Specialist, Peer Support - SAN ANTONIO, United States - Centene Corporation

Description

You could be the one who changes everything for our 28 million members as a clinical professional on our Medical Management/Health Services team.

Centene is a diversified, national organization offering competitive benefits including a fresh perspective on workplace flexibility.


Please Apply:

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  People with disabilities (behavioral health, IDD, serious and persistent mental illness, and/or substance use disorders, etc)
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  Direct Caregiver of people with disabilities
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  Disabled Veterans
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  Military spouse or dependent of disabled Veterans
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  Applicants must reside in the state of Texas due to some local travel. Need reliable transportation or a reliable driver.
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  Monday - Friday: 8 am - 5 pm (CST)

Position Purpose: Develop, coordinate, and present materials to educate consumers on our company's mission, values, how to access care and benefits. Facilitate Participant and Family Advisory Council meetings in the communities. Meet with behavioral health recipients and family members to gather feedback on current behavioral healthcare system and present the feedback to management.

• Effectively share your lived experience as a service recipient or family member to build rapport and credibility.
• Schedule, plan and facilitate monthly Peer and Family Advisory Council (PFAC) meetings in the communities.
• Through information gathered at PFAC, develop strategic plans to address member, provider, and agency issues.
• Develop and lead presentations and trainings to PFAC on how to access services, overview of benefits, services available, and requested health topics.
• Facilitate PFAC meetings to include presentation of Cenpatico information and collection of community issues with recommendations for improvement. Prepare and execute of community work plans, meeting agendas and minutes. Meetings to be held at minimum 1 per county per quarter or as specified in contract with STAR Plus.
• Identify key peer and family service improvement opportunities and present recommendations to leadership.
• Communicate company goals and services to individuals receiving services, family members and community advocates
• Interact with participants on complaints, suggestions for improvement, and individual assessment of needs.
• Represent community members, individuals receiving services, and families in management meetings regarding various behavioral health services
• Maintain reports and meeting minutes on community outreach activities and Participant and Family Advisory Council meetings
• Participate in community events and coordinate booth set up at sponsored events

Education:
High school diploma or equivalent.

Experience:

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  Must be a person living with intellectual developmental disabilities, mental health conditions, and/or in recovery from substance use disorders, or be a Caregiver of a disabled person.
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  - 3 years' experience training and/or facilitating large groups is preferred.
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  Working knowledge of computer business software.

Pay Range:
$46, $79,200.00 per year

Centene offers a comprehensive benefits package including: competitive pay, health insurance, 401K and stock purchase plans, tuition reimbursement, paid time off plus holidays, and a flexible approach to work with remote, hybrid, field or office work schedules.

Actual pay will be adjusted based on an individual's skills, experience, education, and other job-related factors permitted by law. Total compensation may also include additional forms of incentives.

Centene is an equal opportunity employer that is committed to diversity, and values the ways in which we are different.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other characteristic protected by applicable law.