - L. K. Jordan & Associates
Description
Jordan & Associates is seeking a *Client Support Specialist* to join a dynamic Client Service Department. Duties are delivering superior support to clients through inbound and outbound phone calls. Your role will be crucial in ensuring our clients have a seamless and satisfying experience with products and services. The schedule is Monday - Friday. 50 hourly.*Provide high-quality, professional, and courteous support to clients via inbound and outbound phone calls.